Snaffling Pig Reviews 

2,417
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers had a great experience with this company. Customers frequently mention that orders arrive promptly and in pristine condition, making snacking effortless and satisfying. Patrons consistently praise the remarkable delivery speed, sharing that parcels arrive securely packaged and well ahead of schedule. Purchasers are genuinely delighted by the delicious flavours, wonderful snack quality, and exceptionally helpful assistance provided throughout the ordering process. Though some reviewers were not happy with communication gaps, noting that online messages went completely unanswered for several days without proper resolution. A portion of buyers also described receiving incomplete shipments or expressing disappointment when specific snack batches tasted somewhat stale and lacked expected flavour depth.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as opinions on the snacks are strongly divided. While some... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly among consumers. Many... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast in their experiences. While... See more

Delivery service

People report positive experiences with delivery_service, noting that packages frequently arrive promptly and... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a high level of disagreement. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are legends, not only are their pork scratchings in a class of their own, when Evri were their usual useless selves these guys went above and beyond to ensure the overgrown child in the ho... See more

Company replied

Rated 5 out of 5 stars

Got this order as part of an issue I had that was quickly and professionally resolved. I had the taster box and found them all to be very nice but Mustard was probably my least favourite of them al... See more

Company replied

Rated 5 out of 5 stars

The customer service i have received is fantastic. A parcel went missing/delivered to wrong address which is in no way the fault of the company yet they went out of their way to redeliver me another p... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I found you....I purchased a porky avent calender for my daughter this year...it was an amazing sight yo see her face she was so happy ....she has been a type one diabetic since the age of... See more

Company replied


Company details

  1. Food Producer
  2. FMCG Manufacturer
  3. Gift Shop
  4. Grill Store
  5. Meat Products Supplier

About Snaffling Pig

Written by the company

TrustPilot Banner Image

Founded off the back of a £500 bet and winners of a Dragons Den investment, we at Snaffling Pig believe if something is worth doing, it’s worth doing piggin’ right. That’s why we set out to make the world’s most awesome flavoured porky snacks, tasty tipples and epic gifts.

Thankfully the good people at the Great Taste Awards agree, awarding us 9 Great Taste Awards. HURRAH!

  • We invented the world's first pork crackling advent calendars (yep, they're an actual thing. Jog on Choccy!)
  • 1000s of awesome gift ideas featuring porky snacks, beer and accessories designed for Christmas, Father's Day, Birthdays, the whole shabang
  • More legendary flavours of premium pork crackling, Porky Puffs & pork scratchings than you can shake a piggin’ stick at
  • Mega tasty Chorizo Bites, produced by artisans in the foothills of the Spanish Pyrenees mountains
  • British-brewed ale, lager and cider
  • An IN-CRED-IBLE range of kamado BBQs and accessories (you can meet Pig Bluey BBQ here

We're all about helping you escape the rind of life and we love to get people talking. So trot this way to shop our porky wares online or get in touch to chew the fat!


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(2,417)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No Snaffling spare parts

Useless customer service: They can't provide any spare parts for their barbecue for basic parts that wear out e.g. felt like seal on opening which had degraded and charcoal grate which had split with heat over several years of use. They said it wasnt worth them carrxing any spares, instead the tried to sell me a whole new barbecue for £50 off, when all I need was some basic parts wgich eventually I found generic parts for on ebay for a tenth of the price of a new barbecue..Their bbq is fine, their attitude to customers is poor.

7 May 2025
Unprompted review
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Reply from Snaffling Pig

Hi Rob,

Thanks for your feedback. I’m sorry to hear you’re not satisfied with our response, but I do want to clarify a few things. We do our best to provide good service, and while we don’t currently stock spare parts for the Pig Bluey BBQ, it’s because they are rarely needed, and as a small business, carrying those parts isn’t financially viable.

That said, we did offer you a £100 discount on a replacement BBQ, which we felt was a good alternative, especially considering your BBQ had served you well for five years (and past it's two-year warranty).
We genuinely didn’t mean to come across as unsupportive, and it wasn’t our intention to just "sell you something else" — we were simply trying to offer a solution to get you up and running again quickly.

We appreciate your understanding and hope you find a suitable replacement for the parts through other channels, as you’ve already mentioned.

Thanks again for your feedback, and we’ll continue to look for ways to improve!

