Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with... See more
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Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.
2810 Meridian Parkway, 27713, Durham, United States
Replied to 89% of negative reviews
Typically replies within 1 week
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I recently had to resubmit my tax form and wanted to confirm that everything was submitted correctly. I contacted the Spoonflower Help Center, and they responded very quickly, confirming that everything is in order.

Reply from Spoonflower
Great customer service. I use Spoonflower for my business and they're very knowledgeable about fabric and wallpaper types that help me feel more confident choosing the right option. My customers have always been happy with the quality.

Reply from Spoonflower
I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!

Reply from Spoonflower
I will not buy from you again. Please don't contact me

Reply from Spoonflower
The quality of my wallpaper prints are wonderful. I order swatches from every design I finish and upload. I'm very happy about the quality and love the brilliant colors.

Reply from Spoonflower
I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing

Reply from Spoonflower
I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.

Reply from Spoonflower
I use Spoonflower from Japan.
Spoonflower's service is literally spreading my creativity around the world!

Reply from Spoonflower
yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!

Reply from Spoonflower
I genuinely love Spoonflower’s fabric quality, and their customer service has always been great when something is off with the actual print or fabric. They’ve been responsive and helpful in making things right.
BUT! the turnaround times and shipping are wildly inconsistent. I can place one order and it arrives surprisingly fast, then order the same product a month later and still be waiting weeks with little to no meaningful tracking updates. When you ask about it, the response is often the same canned “it shipped, the post office messed up” explanation and it starts to feel like the blame gets pushed everywhere except the part Spoonflower controls.
What frustrates me most is the attitude of “if you have a deadline, pay premium shipping.” Consistent production turnaround would solve most of this without customers having to pay extra just to get reliability.
I’ll still order because the fabric is great, but I really wish they’d fix the consistency and transparency around production times and shipping.
And Spoonflower if you are reading this you totally know i am right, stop with the shipping BS and be consistent!

Reply from Spoonflower
Great friendly service. Erin was very knowledgeable about the wallpaper I was interested in and she made some great recommendations.

Reply from Spoonflower
I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found exactly what I wanted. Ordering samples and placing my order was a breeze. The fabric is stunning, and the chairs and barstools turned out beautifully!

Reply from Spoonflower
HORRIBLE company, so not buy from them if you're wanting to get a project started within 2 months. I've tried 2 different times to order samples and it takes nearly FOUR WEEKS just to ship a little 1x2 sample?!?! and then they won't do anything to help, just say you need to cancel before we ship or wait another 2 weeks. The tracking is even valid so I don't think they've even shipped it. Honestly the worst company

Reply from Spoonflower
I bought 1m of cotton lawn - it's very thin and they've cheaped out on the length/width, knocking off 2-4cm on both. I might sound petty, but it did cost £35 (for 1m of cotton!!) so at least I wanted to get what I paid for. Don't go for spoonflower- they have a huge range of fabric patterns but the quality is shocking
Edit 16/02/2026 In response:
Thin was the wrong word - I don't mind thin fabrics, the issue is the fabric feels like crepe paper and creases just as easily, it barely feels like fabric
Again, the wide selvage is not the issue - it's the fact that you digitally print the fabric so the fact that there's less fabric than advertised means you deliberately print it that way. You can't be overpriced, poor quality and skimpy on cut - pick a struggle

Reply from Spoonflower
Beautiful high quality wallpaper and so pleasant to work with! Thank you!

Reply from Spoonflower
Spoonflower has great commercial wallpaper which is difficult to find and several grades of upholstery fabric. Their customer service team replies promptly. We had an issue and it was resolved. Thank you Spoonflower.

Reply from Spoonflower
Fabric is fantastic! Made a baby blanket with one of the Minky prints and made a pillow cover to match for the nursery (also made a doll blanket and pillow for our 3 year old granddaughter so that her baby would have the same color blanket and pillow as her new brother when he arrives). Great customer service too.

Reply from Spoonflower
Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with their chat bot, but a real person reviewed my inquiry within hours and provided me clear instructions as how to locate my prior fabric choices and purchase my custom bedding.

Reply from Spoonflower
I've ordered from Spoonflower many times. The selection is impossible to beat, and I've been very pleased with the quality of several types of fabrics as well as their wallpaper. I recently had a flawed order (first time), and Spoonflower's customer service was on it in no time and sent me new fabric. If you like having seemingly endless choices and great customer service, Spoonflower is for you!

Reply from Spoonflower
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