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SolarGrow Reviews 

134
•
TrustScore 4.5 out of 5

4.5

Garden Center
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See what reviewers are saying

Rated 5 out of 5 stars

I bought a double size vitopod heated propagator a few months ago and was that impressed with it that I bought a single size for my daughter. They are amazing propergators and well worth the money. Be... See more

Company replied

Rated 5 out of 5 stars

Fabulous good old fashioned customer service. I ordered a hydropod aeroponic pod bundle which unfortunately got damaged by the courier in transit. I sent my email to the company on a Sunday evening a... See more

Company replied

Rated 5 out of 5 stars

I was relieved to find the bits I needed for my Quadgrow on this site - filters, connectors and the water mats. Without these the system wouldn’t work and the usual supplier isn’t selling them now. I... See more

Company replied

Rated 3 out of 5 stars

Solar Grow have a telephone number answered by a very helpful real human. Excellent start. Haven't actually used it yet but looks fine and all the pieces seem to be there. It arrived as promptly... See more

Company replied

Company details

  1. Garden Center
  2. also in
  3. Hydroponics Equipment Supplier

Written by the company

Here at SolarGrow we pride ourselves on offering top quality products at a fair price, while ensuring you receive the best service possible. The business was founded in 2007 and is owned and operated by the Molyneux family. We are a small company with only two employees (Adam & Roger), who have over 35 years experience with self-watering systems like the Quadgrow and NFT Gro-Tanks between them.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(134)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

5 star service

Very helpful person I spoke to. Product arrived next day. Easy to fit. Great service.

5 November 2023
Unprompted review
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Reply from SolarGrow

Thanks for the review.

Rated 5 out of 5 stars

Overall excellent service

Overall excellent service. Professional, efficient, helpful, and very friendly customer service support. Highly recommended to others.

7 November 2023
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Reply from SolarGrow

Thanks for the great review, it was a pleasure dealing with you.

Rated 4 out of 5 stars

Well done Solar Grow!

Although the company forgot to inform me that my order had been delayed, they were extremely helpful and polite when I phoned them to ask where it was, apologised, offered a whole refund or a small discount to continue with the purchase and then promised a new delivery date which was honoured. Well done Solar Grow! I’ll definitely use you again!

23 October 2023
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Reply from SolarGrow

Thanks for the review, pleased we redeemed ourselves!

Rated 5 out of 5 stars

GREAT SERVICE

Thank you for your great service in supplying Quadgrow replacement mats and filters. Ordering was simple and delivery swift.

12 September 2023
SolarGrow logo

Reply from SolarGrow

Thanks for the review.

Rated 5 out of 5 stars

Very helpful service.

I was relieved to find the bits I needed for my Quadgrow on this site - filters, connectors and the water mats. Without these the system wouldn’t work and the usual supplier isn’t selling them now. I called with a query and they were v helpful and sent some connecting pipe I hadn’t realised I needed without charge.

31 May 2023
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Reply from SolarGrow

Thanks for the lovely review.

Rated 5 out of 5 stars

Very good service

Very good service. I requested a specific day for delivery and this was arranged. All my questions about which additional items I needed were answered promptly. Very happy.

14 June 2023
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Reply from SolarGrow

Thank you for taking the time to review us.

Rated 5 out of 5 stars

Very good service

Easy ordering on website and outstanding fast delivery service, well done.

12 June 2023
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Reply from SolarGrow

Thanks for the great review.

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