An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... See more
Company replied
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See what reviewers are saying
Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... See more
User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... See more
Company replied
People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... See more
Company replied
Company details
Written by the company
Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.
Contact info
Wilshire Boulevard 2001, 90403, Santa Monica, United States
- www.songtradr.com
1.6
Bad
237 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Greedy company that doesn't care about…
Greedy company that doesn't care about customers or anything. Worst customer service I experienced. Don't waste your time and money there.
4 April 2023
Unprompted review
Reply from Songtradr
Thanks for your review and we apologize that you had a poor experience with our support team. We are unable to locate your account to reference anything, so please try contacting support@songtradr.com again so we can look into this further.
Excellent, kind and helpful service
I purchased without any problem through this platform and the moment I needed support (I mistakenly deleted the purchased file), the customer service helped me in a very short time and solved my problem.
Excellent, kind and helpful service (thanks again, Jane; ) )
24 May 2023
Unprompted review
Reply from Songtradr
That's wonderful to hear – thanks for the review, Mila & The Pencils!
Songtradr songtradr you are too much…
Songtradr songtradr you are too much god bless all the workers who have support for songtradr service be successful
11 May 2023
Unprompted review
Reply from Songtradr
Thank you for your review and we appreciate your interest. Good luck in all your endeavors!
A Great Resource!
Very well organized and easy to upload with great detail for placements. The tutorials are a masterclass in running w website and the service is friendly and helpful.
3 May 2023
Unprompted review
Reply from Songtradr
Thank you for working with us Scott! We appreciate your time with Songtradr and are available to help should you decide to revisit our services. Good luck!
MASTERSTANDING THE PORTAL.
I'VE EXPERIENCED A FEW DIFFERENT DISTRIBUTORS IN PAST HISTORY.. ALTHOUGH, I'M A NEWBEE TO SONGTRADER, THEY HAVE ALL THE TOOLS YOU NEED PLUS THEIR AUTOMATIC CONNECTIONS TO MAKE YOUR MUSIC CAREER EASIER TO MANIFEST. IF YOU MASTERSTAND THE NEW INDUSTRY, THEIR TOP TIER IN PROFESSIONAL SERVICES.. THE ONLY PROBLEM IS, NOT EVERYONE IS A MUSICIAN AND A BUSINESS MOGUL... SO IF YOU DONT PUT ANYTHING IN LIFE, WHAT DO YOU EXPECT TO GET OUT OF IT... NO CHEAT CODES... THOSE ARE THE ONES WHO LEAVE NEGATIVE REVIEWS AND HAVE THE MOST PROBLEMS... NOT PROPERLY EDUCATED TO MASTERSTAND THE SIMPLE PORTAL...
25 April 2023
Unprompted review
Reply from Songtradr
Wow, thanks for the great review! True, some users have had a negative experience when attempting to collect royalties for "guaranteed" stream from third party advertisers, which is not sustainable or suitable for our artists. Organic growth has always been the best route to take, so we appreciate your feedback. Thank you for your continued loyalty with Songtradr!
I have been a member of Songtradr since… 2017
I have been a member of Songtradr since 2017 first with a free account and then a pro account since 2019.
From year to year my income increases.
A negative point is the extremely laborious facial recognition authentication method. I was on the verge of a nervous breakdown.
Otherwise, I recommend this service for musicians.
jerome
abydos-musique.fr
28 April 2023
Unprompted review
Reply from Songtradr
Thanks, Jérôme! We appreciate your continued loyalty and are happy that your music is gaining more traction year by year!
We understand the verification requirements can be frustrating. We introduced the ID verification layer to protect our community from underage users, fraud, copyright infringement, and artificial streaming related activity, as well as to preserve the integrity of our platform. Songtradr's ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only. If you'd like to learn more, this blog explains how the verification process works and why we chose to partner with Jumio: https://blog.songtradr.com/what-is-songtradr-verification-id/.
How to involve government to close this…
How to involve government to close this business? I mean they are eating the royalties and suspending account unilaterally, there is no counter check and accountability. Please all cheated by Songtradr take it to FTC and file a class action suit against them. I am about to start. They have done the same with me claiming Artificial Streaming out of nowhere.
21 March 2023
Unprompted review
Reply from Songtradr
When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.
It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.
This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.
Songtradr offer a very good service…
Songtradr offer a very good service with decent opportunities and good presentation of your music (speaking as an artist). However, the sync licensing market like all things with music, is saturated. You have to be patient, have a lot of music available and it of course must be good quality too. Songtradr pro is inexpensive and worth the money IMO. I was recently commissioned to write a new set of pieces so opted my music out of sync licensing. Songtradr were polite (and not pushy) and basically said the account would be closed, but the door is always open.
12 April 2023
Unprompted review
Reply from Songtradr
Thank you for leaving a review and for your honest feedback! We're glad you've had a good experience using Songtradr. We want nothing more than to see our artists succeed, so we're happy you're finding success outside the platform and available to help with our services in any way. Thanks again!
Getting info on a license
I was glad to receive a text from Songtradr about some licensing money that was deposited into my account. When I asked about the details of the song placement, I received info in just a few hours via email. The emails were both informative and personal. Thank you
11 April 2023
Unprompted review
Reply from Songtradr
Thanks for the review Jonny, we're happy to hear that and congratulations!
