SocietyOne Reviews 

145
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I have been paying off a loan through them but I havent actually been paying anything at all. Its a 5000 loan which I have paid 2000 but it has all been going to interest and fees not the actual loan.... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful. We have contacted them so many times trying to get approved for hardship and they just tell us to ring a financial planner (which we have). Because they wouldn’t approve the hardship... See more

Company replied

Rated 1 out of 5 stars

Don't Trust SocietyOne, After lending the payment they will charge the interest and late fee as per their wish and support team they are useless and giving useless reasons, finally hard earned mon... See more

Company replied

Rated 1 out of 5 stars

We are currently in a time with record low interest rates and a government telling us to reach out to renegotiate at lower rates. Everyone has reduced theirs except Society One who told me in writing... See more

Company replied

Company details

  1. Financial Institution

Information provided by various external sources

SocietyOne provides fast, simple, investor funded personal loans with low rates based on your unique credit history. Get your personalised rate online today.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

145 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.3

All reviews

(145)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free

Great place to have your debt consolidated. Hassle free, quick response and professional staff and competitive rates. Thanks for a stress free outcome during stressful times.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Loan in fast and comfort with Society One.

Very easy to apply, convenient, accessible and quick response with a user friendly application. I highly recommend this organisation for those who desire to apply loans and other services specially to those who are in need and affected with this pandemic situation.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. The service is so fast and a quick. It is very easy to apply online. Getting email regarding processing. Service is better than expectations.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

had a good experience with soceityone …

had a good experience with soceityone very professional low interest rate always sending a reminder that payment will be coming out had to obtain statement sent an email and had the statement emailed back within hours I would recommend soceityone

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Online platform was straightforward…

Online platform was straightforward easy to use for submitting the required banking history.
The application process was not complicated and, when the SocietyOne representative phoned, the conversation was comfortable.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Thanks Society One.
Your customer service and quality loans make for a very happy customer. I can fully recommend Society One for personal loans.
Clive C

18 April 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend Society One

Ok, let's start with a question...why would you use a bank? Society One has great interest rates, an easy application process, helpful friendly telephone staff, any fees are clearly spelled out up front to see, and, in the current weird "lockdown times", still have approval in under 24 hours! So...back to the question...

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I needed a quick little loan and don't like credit cards and saw the ad for these guys. Coming from a strong customer service background I was blown away with how fuss free the application was. I got all my information regarding interest rates, repayments and options easily which helped me make an informed decision. The follow up to my application on the phone was quick and stress free. Love the step by step email follow up and had everything sorted within 24 hours. Impressed with overall professional service. Restored my faith in finance.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Impressive from word go

Honestly from word go I’ve felt completely at ease during this process. The customer service team have to be commended for their efforts and professional handling of this application process. I’ve been very impressed with Society One. I would recommend them 100%

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Friendly and knowledgeable staff member who was very easy to deal with.

8 April 2020
Unprompted review
Rated 5 out of 5 stars

A Refreshing Approach......

From the first enquiry to the outcome of my query the SocietyOne team were prompt, friendly and a personal approach often not seen in the finance industry. Try SocietyOne and expect a refreshing approach... Great Work SocietyOne!

8 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Simple, easy and straightforward application process and excellent customer service responses

31 March 2020
Unprompted review

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