It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more
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c/o Cool Blue Group JR Quarter, Moy Road, CF15 7QR, Taffs Well, United Kingdom
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I’ve used Socket Store several times now, always good products sent quickly

Reply from Socket Store

Reply from Socket Store
I got a discount without asking for some on my original large order.
I had issues with delivery going to the wrong address. However, this was efficiently and swiftly rectified and I also got an email of apology after my initial review. However, the website needs polishing up especially where delivery is different from customer address.

Reply from Socket Store
Great choice of products,searched for a long time for over sized switches and sockets and finally found them here,great turnaround too,very happy with this company.

Reply from Socket Store
From being ordered to the delivery was a fast response

Reply from Socket Store

Reply from Socket Store

Reply from Socket Store
I have purchased from Socket Store previously and have never been disappointed. The website is easy to navigate; they were quick to email me, confirming my purchase and the dispatching of of my order; all of the sockets and switches were well packaged ensuring none would arrive damaged and the quality is outstanding. Not only that but their prices are very reasonable. I would highly recommend this company.

Reply from Socket Store

Reply from Socket Store
Everything about this company is great! Great website, great service, great products, rapid delivery! The Contour range from G+H Electrical Accessories whose deep blue light switch and sockets I ordered are really good quality and compliment our colour scheme perfectly. Thank you all very much!

Reply from Socket Store
All safely delivered with 3 days rather than 7.
I had a slight problem with the initial double socket I bought. Socket Store responded and issued a replacement, without hesitation, which was delivered the following day. Excellent service and thank you to Socket Store for the response.

Reply from Socket Store
Thry were very efficent and if arrived when they said it would be

Reply from Socket Store
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