Speedshift Logistics Reviews 

788
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly polite and helpful staff who make the entire booking and shipping process exceptionally smooth and easy. People also appreciate the prompt delivery times, highly efficient logistics, and very competitive pricing offered across all shipping services. Consumers consistently state how wonderfully straightforward it is to arrange transportation for various heavy items locally. Some reviewers were not happy with unexpected collection delays and communication problems experienced during their transactions. A few individuals noted rare instances where drivers arrived unprepared or internal coordination fell short of expectations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting prompt pickups and helpful staff who make the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that items are consistently picked up and... See more

Price

Customers felt great satisfaction with the pricing, highlighting that it offers the best value for money and... See more

Staff

People report positive experiences with staff, frequently highlighting polite drivers and efficient customer... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful phone support and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John who organises most of my pick ups and delivery’s for me is always extremely professional and polite on the phone, nothing is ever too much trouble for him. Who ever l talk to at speed shift i... See more

Rated 5 out of 5 stars

It's very rare in this mad world of logistics and make sure that promises are kept. After using countless courier companies who promise you that deadlines will be meet and consistently let y... See more

Rated 5 out of 5 stars

Great service provided by Speedshift. Booked in a collection over the Christmas holidays for January, was called first thing when reopened. Collected on the requested day and delivered quickly wi... See more

Rated 5 out of 5 stars

Easy booking process. Was able to accommodate our pick up and drop off instructions where others were not prepared. Picked up on time and delivered when expected. Excellent service all round


Company details

  1. Courier and Delivery Service

Written by the company

Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

788 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(788)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth Move Dude!

From helpful, patient admin for a first time user to book a pickup, to the carrier experience on the day, followed by rapid confirmation of delivery by the recipient, I can't fault this professional, clearly well trained company.

21 March 2024

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