An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... See more
Company replied
Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... See more
User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... See more
Company replied
People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... See more
Company replied
Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.
Wilshire Boulevard 2001, 90403, Santa Monica, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Songtradr sent me an email that they are the new up-and-coming releasing portal and that they provide good marketing and coverage to the artist with chances for placements in TV and films etc. I am already on Tunecore for more than 13 years and on Distrokid for more than 5 years. In March 2023, I got an email from them that they had seen an unusual streaming activity and that they were terminating my account.
I told them I have millions of streams (which can be seen on various platforms) over many years and that I am promoting my streams through multiple social media platforms. But they refused to reinstate my account. My catalog is stuck with them. They have held my royalties and blocked my catalog. Even if I am not able to transfer my royalties until a decision is made- they have no right to hold on to the artist’s intellectual properties without their consent. It’s illegal, inappropriate and unethical. I can read many similar reviews. Since then they have also moved their URL. Please be careful, and advice from fellow artists will be greatly appreciated.
I am connecting with authorities and reporting their malicious activities. Justice may be delayed as it takes its due course but I am astonished as to how they can conduct such an operation from California and especially LA. I am receiving royalties from Distrokid and Tunecore as usual- but Songtradr has since illegally withheld my albums and singles without my consent- it's copyright infringement and they will have to ultimately make good of the damages and losses they have caused me.
As a fraternity, I warn my fellow artists of their inconsistent policies and suspicious conduct. They are acting like labels despite the fact that they are only a release agent. Labels do invest in their artists and they are taking subscriptions from us and openly committing such highway robbery. It’s only a matter of time when their complaints will blow out of proportion and they will have to make a big fat settlement. Artists feel free to reach out to me The ATif (I am on Spotify, and Apple Music and with the theatif net) and we can file a class action lawsuit to get compensated for our lost time, blocked catalog, and interests/penalties/damages against our lost royalties.

Reply from Songtradr
I was waiting for release of money the songtradr rep helped me until the transition was complete and paid into my account. fast and easy support

Reply from Songtradr
Always hade time for artist... Very fast on solutions of problem..

Reply from Songtradr
Great group of people, swift and efficient to respond and resolve my request, big thumbs up 😎👍. Am also thankful for finding this service,bit was a blessing, now am able to share my music with the world 🌍. Thanks 😊

Reply from Songtradr
Scam. They locked my account for "artificial streaming" on Resso even tho i had only one stream there.
They wont show evidence of the claims the throw at me. Never use them!

Reply from Songtradr
The fact that there was a willingness on songtradr’s end to get the issue resolved and how fast the attended to the issue at hand was commendable. I honestly can’t complain about anything.

Reply from Songtradr
The support team has always answered my questions quickly. The songs haven't provided much income, but there are many good professionals competing. Also, the online milieu becomes more complicated daily, so I don't feel qualified to make any kind of informed analysis about it.

Reply from Songtradr
I was able to have my music distributed for me from my phone and it took about half an hour all told each time I've released an album. They get my music on sites that I would have never even thought of and probably never found if I spent the rest of my life searching the internet. My music is global thanks to something I signed up for for free and thought was good enough that I went ahead and paid for the next year. I needed some help recently and they were able to answer my questions quickly and efficiently and took care of the change that I needed in my services in a timely manner.

Reply from Songtradr
Songtradr can't provide any proof of artificial streams, they can't even provide a proof from DSPs.
...they only keep insisting that songs were removed by DSPs not them due to Artificial Streams, but it's fun to note that there was never a warning and they were actually the ones who terminated the account not DSPs; and technically Songtradr is saying if you get 5k streams in a day and did not get up to that figure the following days it's artificial streaming so technically that's like saying if your song was ever placed on a playlist that had lots of followers it must not be taken off.
Wow, very funny.
Artists get scammed all the time.

Reply from Songtradr
The reps at Songtradr are very helpful and understanding. I had a question about the Monetization Portal, and they were quick to reply with an honest answer to my question. They are a very good company with people who care.
Thank you so much, Songtradr Team.

Reply from Songtradr
Without any warning or notification concerning a case of Artificial Streaming, Songtradr sends a mail that starts with "At this time, all releases have been blocked due to numerous artificial streaming strikes and you are no longer able to use Songtradr services." which unfortunately ends with "All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing."
...technically this is clean fraud that's protected by their so called service agreement.
Artists and labels beware, Songtradr is a Scam.

Reply from Songtradr
Response to my query was prompt and the issue sorted without any problems

Reply from Songtradr
I'm a fairly recent sign-up to Songtradr.com. Needless to say, I've had a few questions. From my experiences with other Internet companies, I didn't hold out much hope that I'd ever hear back from them. I was wrong! The folks at Songtradr responded with precise answers and clear instructions in very short order. They're a pleasure with whom to do business!

Reply from Songtradr
I was able to change my album art in a timely fashion, they did their jobs, which is why I love being a customer of songtradr.com as well as one of the fellow artists RazorticK.

Reply from Songtradr
For me, SongTradr is good enough for an independent artist like me. Their support team is nice and helpful. The site is also great. They send my songs free of charge with more than 20+ digital platforms (before the new terms). But SongTradr also has a weakness such as uncompleted form (split, producer, writer). This is important to me because I do a collab with a lot of people. As I say, the site is good but not complete because I can't put my producer and collaborator but overall, I recommended this distribution if you want to start as a beginner.

Reply from Songtradr

Reply from Songtradr
Songtradr have done so much great things for me in this my music career that they don't even know.
Im so glad that i discovered the company at the right time.

Reply from Songtradr
I have not used other platforms for music publishing, but when I wanted to go online with my music, Songtradr had just opened a "Starter plan" opportunity for artists when COVID-19 striked. 2023 this plan is more limited, but for 3 years I distributed almost 100 songs without any payment and the commissions were enough to make me want to go ahead with this new adventure of publishing music. Of course it is not viable for Songtradr so it is ok to reduce the offer, but it was a breaking point on my carreer. 3 years ago I was a laptop producer on my free time, now I'm a full time student for Film and Videogame music production. My income is limited, but when I gather more money I will definitely get the Pro plan. Songtradr has a great network for showing your productions to different music industries and is very friendly when you want to know from which countries people are listening. Thanks!

Reply from Songtradr
Great company and good opportunities for all the artists, All the team is professional

Reply from Songtradr
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.