Specsavers Reviews 

The pleasant, helpful and professional staff and great quality glasses

Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs.
Optometrist and supervisor gave excellent service, spoke clearly and explained in details everything that I needed to know.
10/10

Thanks to spec saver for their service and staff were really helpful.

An excellent experience, welcoming and professional

The staff were very professional and efficient.
The service was impeccable.
The selection of frames was good.
The glasses have dramatically improved my vision.

New glasses.

Great customer service friendly fast and made our special boy feel like a super star ✨

Good price and fast delivery of contact lenses.

Superb and friendly service with short wait times everytime

Specsavers Te Rapa in Te Awa Base

Clear customer interactions, result is practical, evidence-based and insightful.

staff were friendly, helpful and efficient from entering the place, eye test and choosing glasses made it seamless.

was very informative no change in my eyes so no new glasses required this time. was very happy with the whole experience thanks

My experience with spec savers is always very friendly and helpful

I received great service for the fitting of my hearing aids and all round very pleased with the helpful staff

The staff at Specsavers were very professional and helpful. It was easy to get an appointment. The exam was thorough; Olivia explained things very clearly; it was easy to order contact lenses on line.

Simple, efficient, reliable. Well done Specsavers!

Specsavers Queenstown,

I had an absolutely wonderful experience at Specsavers, and I would genuinely give the team a 10/10.

Choosing prescription glasses was quite a challenge for me because, beyond comfort and clear vision, I also wanted to find a style that I genuinely loved. Glasses are something I wear every day, so finding the right pair really matters to me.

I was initially assisted by Jordan, and I couldn’t have asked for a better experience. Before my appointment, I had looked online and shortlisted around eight different frames. When I showed Jordan the options I had found, he immediately knew where each one was in the store and brought them all to me. He then gave me thoughtful suggestions about what would suit me best and helped me discover other options that I ended up really loving.

What impressed me most was his knowledge of the different frames and, importantly, the fact that I never felt he was simply trying to sell me something more expensive. He genuinely listened to what I wanted, considered my needs and comfort, and helped me choose something that felt right for me.

After wearing my glasses for almost two months, I was still having some difficulty adapting and felt that something might not be quite right. I returned to the store, and once again Jordan was incredibly helpful and took the time to make further adjustments.

On my next visit, I was assisted by Nikko, and I was equally impressed. Her professionalism, experience and attention to detail were outstanding. With just a few adjustments, she immediately understood what was missing and made the changes I needed to finally achieve what mattered most to me - being able to wear my glasses comfortably every day with clear vision.

Both Jordan and Nikko went above and beyond, and I truly appreciated the care, patience and professionalism they showed throughout the whole process.

10/10 - I would absolutely recommend Jordan to any friend, and Nikko is clearly an extremely experienced and skilled professional. Thank you both for such wonderful service!