Sparkworld Reviews 

2,755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, customers overwhelmingly had a great experience. Many commend the prompt and efficient delivery, often receiving orders quickly, sometimes next day, with helpful updates. The friendly, polite, and professional staff are consistently highlighted for their assistance and excellent communication. Overall service, from easy ordering to installation, is described as excellent, with consumers generally pleased with products found as expected and in good condition. However, some customers noted occasional delivery issues, including delays or items sent to the wrong depot. A few also reported products arriving with damaged packaging or not working correctly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and friendliness... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Order

Users describe positive interactions with order, highlighting an easy and quick online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Kitchen Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,755)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from beginning to the…

Fantastic service from beginning to the end

29 March 2026
Sparkworld logo

Reply from Sparkworld

Thank you for your lovely review! We’re so pleased you enjoyed fantastic service from beginning to end, and we’ll be sure to pass your kind words on to Kirsty. Thanks for choosing Sparkworld for your home appliances

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, a very nice gentleman rang me up about my purchase he also saved me money, he followed up with delivery information and everything went exactly as planned, delivery was also very good and they gave me a time window so all round excellent from Sparkworld!!! Thank you 🙂

27 March 2026
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Reply from Sparkworld

Thank you so much for your wonderful review, Emma! We’re delighted to hear you received excellent customer service from start to finish, from helpful advice and savings to smooth delivery. Thanks for choosing Sparkworld – we really appreciate your support

Rated 5 out of 5 stars

Great prices

Great prices, great service and local. Delivery and fitting was quick and the delivery men, as with all the staff I dealt with, were incredibly friendly. Highly recommend…

27 March 2026
Sparkworld logo

Reply from Sparkworld

Thank you for the great review, Sam! We’re really pleased you found our prices competitive and our service friendly throughout, from delivery to fitting. As a local appliance retailer, recommendations like yours mean a lot to us – thanks for choosing Sparkworld

Rated 5 out of 5 stars

Great price and service

Great price, best price by miles actually! And good delivery..

23 March 2026
Sparkworld logo

Reply from Sparkworld

Thank you for review, it is very much appreciated

Rated 3 out of 5 stars

The product was as expected though the…

The product was as expected though the packaging (ex display) was slightly damaged.
The delivery cost was not clear, I had checked their delivery page as well. It was only at the end of the buying process that £10 was shown. For a small toaster this seemed a lot but I was committed by then.

19 March 2026
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Reply from Sparkworld

Good Afternoon Mr Brooks
Thank you for taking the time to share your feedback. We’re really pleased to hear the product itself met your expectations, though we’re sorry the packaging wasn’t as pristine as you’d hoped.
Regarding the delivery charge, we apologise for any frustration caused. Our Delivery Information page outlines our standard £10 small‑item delivery fee https://sparkworld.co.uk/pages/delivery-information, but we appreciate that it only becomes fully visible in the checkout once the order details are confirmed but prior to payment. We’ll be reviewing the wording on our website to make this even clearer earlier in the process.
We understand that £10 may feel high for a small appliance, but this covers insured courier delivery from Devon across the UK, over 250 miles in this case and ensuring the item arrives safely.
Thank you again for your comments; they genuinely help us improve our service. If there’s anything more we can do to assist, please feel free to get in touch.
Kind Regards
Tristan

Rated 5 out of 5 stars

great service

great service, very helpful

15 March 2026
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Reply from Sparkworld

Thank you, Elaine! We’re so pleased you found our service helpful. We always aim to offer great customer care and a smooth shopping experience at Sparkworld.

Rated 5 out of 5 stars

Excellent service

Never heard of the company but had the best price for the appliance I wanted. Ordering was easy and selected the earliest date for delivery, had a phone call offering me an earlier date which I accepted. Appliance arrived in perfect condition, very happy with experience throughout

17 March 2026
Sparkworld logo

Reply from Sparkworld

Thank you, David! We’re delighted to hear you found the best price and enjoyed an easy ordering process with fast delivery options. It’s great to know your appliance arrived in perfect condition, we really appreciate you choosing Sparkworld for your home appliances.

Rated 5 out of 5 stars

Excellent

Prompt, courteous & efficient service throughout. Online order immediately confirmed by phone and delivered on time by helpful delivery team.

