Social Care TV Reviews 1,060

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, making interactions pleasant and efficient. Many people highlight the excellent service and positive customer support, noting the clarity and ease with which their issues were resolved and their training needs met. Reviewers also appreciate the user-friendly nature of the training materials and the flexibility to learn at their own pace. However, some customers also noted difficulties with the website's navigation and login process, finding it confusing or not intuitive. A few other people also felt that the website could be more user-friendly and that the process for enrolling new staff members or accessing certificates could be streamlined.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers find the platform easy to use,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their patience, efficiency, and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website confusing and... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the helpful and professional... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... See more

Rated 5 out of 5 stars

The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... See more

Company replied

Rated 5 out of 5 stars

I am so happy that I can benefit from this program. My service at Care Home requires experience in the field. Without this Social Care certification I would not have been able to expand my knowledge a... See more

Company replied

Rated 5 out of 5 stars

I work in the Care Industry , doing trainings with Social Care TV help me to be on top of my job by learning ways of how to assist my clients . They give certificates at the end of training, which... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center
  4. Aged Care
  5. Training School

About Social Care TV

Written by the company

Social Care TV

Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.

We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.

Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.

Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.

At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.

Innovative, flexible and affordable e-learning, available for you, anywhere, any time.

For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv

Gold Standard Customer Service Guaranteed

Our Experienced Team Are Here For You

Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to book and complete courses.

Easily contacted the company to discuss my needs.
Booked and paid for the courses I needed.
Easy to select courses and work through them. Certificates can be saved or emailed to you as soon as the course has been completed. Courses can be worked through at your own pace.

28 April 2026
Rated 4 out of 5 stars

Only one hiccup for me beginning the…

Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said it should be common knowledge ! ) I emailed for help & was able to continue the sequence . The modules were an excellent refresher - one correction I still disagree with but a minor quibble . Immediate results which were great.

17 April 2026
Rated 5 out of 5 stars

Efficient member of staff.

Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same time.
My concerns were promptly dealt with and an update was given to me via email.

22 April 2026

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