prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will d... See more
Company replied
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies? You need to use the Smoke-King on-line delivery service. Get your favourite tobac... See more
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The pipe smoking auxiliaries were ordered early on Monday and received on Tuesday afternoon. There was a bit of a issue with Royal Mail, mainly to do with location in Securable Box by my front door b... See more
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Company details
About Smoke-King Online Tobacconist
Written by the company
Welcome to Smoke-King, the online tobacconist stocking the biggest range of Cigarettes, Pipe, Hand Rolling and Tubing Tobacco, Cigars and more.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
About Us
Written by the company
- Exceptional Customer Service
- We would love to hear your feedback so that we can continue to offer the best customer service.
Contact info
Unit E2 Otley Mills, Ilkley Road, Otley, LS21 3EE, Leeds, United Kingdom
- 0113 2177723
- enquiries@smoke-king.co.uk
- www.smoke-king.co.uk
4.9
Excellent
37K reviews
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Amazing service always arrives on time…
Amazing service always arrives on time one thing though im missing the mint chocolates
3 August 2026
Reply from Smoke-King Online Tobacconist
Hello Kyle,
Thank you very much for your kind review! We’re pleased to hear that you’re happy with our service and that your orders always arrive on time.
We’re sorry to hear you missed out on the mint chocolates this time, though! We’ll certainly make a note of your feedback.
Thank you again for your continued custom, and we look forward to serving you again soon!
Dan
Smoke King
Efficient delivery
24 August 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for your review! We’re pleased to hear that you were happy with the efficient delivery.
We really appreciate your custom and look forward to serving you again soon!
Dan
Smoke King
Brilliant service
My order was dispatched rapidly.
Following afternoon order was delivered.
Kept up to date all through the ordering and delivery process.
Really couldn't complain even if I wanted to.
Best service from a brilliant supplier.
Thank you everyone.
Ian Powdrill
24 August 2026
Reply from Smoke-King Online Tobacconist
Hello Ian,
Thank you very much for your fantastic review! It’s wonderful to hear that your order was dispatched so quickly and arrived the following afternoon.
We’re also pleased that you found our communication helpful throughout the ordering and delivery process. Your kind words about our team and service really do mean a lot to us.
Thank you for choosing Smoke-King and for your continued support. We look forward to serving you again soon!
Dan
Smoke King
Fast delivery
Fast delivery, good prices, and I’m not blowing smoke rings up your bottom, when I say…Great service and extensive stock, make smoke king your first stop.
24 August 2026
Reply from Smoke-King Online Tobacconist
Hello Tony,
Thank you very much for the fantastic review — and for the brilliant turn of phrase!
We’re really pleased to hear that you’re happy with our fast delivery, prices, extensive stock, and overall service. Your recommendation to make Smoke-King the first stop is a fantastic compliment.
Thank you again for your support and custom. We look forward to keeping you well supplied!
Dan
Smoke King
Very fast dispatch & delivery and item…
Very fast dispatch & delivery and item was exactly as described and parcel was very well packed. Excellent service.
31 January 2026
Reply from Smoke-King Online Tobacconist
Hello Hong,
Thank you very much for your excellent review! We’re pleased to hear that your order was dispatched and delivered quickly, and that the item was exactly as described.
It’s also great to know that you were happy with the care taken when packaging your parcel. We really appreciate your custom and look forward to serving you again soon!
Dan
Smoke King
Good product at reasonable price
Good product at reasonable price and fast delivery.
30 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello John,
Thank you for your kind review! We’re pleased to hear that you were happy with the product, found the price reasonable, and received your order quickly.
We really appreciate your custom and look forward to serving you again soon!
Dan
Smoke King
Reply from Smoke-King Online Tobacconist
Hello John,
Thank you for your review! We’re delighted to hear you were happy with the speedy delivery. We really appreciate your support!
Dan
Smoke King
Easy ordering and prompt delivery
30 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Ben,
Thank you for your lovely review! We’re pleased to hear you found the ordering process easy and the delivery prompt. We really appreciate your feedback and support!
Dan
Smoke King
No hassle and easy to use web site and…
No hassle and easy to use web site and prompt delivery
14 August 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for your great review! We’re delighted to hear you found our website easy to use and the whole process hassle-free, with prompt delivery too. We really appreciate your feedback and continued support!
Dan
Smoke King
Great product and service
19 August 2026
Reply from Smoke-King Online Tobacconist
Hello Nii,
Thank you so much for your lovely review! 😊
We're glad to hear you were happy with both our products and our service.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Never an issue in donkey's years, great service!
Can't remember how old my acc. with Smoke King is; been smoking a pipe since the mid 2000s and have shopped with them since around then. Never had any issue with any order. Every order received with no hiccups. Pleasure to shop with.
