Online shopping - Non-Delivery
I placed an online order (Order #1942) with Snowall on December 9, 2025, paying USD 162.00.
The order was promised for delivery on December 19, but it was never delivered.
I contacted the company multiple times. They initially responded, claiming the package would be delivered by December 31 due to Christmas delays. That date passed with no delivery, and the tracking status still shows “in transit” with no real progress.
Since then:
• The company stopped responding to my emails
• No proof of delivery has been provided
• My payment has not been refunded
It has now been over one month since the promised delivery date.
This behavior shows non-delivery, lack of communication, and withholding of customer funds, which strongly suggests a potential scam or fraudulent business practice.
I am reporting this to warn other consumers and to seek assistance in recovering my payment.
I have all supporting evidence, including:
• Order confirmation
• Tracking screenshots
• Email correspondence








