Ordered my slippers through debenhams. Had a no reply email stating they did not have my colour and stated not in stock but they had different colours. Problem os the idiots dod not give me an email... See more
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I bought a pair of trainers through Debenhams, and when I tried to return them as they were too tight, Debenhams portal redirected me to the retailer Snugrugs directly. I have sent three emails, left... See more
Initially I was really pleased with the purchase, the slippers seemed to be really good quality and were comfortable and warm. However less than 6 months later one of the soles had worn through and co... See more
Impossible to make an order! Extremely frustrating websites. It will not accept my Password. Impossible to change PW as it says "already registered" or "Password is incorrect". Another hour wasted -... See more
Company details
Information provided by various external sources
Care and attention to detail flourishes in everything SNUGRUGS do. They aim to bring happiness to their customers, through their hand made, British products.
Contact info
Unit 9 St Johns Court, TN24 0SJ, Kent, United Kingdom
- 01233 503 913
- customerservice@snugrugs.co.uk
- www.snugrugs.co.uk
1.7
Bad
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible service
Cancelled my order two days before Christmas...total joke!
21 December 2020
Unprompted review
All round great products …
Great service and top quality products for a reasonable price . I have bought quite a few pairs of slippers from here with lovely soft suede soles very comfy and warm and soft to wear unlike slippers with hard soles. Quick and efficient and no I don’t work for them I’m a totally independent person
25 July 2020
Unprompted review
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