2500+$ SCAM Songtradr.com
First in 10 October 2022 They have freezed my account and saying fraudulent activities occurred.but no activities was done from my side . I was being patient and after some days they freezed my account for 180 days. when i got withdrawal request in april then they terminate my account because amount is big and they think i am using copyrights sample If there was copyrighted material you why your my Aproved my all content And now you are making excuses by telling copyright content grabbing royalties yourself then why they hold my all roylties and delete my account. They have to release my roylities.
19 April 2023
Unprompted review
Reply from Songtradr
We apologize that we're unable to work with you at this time. Users can be terminated when they are unable to provide sufficient proof of rights for their music, or when they receive strikes for infringement. Unfortunately, we're unable to reveal further details related to your account publicly, however we have discussed this with you over email via support@songtradr.com.
One of the best music distribution…
One of the best music distribution company I have ever come across! Songtradr is just world-class service, and they're very considerate of Artists. At totally zero distribution fees? Impressive!
14 April 2023
Unprompted review
Reply from Songtradr
Thanks for the review! We really appreciate it and are happy you are enjoying your experience on Songtradr. 🤗
13000+ $ Scam by Songtradr.com
First in September 2022 They have freezed my account and saying fraudulent activities occurred.but no activities was done from my side . I was being patient and after some days they freezed my account for 180 days. After this i takedown my all releases from songstradr in sept 2022 and in April i withdraw my all money then they block my account because amount is big and they think i am using copyrights sample but i produced all those music in my studio and records them and i already takedown my all releases in sept 2022 then why they hold my all money and delete my account. They have to release my funds.
13000+ $ Scam by Songtradr.com
14 April 2023
Unprompted review
Reply from Songtradr
Songtradr takes fraudulent activities seriously and notifies artists when they receive notice that proof of rights are needed for their music. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers. When multiple strikes are received, Songtradr reserves the right to terminate accounts and access to all Songtradr services.
Unfortunately we can't discuss personal account issues publicly, though would be happy to chat via support@songtradr.com to provide more clarity, as we look into each claim on an individual basis.
Well-satisfied, even if not fat and happy
I've been on Songtradr.com almost since its inception (free version only), and while I haven't gotten rich I've definitely made money through licensing. And I write mostly rock which is a harder-sell these days, so no complaints and whenever I've had questions they have been very responsive in answering. Compared to garbage sites like Taxi and MusicXray, these guys rock!
12 April 2023
Unprompted review
Reply from Songtradr
Wow, thanks Bob for your review! You are a pleasure to work with and we look forward to seeing what Songtradr can do for you in the future! You rock!
Best service ever
Best service ever. Provides great support for artists.
8 April 2023
Unprompted review
Reply from Songtradr
Thanks for reviewing your Songtradr experience! Our Support team is here for any questions you have about your account.
How Songtradr changed my life as an artist...
I remember how I struggled to put my music on digital platforms till I came across Songtradr and my life as an artist changed completely people started getting my music easily from anywhere and even now I am what I am because of this platform and I cannot stop thanking them for creating this lovely platform.
7 April 2023
Unprompted review
Reply from Songtradr
That's wonderful to hear – thanks for the review, Exit!
Songtradr is one of tThe most dedicated platformhe most dedicated…
Songtradr is one of the most dedicated platform for independent artists for support. Thanks for your services
6 April 2022
Unprompted review
Reply from Songtradr
Thank you for the review! We really appreciate it, and we're happy to hear you're satisfied.
I would leave a zero if I could!
I would leave a zero if I could!
I have an entire label on this site with 10 artists and I received this email
Sophie (Songtradr)
Mar 30, 2023, 4:44 PM PDT
At this time, all releases have been blocked due to numerous artificial streaming and infringement strikes and you are no longer able to use Songtradr services.
Songtradr takes fraudulent activities seriously and is committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.
This email is to notify you that we are terminating your account and terminating your access to all Songtradr services. Pursuant to Section 4(e) of our Digital Distribution Services Agreement with you, Songtradr has the right, in its discretion, to terminate your account.
All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing.
We regret the need to take this action and apologize that we’re no longer able to service you.
Songtradr Support
Santa Monica, CA
M-F 9:30 - 6PM (PT)
I can’t even get the money owned to me.
I have over 550 music placements and tons of businesses keeping my music in rotation at a chain of gyms, and stores.
This is Highway robbery!!!
No one answers the phones and emails are delayed responses. The worst!
My legal team is on it!!!
30 March 2023
Unprompted review
Reply from Songtradr
When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.
It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.
This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.
Was about to get my first pay check and…
Was about to get my first pay check and then got a email that my account is getting terminated 😂. Those workers are a bunch of greedy @ssholes.
23 March 2023
Unprompted review
Reply from Songtradr
We apologize that your experience with Songtradr hasn't been a positive one. While we can't address the specifics of your account publicly, our users must be 18 years of age or older to participate, which is outlined in our initial agreements to submit to our services.
We introduced the ID verification layer to protect our community from underage users, fraud, copyright infringement, and artificial streaming related activity, as well as to preserve the integrity of our platform. Songtradr's ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only. If you'd like to learn more, this blog explains how the verification process works and why we chose to partner with Jumio: https://blog.songtradr.com/what-is-songtradr-verification-id/.
They're great
They're great! Solved an issue with my youtube official artist channel, they're not expensive for the hundreds of soundtracks I release ; they work fast, with efficiency and are supportive to artists.
Super team!
20 March 2023
Unprompted review
Reply from Songtradr
Thank you Fred! We're always happy to hear when our users can get their issues resolved so we can continue working with them. Good luck and we're glad to have you as part of the Songtradr community!
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