20 August 2026
Reply from Smoke-King Online Tobacconist
Hello Richard,
Thank you so much for your wonderful review! 😊
We're incredibly grateful for your loyalty over the years. It's fantastic to hear you've been shopping with Smoke-King for so long, and it's a real compliment to know you've never had an issue with any of your orders.
Hearing that every order has arrived without a hiccup and that it's a pleasure to shop with us means a lot to our whole team.
Thank you for your continued support, and we look forward to helping you with your orders for many more years to come!
Vicky
Smoke King
As always
As always, the full order received early on the second day after ordering! Very difficult to improve on that! Many thanks!
22 August 2026
Reply from Smoke-King Online Tobacconist
Hello Ian,
Thank you so much for your fantastic review! 😊
We're glad to hear your full order arrived early on the second day after ordering. It's wonderful to know we've continued to provide the reliable service you've come to expect.
Thank you for your continued support and your kind words. We really appreciate it and look forward to helping you again soon!
Vicky
Smoke King
Prompt reliable service
22 August 2026
Reply from Smoke-King Online Tobacconist
Hello Jean,
Thank you for your lovely review! 😊
We're pleased to hear you've found our service prompt and reliable. That's exactly what we aim to provide every time.
Thank you for choosing Smoke-King, and we look forward to helping you again soon!
Vicky
Smoke King
A1 service and price
Had the cigars I love at a far better price and a very quick delivery service.
A1 service
20 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Mark,
Thank you so much for your fantastic review!
We're glad to hear you found the cigars you love at a great price and were impressed with our speedy delivery service.
It's brilliant to hear you rate us A1! Thank you for choosing Smoke-King and for your support. We look forward to helping you again soon!
Vicky
Smoke King
Another successful purchase
Used many times and service was excellent as always. Ordering is very straightforward and delivery as promised. Will definitely use again and recommend to others
27 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Andrew,
Thank you so much for your fantastic review! 😊
We're pleased to hear that you've used Smoke-King many times and that the service has been excellent every time. It's great to know you find ordering straightforward and that your deliveries arrive as promised.
Thank you for your continued support and for recommending us to others — it really means a lot to the whole team!
We look forward to helping you again soon.
Vicky
Smoke King
Five star!
Five stars! - Long time pipe smoker here. Due to my local tobacconist closing down and there being no alternative options in my area, I turned to these guys and ordered online. Very smooth process. I had a questions which they answered within the hour, even going as far as to call me to ensure everything was okay. Received my order the very next day (enjoying a bowl of Stormy South as e speak!) Plenty of selection on the site, and if you're an avid pipe smokers like me, there are a ton of blends, classic and aromatic to choose from. Thank you Smoke King!
29 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Mick,
Thank you so much for your fantastic five-star review! 😊
We're pleased to hear that, after losing your local tobacconist, you found Smoke-King and had such a smooth experience ordering online. It's especially lovely to hear that we were able to answer your question quickly and even give you a call to make sure everything was okay.
We're also pleased that your order arrived the very next day — and that you're already enjoying a bowl of Stormy South as you write your review!
We know how important it is for pipe smokers to have plenty of choice, so we're really pleased you found our range of classic and aromatic blends to your liking.
Thank you for choosing Smoke-King and for your wonderful support. We're very happy to have you as a customer and look forward to helping you discover plenty more blends!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Nicholas,
Thank you so much for your lovely review! 😊
We're pleased to hear your second order was just as good as the first and arrived exactly on time. It's fantastic to know everything was perfect!
We really appreciate your continued support and look forward to helping you again soon!
Vicky
Smoke King
Happy customer
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will definitely buy them again. Would be nice to get a free gift with a order every now and then 😉 haven't had a problem yet so dont know what the customer service is like (which is a good thing) definitely recommend
22 August 2026
Reply from Smoke-King Online Tobacconist
Hello Ross,
Thank you so much for your fantastic and detailed review! 😊
We're pleased to hear your order arrived quickly and was securely packaged, and that you appreciated the Boveda pack included with your cigars.
It's fantastic to hear you've tried the full range of Smoke-King cigars and were pleasantly surprised! We're really pleased to know you'll be buying them again.
And we hear you on the free gift! 😉 We do like to add little extras to orders where we can, so keep your fingers crossed!
It's also great to hear you've never needed our customer service — that's definitely a good thing! 😄 Thank you for recommending Smoke-King and for your continued support.
We look forward to keeping you stocked up!
Vicky
Smoke King
Great cigars to celebrate my birthday.
25 July 2026
Reply from Smoke-King Online Tobacconist
Hello James,
Thank you so much for your lovely review! 😊
We're pleased to hear you chose our cigars to help celebrate your birthday! 🎉We hope you had a fantastic day and thoroughly enjoyed the cigars.
Thank you for choosing Smoke-King, and we look forward to helping you celebrate many more occasions!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Joseph,
Thank you so much for your fantastic review! 😊
We're pleased to hear you're happy with the cigars and our fast delivery times.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
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