Lubricant Supplies Reviews 

115
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the straightforward ordering process and professional communication. Many people appreciate the fast and prompt delivery of products, which are often described as high quality and exactly as advertised, meeting their expectations. Reviewers also frequently mention the good prices and value for money offered, making purchases satisfying. However, some people mentioned experiencing issues with delivery, such as long lead times, changed delivery dates, or a lack of specific delivery time accommodation.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

People report positive experiences with the product, often highlighting its quality and how it meets their... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its excellence and... See more

Price

Customers had positive experiences with price, consistently finding good or great prices for products.... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Lubricant Supplies! The ordering process was straightforward, delivery was fast, and the products were exactly as described. Great communication throughout and high-quality lubr... See more

Company replied

Rated 5 out of 5 stars

Professional service and great communication. My order was misplaced by a third party courier. Lubricant Supplies kept me up to date whilst they investigated the issue and sent a replacement order whi... See more

Company replied

Rated 5 out of 5 stars

Ordered three 390g tubes of grease. Two of them turned up very quickly (and well packed). Contacted them about the third. Profuse apologies. It arrived next day. They made a mistake and put it right... See more

Company replied

Rated 5 out of 5 stars

Easy to use for ordering. Also, as I have now ordered on several occasions, the company rang and offered a business account to make future orders even easier. Very pleased with the service. Goods alw... See more

Company replied


Company details

  1. Oil Wholesaler
  2. Cleaning Products Supplier
  3. Industrial Equipment Supplier
  4. Janitorial Equipment Supplier
  5. Safety and Work Wear Store
  6. Tool Wholesaler

About Lubricant Supplies

Written by the company


An Essential Distributor

We are Lubricant Supplies, a specialist distributor for quality branded lubricants, grease, chemicals, adhesives associated with engineering essentials to all sectors of industry throughout the UK. We recognise the importance of supplying these products directly to our valued customers correctly, quickly and competitively thus maintaining their continuous services and production.

Supply Partners

Here at Lubricant Supplies, we source & supply a wide range of lubricant products for various customer needs. Leading brands such as Shell, HMT, Mobil, Castrol, Texaco, Total, Q8, Rocol, Fuchs, Molykote, Kluber, Loctite, Ambersil and many more. Partnering with top international lubricant brands and technology providers to ensure we are at the very cutting-edge of lubricant supply.

Not Just Lubricants

Though we are specialist in the lubrication field, we also offer a full range of maintenance tools as well as PPE and safety equipment. This is backed by strong ties with leading manufacturers, like Beta, Portwest, Facom, Loctite, Pulsar, Bolle plus many more. Pair this with our unrivalled professional advice and support, means less downtime and continued production for your company.


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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(115)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Had an issue with the couriers and the…

Had an issue with the couriers and the condition they left my parcel but Lubricant Supplies were fantastic at getting a replacement out asap. Great communication from them throughout

9 June 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Hello Kristian,

Thank you for your positive review!

Kind Regards

Lubricant Supplies

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, great product.

21 May 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Hello,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.

Rated 3 out of 5 stars

Ordering was smooth and easy

Ordering was smooth and easy, however delivery was so slow and accompanied with false promises.

19 May 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Thank you for sharing this feedback, we truly appreciate you taking the time to let us know.

I’m very glad to hear the ordering process was smooth, but I’m genuinely sorry that the delivery experience fell short. Slow delivery and unmet promises are frustrating, and this isn’t the level of service we aim to provide.

We’re currently reviewing what went wrong in this case so we can prevent it from happening again. If you’re open to it, we’d really like the chance to look into your order personally and make things right. Please reach out to our support team with your order details, and we’ll prioritize resolving this for you.

Thank you again for bringing this to our attention, your feedback helps us improve.

Kind regards,
Lubricant Supplies.

Rated 5 out of 5 stars

Extremely Professional Service

Professional service and great communication. My order was misplaced by a third party courier. Lubricant Supplies kept me up to date whilst they investigated the issue and sent a replacement order whilst they resolved the issue. The replacement order was delivered with minimal delay. Overall the customer service I received was excellent. I would highly recommend and will certainly be reordering from them in the future.

2 April 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Hello,
Thank you for your positive review! We are glad we could resolve the issues that occurred with your order.
Kind regards,
Lubricant Supplies.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged, just the product I needed to keep my project moving.

2 April 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Hello,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.

Rated 5 out of 5 stars

Satisfield customer

Whole order process went very well. I got guick and kind answers to my guestions. The personel did their job with professional twist.

1 April 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Hello,

Thank you for your positive review we are happy you are pleased with our order process.

Thank you,

The Lubricant Supplies Team

Rated 2 out of 5 stars

Long lead time

Long lead time. You changed the delivery date two times

13 March 2026
Lubricant Supplies logo

Reply from Lubricant Supplies

Thank you for your feedback. Your order was for a made‑to‑order item, and unfortunately the delivery timeline was affected by unforeseen disruptions in the Middle East. Throughout the process, we provided updates as soon as information became available. We understand delays can be frustrating, but these circumstances were entirely outside our control.

Regards,

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