snitch.co.in Reviews 

102
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were let down by their experience overall. Shoppers frequently complained about the terrible customer service, mentioning unresponsive agents who abruptly disconnected chats and left people entirely without any resolution. Buyers also highlighted severe delivery delays, pointing out that packages arrived extremely late, faced constant scheduling failures, or were never delivered at all. Some reviewers were not happy with the poor product quality, noting that the fabric felt cheap, faded quickly, and fell apart after just a few wears. Consumers additionally reported receiving incorrect sizes and defective items, while struggling endlessly to arrange return pickups or obtain refunds through the support channels.

What people talk about most

Product

Customers consistently note negative experiences with product quality and sizing issues. Reviewers frequently... See more

Customer service

Users describe negative interactions with customer_service, consistently reporting that support channels are... See more

Order

Consumers find order experiences to be extremely frustrating and disappointing. Reviewers frequently report... See more

Delivery service

Reviewers mention negative feedback about delivery_service, highlighting severe delays and failed pickups.... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the poor fabric and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad experience with Snitch. Size fit was completely wrong—the product was much larger than expected. Delivery was delayed without any proper update. Customer support is pathetic: no direct call o... See more

Rated 1 out of 5 stars

STAY AWAY FROM SNITCH! WORST CUSTOMER EXPERIENCE EVER 🚫 I’ve never dealt with a company as unprofessional and frustrating as Snitch. Returns & Exchanges = Nightmare 😡 Pickup rep... See more

Rated 1 out of 5 stars

i have never experienced this with a company before. They have treated me as if I dont matter. I initiated a return because the item I received did not match what was shown on the site, but they have... See more


1.5

Bad

TrustScore 1.5 out of 5

102 reviews

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No history of asking for reviews

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1.5

All reviews

(102)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

"Extremely Poor Quality Clothes"


"Extremely Poor Quality Clothes"
I ordered clothes from the Snitch app, and the quality turned out to be very disappointing. One shirt tore after being worn only three times, and the fabric of a pair of jeans started to fray within just three months. Such poor quality is unacceptable, especially at this price point. I would not recommend this app to anyone

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

I had placed an order online, received it but returned it because I was not happy with what I ordered. I requested for a refund but did not get my money back after 2 months of talking to customer care and e-mails.
I narrated my ordeal to a friend, he said what else can you expect from a company that goes by the name SNITCH

8 November 2023
Unprompted review
Rated 1 out of 5 stars

Extremely Dissatisfied with Snitch's Service and Customer Care

I had extreme dissatisfaction with my recent purchase experience with Snitch. I ordered one SLENDEASE CREAM PANT - CREAM / 38 in June 2024, and received the product on June 10, 2024. Unfortunately, the item was damaged upon arrival.

Following your convoluted return policy, I returned the damaged product, which required waiting an additional 2+2 days for the return process. My product was finally picked up, and the replacement was dispatched on June 14, 2024. However, the replacement I received was not the product I had originally paid for.

I had purchased the pants specifically to use on June 15, 2024, but now I have to raise another return request and wait another week. This entire ordeal has been incredibly frustrating and inconvenient. To add to my frustration, your customer care executives were unhelpful, indifferent, and rude, lacking basic empathy.

While Snitch may offer good products, your business principles and customer service are severely lacking. I will not recommend Snitch to anyone and will actively discourage my circle from using your services.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Seriously very bad service

Really bad service, I got torn shirt, and when I tried returning, the request failed again and again, I am stuck with 1500 shirt of no use.

28 December 2023
Unprompted review

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