Great customer service ! My pink hoodie came in excellent packaging and has been some months and the quality has remained the same after washes . The designs are well creatively thought through and u... See more
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Appalling service. Waited 4 weeks for a t shirt. Didn’t arrive in time for our holiday. Stitching is a piece of thick material joined to inside of Tshirt which is really scratchy and hanging by stitch... See more
Company replied
Very good experience with delivery time and clothes looked like the images online! Great service and will be purchasing again in later drops
Company replied
Been shopping with this brand for a while now, I have a tracksuit and a couple T shirts from them, true to size and responds via customer service or Instagram!
Company replied
Company details
Written by the company
Solitaire London is a contemporary UK fashion brand specialising in thoughtfully designed, event-led clothing that blends modern aesthetics with a refined, tailored feel. Built around the idea of elevated everyday wear, the brand focuses on creating versatile pieces that feel purposeful, polished, and suitable for a wide range of occasions. Each collection is developed with attention to detail, prioritising fit, fabric quality, and a clean, premium finish. From coordinated sets and tracksuits to seasonal essentials and statement pieces, Solitaire London has become known for delivering clothing that feels both comfortable and considered, without compromising on style. Over time, the brand has developed a strong and loyal customer base who return for its consistency, improved quality standards, and increasingly refined product direction. Customers often highlight the reliability of delivery, the responsiveness of service, and the noticeable progression in both design and execution across new drops. Solitaire London continues to evolve as a brand with a clear focus on growth and refinement, steadily building a reputation for dependable service and well-crafted garments. Its identity is rooted in offering clothing that feels intentional—pieces designed not just for fashion, but for moments, occasions, and everyday confidence.
Contact info
United Kingdom
- +447983258663
- sltrhelp@gmail.com
- www.solitaire-london.com
4.4
Excellent
35 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Quality and range is great
Quality and range is great! Tracksuit is very comfortable and stylish.
2 March 2026
Unprompted review
Reply from Solitaire London
Ahh love this, thanks so much Eb! So glad you’re happy with the quality and comfort 🙌 really appreciate you taking the time to share!
Quality
Quick shipping, excellent quality products😍. Love this brand! Would recommend. 10/10.
30 March 2026
Unprompted review
Reply from Solitaire London
Leyah, thank you! So glad everything arrived quickly and that you’re loving the quality! We really appreciate the recommendation!
Some of the best clothes I’ve bought
Some of the best clothes I’ve bought. The website is easy to use and there’s a variety of T-shirts and hoodies available. Hoodies I bought were great !!
15 May 2025
Unprompted review
Reply from Solitaire London
Love this—thank you so much Michael! So glad you found the site easy to use and that you’re enjoying your hoodies 😄
Reply from Solitaire London
Thank you Joshua! So glad the service and quality both delivered! We hope you continue to follow our journey ⏳
Really good quality.
Really good quality.
I’ve bought a few things from here and have had compliments every time
1 February 2026
Unprompted review
Reply from Solitaire London
So glad you’ve been loving everything you’ve picked up Sasha! Hearing you’re getting compliments makes it even better 🙏 We really appreciate your continued support!
Quick delivery and response times
I bought from Solitaire and my order came really quickly. I also emailed the customer service team and they were super quick to respond and also really helpful. For this I am greatful :)
16 September 2025
Unprompted review
Reply from Solitaire London
So happy to hear everything arrived quickly and that the team could help you out! We pride ourselves on customer satisfaction so that means a lot! 💪
Good quality
Good quality, bought a hoodie 3 years ago and still wear it
20 April 2026
Unprompted review
Reply from Solitaire London
That’s what we love to hear—still going strong after 3 years! Thanks for being there from the start Reece!
Been shopping with this brand for a…
Been shopping with this brand for a while now, I have a tracksuit and a couple T shirts from them, true to size and responds via customer service or Instagram!
20 April 2026
Unprompted review
Reply from Solitaire London
This is so good to hear—means a lot that you’ve been with us for a while! Glad everything’s been spot on and that the team’s been easy to reach when you’ve needed us. Thanks for sticking around ❤️
Very good experience with delivery time…
Very good experience with delivery time and clothes looked like the images online! Great service and will be purchasing again in later drops
1 April 2026
Unprompted review
Reply from Solitaire London
So glad everything arrived quickly and lived up to what you saw online—that’s exactly what we aim for! Keep an eye out Daniel, we’ve got some new pieces on the way 👀
Good quality clothes
The clothes took a bit long to come but I am very satisfied with it and will say it was worth the wait and price. Have ordered a couple more items as well so exited to receive them.
20 May 2025
Unprompted review
Reply from Solitaire London
Thanks so much for your patience with the delivery Jonathan —we know the wait can be frustrating, so it really means a lot to hear it was worth it in the end. That’s exactly what we’re aiming for with every piece.
Even better to hear you’ve already come back for more! We will ensure the next items land with you quicker this time and you love them just as much!! 🙌
Keep poooshing
One of the best up and coming brands out there. Been a customer since 2018. Keep poooshing!
20 April 2026
Unprompted review
Reply from Solitaire London
2018 is serious loyalty, we appreciate that so much— and don’t worry, we’re not slowing down anytime soon! We will keep ‘pooshing’ for you Andrew 😂
Great customer service
Great customer service ! My pink hoodie came in excellent packaging and has been some months and the quality has remained the same after washes . The designs are well creatively thought through and unique!