12 March 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Michael! We’re delighted you received prompt, courteous service and an on‑time delivery from our team. We really appreciate you choosing Sparkworld for your home appliances, and we’re always here if you need anything else.

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service

11 March 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Phil! We’re delighted you experienced prompt and efficient service. We really appreciate you choosing Sparkworld.

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/start up advice needed. It may take a few more minutes more but such care is so hard to find these days and very much appreciated by the customer. And they even take the packaging away! This is where Sparkworld wins hands down, excellent service on delivery! Thankyou

21 February 2026
Sparkworld logo

Reply from Sparkworld

Hi Kym, Thank you for the lovely review! We’re delighted our delivery team made the process smooth, friendly, and stress‑free. Unpacking, positioning the appliance, offering start‑up advice, and removing the packaging is all part of the Sparkworld service we’re proud of. Great customer care is what we’re known for, and it’s wonderful to hear it made a difference. Thank you for choosing Sparkworld!

Rated 5 out of 5 stars

Highy recommend this company to deal…

Highy recommend this company to deal with. Excellent communication. My only issue was with the courier company which was outside their control. A*****

7 March 2026
Sparkworld logo

Reply from Sparkworld

Hi Del,
Thank you for the A***** rating and for highly recommending us, we really appreciate it! We're sorry the courier didn’t keep you fully updated and arrived a day later than planned, but we're pleased our team could keep you informed throughout and make the process as smooth as possible. Thanks again for your kind words and for choosing Sparkworld!

Rated 5 out of 5 stars

Very helpful,and punctual also.

Very helpful,and punctual also.
Would definitely recommend.

28 February 2026
Sparkworld logo

Reply from Sparkworld

Hi Rebecca, Thank you for the lovely review! We're so pleased to hear you found our team helpful and punctual. We really appreciate the recommendation and are delighted you chose Sparkworld.

Rated 5 out of 5 stars

Great communication

Great communication, fantastic service and prompt delivery. Couldn’t be happier

2 March 2026
Sparkworld logo

Reply from Sparkworld

Thanks so much, Sid! We’re really glad the communication, service, and fast delivery hit the mark. We appreciate you choosing Sparkworld for your appliances, enjoy your new purchase!

Rated 5 out of 5 stars

Amazing communication from hitting the…

Amazing communication from hitting the purchase button with a phone call to ask when I would like the item delivered! Emails to keep you in the loop … just wow 🤩!!! 100 stars definitely recommend

1 March 2026
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you so much for the amazing review! We’re thrilled our communication from purchase to delivery made things so smooth for you. At Sparkworld, we work hard to give a hassle‑free appliance shopping experience, so your 100‑star recommendation means a lot. 🤩

Rated 1 out of 5 stars

Worst delivery experience I've ever…

Worst delivery experience I've ever received! Please refund me my unpacking payment as this was not done.

25 February 2026
Sparkworld logo

Reply from Sparkworld

Hi Mariama, We're very sorry to hear about your recent delivery experience; this is absolutely not the level of service we expect for our customers. We’ve tried to contact you by phone but haven’t been able to reach you yet.

We use a courier partner called AIT, and after reviewing the delivery images we can clearly see that the unpacking and rubbish removal were not completed as they should have been. We’ve already issued a refund for the unpacking service, and this should now be back in your account.
We would still really appreciate the opportunity to speak with you directly so we can pass detailed feedback to the courier company and ensure this doesn't happen again. If you’re able, please get in touch with us at your convenience.
Thank you, and again, our sincere apologies for the inconvenience caused.

Kind Regards

Tristan

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered Tuesday, delivered Friday.

24 February 2026
Sparkworld logo

Reply from Sparkworld

Thanks so much, Fraser! We're thrilled you experienced our excellent service and speedy delivery. We work hard to make ordering appliances fast and hassle‑free, and it’s great to know your order arrived by Friday. We really appreciate you choosing us!

Rated 5 out of 5 stars

Very efficient service

Very efficient service, kept informed and very pleased with the product at such a reasonable price.

23 February 2026
Sparkworld logo

Reply from Sparkworld

Thanks, Jeff! We're delighted to hear you were kept fully updated and that the product impressed you, especially at such a good price. Providing reliable service and great value on home appliances is exactly what we aim for. Really appreciate your review!

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