Bad customer service/Broken promises
1713 N. College Bloomington Indiana location. My daughter signed up for one month in Feb. 2022 to get a base tan before college spring break. They said that she could not sign up for just one month but had her sign a cancel form and they would take care of it after her one month. However, they charged her again in March 2022...I emailed them and she called them. They said there was nothing they could do and cannot find her cancelation form. They also said a lot of people are calling about this issue as they were charge again too. Lesson learned. Do not go here short term or at least get a copy of your cancelation form. Very bad customer service. She won’t be going back to this place ever again.
26 March 2022
Unprompted review