snitch.co.in Reviews 

102
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were let down by their experience overall. Shoppers frequently complained about the terrible customer service, mentioning unresponsive agents who abruptly disconnected chats and left people entirely without any resolution. Buyers also highlighted severe delivery delays, pointing out that packages arrived extremely late, faced constant scheduling failures, or were never delivered at all. Some reviewers were not happy with the poor product quality, noting that the fabric felt cheap, faded quickly, and fell apart after just a few wears. Consumers additionally reported receiving incorrect sizes and defective items, while struggling endlessly to arrange return pickups or obtain refunds through the support channels.

What people talk about most

Product

Customers consistently note negative experiences with product quality and sizing issues. Reviewers frequently... See more

Customer service

Users describe negative interactions with customer_service, consistently reporting that support channels are... See more

Order

Consumers find order experiences to be extremely frustrating and disappointing. Reviewers frequently report... See more

Delivery service

Reviewers mention negative feedback about delivery_service, highlighting severe delays and failed pickups.... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the poor fabric and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad experience with Snitch. Size fit was completely wrong—the product was much larger than expected. Delivery was delayed without any proper update. Customer support is pathetic: no direct call o... See more

Rated 1 out of 5 stars

STAY AWAY FROM SNITCH! WORST CUSTOMER EXPERIENCE EVER 🚫 I’ve never dealt with a company as unprofessional and frustrating as Snitch. Returns & Exchanges = Nightmare 😡 Pickup rep... See more

Rated 1 out of 5 stars

i have never experienced this with a company before. They have treated me as if I dont matter. I initiated a return because the item I received did not match what was shown on the site, but they have... See more


1.5

Bad

TrustScore 1.5 out of 5

102 reviews

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1.5

All reviews

(102)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing customer support.

Very disappointing customer support.
I’ve tried contacting them multiple times regarding a refund but received no proper response. I even reached out via WhatsApp support, and the representative was completely unhelpful — she responded after long delays (around 10 minutes each time), and even after explaining everything clearly, I got no real assistance.

This is not what I expected from a known brand.
Would not recommend — please don’t waste your money her

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed with Customer…

Extremely Disappointed with Customer Service

Review: I placed a return request three weeks ago, and no one has come to pick it up. Despite reaching out to SNITCH customer support multiple times, there has been no response or resolution. This has been a frustrating experience. I do not recommend buying clothes from this platform — the service is unreliable and unprofessional.

Every time I text Coustomer service I talked to them they say same thing and after couple of days they started to avoid.

I email texted every day no resolution

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Snitch is a scam

Snitch is a scam. Never buy clothes online from Snitch. They unlock a free gift when you make a purchase from their website. This free gift allows you to select any one item—jeans, shirt, or T-shirt—up to ₹2000. To get the free gift, you must buy another item at full price. I purchased additional cargo pants to receive the free gift. However, after payment, the free gift shirt disappeared from my order history and was never delivered. I filed multiple complaints with customer support, but they offered no resolution. Their customer support is terrible. Product quality is bad. I will never purchase anything from Snitch again.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

I returned a jeans worth 1799rs ordered…

I returned a jeans worth 1799rs ordered through their app, and they are saying they have not received it. No update so far. They only keep saying they are looking into it. no refund. They are only good in deliverinf the product. Its a scam. Do not fall for it

9 May 2025
Unprompted review
Rated 1 out of 5 stars

They scam people

They scam people, they do not deliver all the items and show delivered in the app. Their customer support is the worst I have seen. They just snatched my money, never ever trust them.

6 May 2025
Unprompted review

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