Songtradr Reviews 

237
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... See more

Rated 1 out of 5 stars

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... See more

Company replied

Rated 1 out of 5 stars

People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... See more

Company replied

Company details

Written by the company

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

237 reviews

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No recent history of asking for reviews

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1.6

All reviews

(237)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Songtradr has blocked my royalties and catalog illegally

Songtradr sent me an email that they are the new up-and-coming releasing portal and that they provide good marketing and coverage to the artist with chances for placements in TV and films etc. I am already on Tunecore for more than 13 years and on Distrokid for more than 5 years. In March 2023, I got an email from them that they had seen an unusual streaming activity and that they were terminating my account.

I told them I have millions of streams (which can be seen on various platforms) over many years and that I am promoting my streams through multiple social media platforms. But they refused to reinstate my account. My catalog is stuck with them. They have held my royalties and blocked my catalog. Even if I am not able to transfer my royalties until a decision is made- they have no right to hold on to the artist’s intellectual properties without their consent. It’s illegal, inappropriate and unethical. I can read many similar reviews. Since then they have also moved their URL. Please be careful, and advice from fellow artists will be greatly appreciated.

I am connecting with authorities and reporting their malicious activities. Justice may be delayed as it takes its due course but I am astonished as to how they can conduct such an operation from California and especially LA. I am receiving royalties from Distrokid and Tunecore as usual- but Songtradr has since illegally withheld my albums and singles without my consent- it's copyright infringement and they will have to ultimately make good of the damages and losses they have caused me.

As a fraternity, I warn my fellow artists of their inconsistent policies and suspicious conduct. They are acting like labels despite the fact that they are only a release agent. Labels do invest in their artists and they are taking subscriptions from us and openly committing such highway robbery. It’s only a matter of time when their complaints will blow out of proportion and they will have to make a big fat settlement. Artists feel free to reach out to me The ATif (I am on Spotify, and Apple Music and with the theatif net) and we can file a class action lawsuit to get compensated for our lost time, blocked catalog, and interests/penalties/damages against our lost royalties.

29 March 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Hello Atif,

Although we understand your concerns, your music was blocked by our distribution partners due to fraudulent activity. We replied to your first negative Trustpilot review on April 21, 2023. Please see our reply to your 'doxtcol' account for more details.

Rated 5 out of 5 stars

artist support

I was waiting for release of money the songtradr rep helped me until the transition was complete and paid into my account. fast and easy support

2 August 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks Jose! We're glad that we were able to help with processing your earnings. We appreciate your patience and understanding!

Rated 5 out of 5 stars

Always hade time for artist..

Always hade time for artist... Very fast on solutions of problem..

30 August 2023
Unprompted review
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Reply from Songtradr

Thanks for your review Matija! We're glad that we could provide quick solutions for you. Should you need further assistance, our Support team is happy to help!

Rated 5 out of 5 stars

reat group of people

Great group of people, swift and efficient to respond and resolve my request, big thumbs up 😎👍. Am also thankful for finding this service,bit was a blessing, now am able to share my music with the world 🌍. Thanks 😊

10 August 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thank you for those kind words! We're so happy to hear that Songtradr could help share your music with the world, and also provide you with great support. Thanks again!

Rated 1 out of 5 stars

Scam

Scam. They locked my account for "artificial streaming" on Resso even tho i had only one stream there.
They wont show evidence of the claims the throw at me. Never use them!

10 August 2023
Unprompted review
Songtradr logo

Reply from Songtradr

We're sorry you're not satisfied with the service you've received at Songtradr. While we can't address the specifics of your account publicly, we would be happy to discuss this further via our Support email.

When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.

This isn't a decision we take lightly and Songtradr is left with no choice but to disconnect the offending parties from our platform.

Rated 5 out of 5 stars

Customer Experience

The fact that there was a willingness on songtradr’s end to get the issue resolved and how fast the attended to the issue at hand was commendable. I honestly can’t complain about anything.

13 July 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thank you for working with us Roshawn. Our goal is to provide buyers and music partners with great music by independent artists on-the-fly, so confirming proper ownerships for those tracks and the identity of our artists is important for our products. We appreciate your time spent to help resolve your issue and happy to assist should you need further help. Have a great day!

Rated 5 out of 5 stars

Great support team... 2 big thumbs up!!

The support team has always answered my questions quickly. The songs haven't provided much income, but there are many good professionals competing. Also, the online milieu becomes more complicated daily, so I don't feel qualified to make any kind of informed analysis about it.

2 August 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Bill, thank you for leaving feedback for us and we appreciate your continued loyalty as a Songtradr artist. It's near impossible to know what music buyers will choose for their projects, so we aim to provide a vast supply of tracks by independent artists to be considered. We hope to see more of your music chosen in the future and we're always happy to hear from you in Support if you need more help. Thanks again!

Rated 5 out of 5 stars

What a time to be alive

I was able to have my music distributed for me from my phone and it took about half an hour all told each time I've released an album. They get my music on sites that I would have never even thought of and probably never found if I spent the rest of my life searching the internet. My music is global thanks to something I signed up for for free and thought was good enough that I went ahead and paid for the next year. I needed some help recently and they were able to answer my questions quickly and efficiently and took care of the change that I needed in my services in a timely manner.

2 August 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for the kind words, Jake – we're glad you've joined the Songtradr community and decided to stay! Distribution is constantly evolving, so we're happy to stay on top of it for you. We're here to help if you have any questions in the future and look forward to working with you for many years to come!

