prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will d... See more
Company replied
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies? You need to use the Smoke-King on-line delivery service. Get your favourite tobac... See more
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The pipe smoking auxiliaries were ordered early on Monday and received on Tuesday afternoon. There was a bit of a issue with Royal Mail, mainly to do with location in Securable Box by my front door b... See more
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Company details
About Smoke-King Online Tobacconist
Written by the company
Welcome to Smoke-King, the online tobacconist stocking the biggest range of Cigarettes, Pipe, Hand Rolling and Tubing Tobacco, Cigars and more.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
About Us
Written by the company
- Exceptional Customer Service
- We would love to hear your feedback so that we can continue to offer the best customer service.
Contact info
Unit E2 Otley Mills, Ilkley Road, Otley, LS21 3EE, Leeds, United Kingdom
- 0113 2177723
- enquiries@smoke-king.co.uk
- www.smoke-king.co.uk
4.9
Excellent
37K reviews
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Great deliveries
Great deliveries. Never béen disappointed. Is the Mary Poppins of deliveries perfect in every way.
20 August 2026
Reply from Smoke-King Online Tobacconist
Hello Ian,
Thank you so much for the brilliant review! 😊 We absolutely love the “Mary Poppins of deliveries” comparison — practically perfect in every way! 😂✨
We’re happy to hear you’ve never been disappointed and really appreciate your continued support. Here’s to many more perfect deliveries!
Abbi
Smoke King
Excellent price
Excellent price, excellent service, my order is always delivered on time.
27 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Colin,
Thank you so much for your fantastic review! 😊 We’re glad to hear you’re happy with our prices, service and reliable delivery. We really appreciate your continued support and look forward to helping you again soon!
Abbi
Smoke King
Great company
The website is easy to navigate, the delivery is super fast in my honest opinion a great company to do business with..keep up the good work guys .
24 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Tony,
Thank you so much for your fantastic review! We’re really pleased to hear you find the website easy to navigate and are happy with our speedy delivery. Your kind words and support mean a great deal to the team. We’ll certainly keep up the good work! Thanks again!
Dan
Smoke King
Really well presented friendly staff…
Really well presented friendly staff and came in a short time will definitely be buying from again👍
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello Adam,
Thank you for your lovely review! We’re really pleased you were happy with our presentation, friendly service, and quick delivery. We really appreciate your support and look forward to serving you again soon!
Dan
Smoke King
Great received but boveda packs smalls…
Great received but boveda packs smalls ones could help with like others but enjoyed the product I picked and received great and quick delivery thankyou smoke king will be back ✌️😎 Edit smoke king hope not to picky but please do consider was little dry than from others because of it that missing but tobacco has been good 👍 Thanks again and recommend for anyone looking for 10g starting out pipe tobacco as i try here 👌
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello GG,
Thank you for the detailed review and recommendation! We’re really pleased to hear you enjoyed the tobacco and were happy with the service and quick delivery.
Thank you as well for your feedback regarding the Boveda packs. We appreciate you taking the time to mention this, and we’ll certainly pass your suggestion on to the team for consideration. We’re always keen to hear how we can improve the experience for our customers.
We look forward to welcoming you back to Smoke King soon!
Dan
Smoke King
Probably the best customer care I have…
Probably the best customer care I have had from any company, well done 👏
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello Christopher,
Thank you so much for your fantastic review! We’re really pleased to hear you were so happy with the customer care you received. Your kind words mean a great deal to the team, and we really appreciate your support.
Dan
Smoke King
excellent company and service.
prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover this shortfall. i'm sure this would mean more satisfied customers.
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for your honest feedback. We’re really pleased to hear you were happy with our prompt delivery and packaging. 😊
We completely understand your frustration with certain tobacco products being out of stock. Demand can make some lines particularly difficult to keep consistently available, but we’re always working with our suppliers to improve stock levels and minimise shortages.
We really appreciate your feedback and your continued support — hopefully we can keep you fully stocked next time!
Abbi
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Robert,
Thank you so much for your lovely review! 😊 We’re pleased to hear you were happy with our service and the quality. We really appreciate your support and we look forward to helping you again soon.
Abbi
Smoke King
Really good selection at great prices
Really good selection at great prices. I received my order the next day
26 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Neil,
Thank you so much for your review! We’re glad to hear you were happy with our selection, prices, and speedy next-day delivery. We really appreciate your support! 😊
Abbi
Smoke King
Occasional pipe smoker
Excellent experience every time, from ordering to sending to receiving. Best quality and service around.