TEAM SP

Rated 5 out of 5 stars

Bought unbelievably good perfectly salted pork…

Bought perfectly salted pork scratchings and I wasn't expecting the tastiest pork scratchings ever,I only wished I brought more as I've purchased scratchings in the past and the claims were the usual were a family run business and all that polava and it's all fat and there horrible so I avoid buying scratchings,but yours caught my eye so I'm in Tesco's normally it's Waitrose cos I work there and when I got home I was putting the bits and bobs away and thought I give your scratching s a shot and well they are perfect a little bit of fat just enough and I finished the bag none went in the bin they were gorgeous so that's it perfect scratchings the best ever thank you

6 May 2025
Unprompted review
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Reply from Snaffling Pig

Fave review, thanks! x

Rated 5 out of 5 stars

Fabulous product …

The website is easy to navigate to place my order. Delivery was prompt and the products are snaffling delish. Will definitely be ordering again

23 April 2025
Snaffling Pig logo

Reply from Snaffling Pig

Nice one Neil, you legend!

Rated 5 out of 5 stars

Great products and excellent customer…

Great products and excellent customer service. Unfortunately one of the cans of beer in my hamper had split open during transport. When I reported this issue they immediately sent out a whole new hamper at their expense. Really impressed with this company and would definitely recommend

11 April 2025
Snaffling Pig logo

Reply from Snaffling Pig

Glad we were able to turn a frown upside down!

Rated 5 out of 5 stars

The salt and vinegar pork puffs are so…

The salt and vinegar pork puffs are so crunchy, fluffy and buttery! Delicious and the perfect snack on my keto diet (lifestyle) :)
Great for present for someone who has everything!

15 April 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Super stuff! x

Rated 5 out of 5 stars

Great customer service

My item arrived damaged, but it was replaced quickly and without a problem.

Great customer service.

7 March 2025
Snaffling Pig logo

Reply from Snaffling Pig

Phew, glad it ended well! Thanks for coming to us to fix it x

Rated 3 out of 5 stars

These are not pork scratchings

These are not pork scratchings, just an airated snack. Should not be sold as a pork scratching. Very disappointing

10 March 2025
Unprompted review
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Reply from Snaffling Pig

Hi there - we currently sell pork crackling and Popped Pork, not pork scratchings x

Rated 5 out of 5 stars

We bought the box of 50 packets of bbq…

We bought the box of 50 packets of bbq pork scratchings, as we missed our daily scratching treat that we got from the excellent advent calendar during December.
Small packets that don't make you feeling guilty, but a perfect daily treat to yourself!

28 February 2025
Snaffling Pig logo

Reply from Snaffling Pig

LOVE IT SALLY x

Rated 5 out of 5 stars

Great service

I ordered a gift set it had a ceramic mug with it unfortunately it was broken when it arrived I sent an email and I received a new gift set straight away I was very happy with the service.

10 February 2025
Snaffling Pig logo

Reply from Snaffling Pig

Amazing stuff! x

Rated 2 out of 5 stars

Terrible service from this once good…

Terrible service from this once good company,
i ordered 8 beers and a selection of snacks as a birthday treat for my accountant, as it was being shipped to his office, i told them to deliver office hours only, but guess what, they delivered at 7pm and even left it of his office doorstep, where it remained all night, the day before it was delivered, they issued me with a part refund, as they had ran out of some of the beers, so now my accountant has a very small birthday gift, tried contacting snaffling pig, to swap the out of stock beers for something else, but you have more chance talking to Santa, as they have no published telephone number, and no one is on the "Live" on-line chat, you only get an email response in the early hours of the morning from a bot!! i have now had to order more drinks from a more reputable company, this is the last time i will ever put my trust in Snaffling Pig,

19 February 2025
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Andrew,

We’re really sorry to hear you’re disappointed with your experience. We always aim to provide great service, so it’s frustrating when things don’t go as expected.

Looking at your order, we did let you know in advance that some beers were out of stock and refunded you accordingly. While we understand this wasn’t the ideal outcome for you, issuing a refund was the fairest and quickest solution to avoid delays.

Regarding delivery, we shipped your order as requested, but once it’s with the courier, final delivery timing is unfortunately outside of our direct control. We always recommend checking tracking updates to ensure smooth receipt of your parcel.

We appreciate your feedback and are always looking for ways to improve, but we do feel we handled your order appropriately given the circumstances. If you’d like to discuss anything further, please feel free to reach out.

Cheers,
Team SP

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