20 April 2026
Unprompted review
Reply from Solitaire London
This is really warming to hear—especially knowing it’s still holding up well after a while, that’s exactly what we want from our pieces. Glad the whole experience felt considered from start to finish too as we put a lot of craftmanship into our designs. Feedback like this goes a long way for us, so thank you for sharing Rebecca. 😊
Ordered some shirts and tracksuits from…
Ordered some shirts and tracksuits from here and they never fail to impress me. Great quality and shipping actually is quite good
13 February 2026
Unprompted review
Reply from Solitaire London
Love hearing that—glad everything’s been consistent for you! Good to know the quality’s landing and delivery’s been solid too. Thanks for sticking with us Ryan!
This casino website cheat number 1…
This casino website cheat number 1 cheating website don’t play this website very cheated
29 December 2025
Unprompted review
Reply from Solitaire London
Thank you for your feedback.
We believe this review may have been posted on the wrong profile. Our business is a clothing brand, and we do not operate or have any association with casino or gaming websites.
It appears your experience relates to a different company, and we kindly recommend reviewing the business name to ensure your feedback reaches the correct provider.
We take customer feedback seriously and are always here to assist with any genuine enquiries related to our products and services. If you intended to review our brand, please feel free to provide further details so we can address your concerns appropriately.
Thank you for your understanding.
Class Brand 🔥
Been a repeat customer for a couple years now, and the growth is amazing. They’ve improved on their quality, customer service and delivery times. My item came in just under a week and in pristine condition 🔥
17 July 2025
Unprompted review
Reply from Solitaire London
Really appreciate the continued support over the years—thank you!
It means a lot to hear you’ve noticed the improvements across quality, service, and delivery. We’ve worked hard on that, and feedback like this makes it worth it.
Glad your order arrived quickly and in perfect condition. Stay tuned—we’re only just getting started 🔥
Shocking - do not use
Shocking! Do not buy. We ordered a beautiful dress and something totally different arrived. Then to get a refund we would have to pay the £30+ postage to China.
7 April 2025
Unprompted review
Reply from Solitaire London
Thank you for your feedback.
We believe this review may have been posted on the wrong profile. Our business is a clothing brand, and we do not sell dresses currently nor operate out of China
It appears your experience relates to a different company, and we kindly recommend reviewing the business name to ensure your feedback reaches the correct provider.
We take customer feedback seriously and are always here to assist with any genuine enquiries related to our products and services.
Thank you for your understanding.
Such a disturbing website
Such a disturbing website! I will suggest not to come here
24 February 2025
Unprompted review
Reply from Solitaire London
Thank you for your review.
We’re sorry to hear about your experience; however, we believe this feedback may have been intended for a different business. Our website is a clothing brand, and we do not host or provide any content or services that would typically be described in this way.
To avoid any confusion for other readers, we kindly suggest double-checking the business profile to ensure your review is directed to the correct company.
If your comments were meant for us, we would genuinely appreciate any additional details so we can better understand and address your concerns.
Thank you for your understanding.
awful website
i ordered form here at the start of november, they claim to have sent the item and it has not been received. emails and requests for refund have been ignored continuesly. they take your money instantly but item is not sent, complaints are ignored.
1 November 2024
Unprompted review
Reply from Solitaire London
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience.
This is certainly not the level of service we aim to provide, and we understand how frustrating it must be to feel that your order has not been received and your messages have gone unanswered. Please be assured that situations like this are not typical of our business, and we take concerns like yours very seriously.
It’s possible there may have been an issue with delivery or a breakdown in communication, which we are keen to put right. We value every customer and aim to provide a reliable and responsive service at all times, so we sincerely apologise that your experience has not reflected this. We appreciate your patience and the opportunity to make things right.
Do not buy from this company!
My son ordered from this company nearly 2 months ago and still has not received the hoodie. Status says awaiting fulfilment…. Fulfilment from WHO! Money was taken straight away. Have emailed and in chat box, no replies. There should be a law against this, these little companies who want to be in the “Brand”big league taking peoples money knowing they have no stock is appalling!
11 August 2023
Unprompted review
Reply from Solitaire London
Thank you for your review, and we’re very sorry to hear about your experience.
We completely understand how frustrating it must be to be waiting such a long time for your order, especially when the tracking status has not updated and you have not received a response to your messages. This is certainly not the level of service we typically provide, and we appreciate how concerning this situation must feel.
Please be assured that this is not a typical reflection of how we operate as a brand, and we take feedback like this very seriously. It’s possible there may have been an unexpected delay with fulfilment or a breakdown in communication, and we are disappointed this was not resolved as quickly as it could have been.
We truly value every customer and strive to provide a reliable, transparent, and responsive service at all times. We sincerely apologise that your experience has not reflected this, and we would welcome the opportunity to put things right.
i dm’ed the account in regards to…
i dm’ed the account in regards to getting my order early for a day I needed it and they managed to get my order to me a day after I made the purchase. Fastest service I’ve ever received👏🏾🤝. Much love for that guys👍🏾. Would deffo recommend.
18 February 2023
Unprompted review
Reply from Solitaire London
We really appreciate the support from back then—thank you!
Glad we could come through for you when it mattered most, that’s what it’s all about. Fast service and looking after our customers has always been a priority.
Much love for the recommendation—make sure to stay tapped in with us, we’ve got a lot more coming.
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