24 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Timeo,
Thank you so much for your fantastic review! 😊
We're pleased to hear you've had an excellent experience every time, from placing your order right through to receiving it. Hearing that you consider us to offer the best quality and service around really means a lot to the whole team.
We truly appreciate your continued support and loyalty. Thank you for choosing Smoke-King, and we look forward to helping you again soon!
Vicky
Smoke King
Decent delivery times
Decent delivery times, excellent cigars (sometimes from other providers I've received broken or holed cigars), good range.
The humidifier pouches are a nice & very welcome touch.
Will & have recommended to friends.
26 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Paul,
Thank you so much for your fantastic and review! 😊
We're glad to hear you're happy with our delivery times, excellent selection of cigars and the range we offer. It's especially pleasing to know that your cigars have arrived safely and in great condition.
We're also glad you appreciate the humidifier pouches — it's great to hear they're a welcome addition to your orders! We really appreciate you recommending Smoke-King to your friends too.
Thank you for your continued support, and we look forward to helping you again soon!
Vicky
Smoke King
Easy to make a minor arrangement to my…
Easy to make a minor arrangement to my shipment with DPD-
Customer service was both professional and personable.
26 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Giles,
Thank you so much for your fantastic review! 😊
We're pleased to hear that you were able to make a minor arrangement to your delivery with DPD and that you found our customer service both professional and personable.
We really appreciate your kind words and are pleased everything was handled smoothly. Thank you for choosing Smoke-King, and we look forward to helping you again soon!
Vicky
Smoke King
Hi thanks yes I am very pleased thanks…
Hi thanks yes I am very pleased thanks you for everything Mr Reginald Warburton x
19 August 2026
Reply from Smoke-King Online Tobacconist
Thank you so much for your lovely feedback, Mr Warburton! 😊
We're glad to hear you're very pleased and that everything was to your satisfaction.
Thank you for choosing Smoke-King and for your kind words. We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Clear instructions on how to upload ID
Clear instructions on how to upload ID. Great price & fast postage.
Thank you.
10/10
29 July 2026
Reply from Smoke-King Online Tobacconist
Hello Leah,
Thank you for your 5-star review.
We’re delighted you found the ID upload instructions clear and were happy with our prices and fast postage. It’s fantastic to receive a 10/10 rating!
We really appreciate your support.
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello James,
Thank you for the 5-star review.
We’re delighted you were happy with our prices and fast delivery. We look forward to welcoming you back!
We really appreciate your support.
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Andrew,
Thank you for your fantastic review.
We’re delighted to hear you continue to receive first-class service from us. We really appreciate your continued support!
Sam
Smoke King
I have been ordering from Smoke-King a good and reliable experience
I have been ordering from Smoke-King for some time now and have been very happy with with them.
My orders are always correct and if l have a question and call them they are very friendly and helpful. I especially appreciate that my items are sent in a speedy and safe manner and very pleased with the delivery company who are very reliable so l don't have to worry about them being lost.
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello Joanne,
Thank you for your fantastic review.
We’re delighted to hear you’ve been ordering from us for some time and have always been happy with our service. It’s great to know your orders are consistently correct and that you find our team friendly and helpful whenever you have a question.
We’re also pleased that you’re happy with the speedy, secure delivery and reliable courier service. We really appreciate your continued support!
Sam
Smoke King
It has a good range of tobacco choices…
It has a good range of tobacco choices and quick delivery I enjoy tobacco so it's right up my street
29 July 2026
Reply from Smoke-King Online Tobacconist
Hello Glenn,
Thank you for the 5-star review.
We’re delighted you’re enjoying our wide range of tobacco and quick delivery. It sounds like Smoke King is right up your street!
We really appreciate your support.
Sam
Smoke King
I used to place my orders via the…
I used to place my orders via the internet but my new (EE) provider will not allow access to sites promoting smoking. So, I rang SmokeKing to place a telephone order. A very pleasant person took my order. And I just knew that delivery would be efficient and quick - it always is! Highly recommended, as ever.
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello Andrew,
Thank you for your fantastic review.
We’re delighted we were able to help you place your order over the phone and that you found our team pleasant and helpful. It’s great to hear you can continue to rely on us for efficient and speedy delivery.
We really appreciate your continued support and recommendation!
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for the 5-star review.
We’re delighted you had a great experience with us and were pleased with the quality of the products.
We really appreciate your support!
Sam
Smoke King
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