Rated 1 out of 5 stars

Songtradr can't provide any proof of…

Songtradr can't provide any proof of artificial streams, they can't even provide a proof from DSPs.
...they only keep insisting that songs were removed by DSPs not them due to Artificial Streams, but it's fun to note that there was never a warning and they were actually the ones who terminated the account not DSPs; and technically Songtradr is saying if you get 5k streams in a day and did not get up to that figure the following days it's artificial streaming so technically that's like saying if your song was ever placed on a playlist that had lots of followers it must not be taken off.
Wow, very funny.
Artists get scammed all the time.

17 July 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Please see the reply for Oreoluwa Olaleye Fusion (same reviewer).

Rated 5 out of 5 stars

The reps at Songtradr are very helpful…

The reps at Songtradr are very helpful and understanding. I had a question about the Monetization Portal, and they were quick to reply with an honest answer to my question. They are a very good company with people who care.
Thank you so much, Songtradr Team.

28 June 2023
Unprompted review
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Reply from Songtradr

We're so happy to hear that – thank you Kenneth!

Rated 1 out of 5 stars

Songtradr is a Scam; terminates account once it's time to pay without any warning or notification beforehand.

Without any warning or notification concerning a case of Artificial Streaming, Songtradr sends a mail that starts with "At this time, all releases have been blocked due to numerous artificial streaming strikes and you are no longer able to use Songtradr services." which unfortunately ends with "All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing."
...technically this is clean fraud that's protected by their so called service agreement.
Artists and labels beware, Songtradr is a Scam.

11 July 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Songtradr takes fraudulent activities seriously and notifies artists when they receive an artificial streaming strike pertaining to their account. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert major DSPs. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors to takedown until claw back is received. We apologize that we're unable to continue working with you and unable to release funds linked to artificial streaming. If you have further questions, please contact our Support team.

Rated 5 out of 5 stars

Songtradr actually responds!

I'm a fairly recent sign-up to Songtradr.com. Needless to say, I've had a few questions. From my experiences with other Internet companies, I didn't hold out much hope that I'd ever hear back from them. I was wrong! The folks at Songtradr responded with precise answers and clear instructions in very short order. They're a pleasure with whom to do business!

20 June 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Wow, thanks Damon! Our mission is to help our worldwide users as quickly and efficiently as possible, so your feedback is greatly appreciated. Thanks again!

Rated 5 out of 5 stars

I was able to change my album art in a…

I was able to change my album art in a timely fashion, they did their jobs, which is why I love being a customer of songtradr.com as well as one of the fellow artists RazorticK.

14 May 2023
Unprompted review
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Reply from Songtradr

We're happy to hear about your experience with Support William. Don't hesitate to reach out again and thank you for trust in Songtradr!

Rated 5 out of 5 stars

SongTradr is good for me. But ...

For me, SongTradr is good enough for an independent artist like me. Their support team is nice and helpful. The site is also great. They send my songs free of charge with more than 20+ digital platforms (before the new terms). But SongTradr also has a weakness such as uncompleted form (split, producer, writer). This is important to me because I do a collab with a lot of people. As I say, the site is good but not complete because I can't put my producer and collaborator but overall, I recommended this distribution if you want to start as a beginner.

27 June 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for your review Zackya! We're glad you were able to resolve your requests with our Support team. If you have concerns surrounding ownership splits, feel free to contact our Support team again with 1-example/song so they can help. As long as your collaborators have a Songtradr account, or if they allow you to represent them from your account, we should be able to add any credits or splits to you tracks. Hope to hear from you and thanks again!

Rated 1 out of 5 stars

Songtradr is fraud.

Songtradr is fraud.. They are not pay any payment

9 May 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Hello DJ,

Please see our response to your first review on May 24, 2023. We apologize that there is an issue with your bank and hope that this is resolved soon for you. According to our payment partner, your funds were processed to your bank 6-business days after submitting. We can help with editing your payment method for your next withdrawal (via support) if needed.

Rated 5 out of 5 stars

Songtradr have done so much great…

Songtradr have done so much great things for me in this my music career that they don't even know.
Im so glad that i discovered the company at the right time.

13 June 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for the review! We're so glad that you've found success with Songtradr and look forward to offering more success in the future. Please contact our support team if you ever have questions about your account!

Rated 5 out of 5 stars

COVID-19 and helping new artists.

I have not used other platforms for music publishing, but when I wanted to go online with my music, Songtradr had just opened a "Starter plan" opportunity for artists when COVID-19 striked. 2023 this plan is more limited, but for 3 years I distributed almost 100 songs without any payment and the commissions were enough to make me want to go ahead with this new adventure of publishing music. Of course it is not viable for Songtradr so it is ok to reduce the offer, but it was a breaking point on my carreer. 3 years ago I was a laptop producer on my free time, now I'm a full time student for Film and Videogame music production. My income is limited, but when I gather more money I will definitely get the Pro plan. Songtradr has a great network for showing your productions to different music industries and is very friendly when you want to know from which countries people are listening. Thanks!

7 June 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Wow Martín. Thanks so much for your detailed review! COVID-19 was difficult for the music community, so we're glad that you were able to take advantage of our free distribution promotion for the past few years. We hope to continue improving user experience and appreciate your insight as a user. Thanks again!

Rated 5 out of 5 stars

Great company and good opportunities…

Great company and good opportunities for all the artists, All the team is professional

7 June 2023
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for your review Carlos! We appreciate your support and glad you're enjoying your time with Songtradr.

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