My interest in this app keeps growing. Improvements are needed. I mentioned in an earlier assessment that audio vs. read is unbalanced. Smartme replied that I need to contact them to direct me where a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was confused and angry about how I had ended up in a repeat subscription situation for 3 months out of the blue. I cancelled the subscription immediately and contacted via their help email. Nikki wa... See more
Company replied
Interesting concept! Would love humans to do the teaching is the only thing. If you have spare moments in your day, I’d highly recommend you upskill yourself and get on the app. Customer service tea... See more
Company replied
The content is great! The biggest improvement would be to have an actual person lead the lessons—especially the ones on eloquent speaking or communication. Listening to AI voice loses the punch.
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service!
I tried this app on a whim being that the ads were very clever and it made sense at moment. Unfortunately it wasn't for me and I totally forgot to unsubscribe after awhile and ended being charged. I reached out to their customer service and I must say their prompt response was a pleasant surprise! Nikki was able to refund my credit card and was so polite and positive!
29 May 2026
Reply from SmartyMe App
Thank you for your kind words about our customer service! It's great to hear that Nikki was able to assist you and make your experience a positive one. We're here to help anytime you need us!
Reply from SmartyMe App
We're glad to hear you find the content engaging and to the point! Your thoughts mean a lot to us!
Not what it was portrayed
Not doing what I signed up for. I don't want to read articles about shopping. I wanted to practice electrical games
29 May 2026
Reply from SmartyMe App
Hi there, Ellie here, Head of Customer Care at SmartyMe. Articles about shopping when you signed up for electrical games is a real disconnect, and I want to understand what happened. Could you email me at tp.ellie@smartymeapp.com with the course name? I'll look into it personally and make sure you're pointed toward the right content - the electrical interactive games do exist, and I want to make sure you can find them.
Reply from SmartyMe App
We're glad to hear you find it fun and easy to learn! Keep enjoying those small doses - there's always more to explore and learn with us!
Reply from SmartyMe App
Fantastic to hear that you appreciate the content and its presentation! We're always working to bring you great experiences. Thanks for sharing your thoughts!
Awesome possum
29 May 2026
Reply from SmartyMe App
We’re excited to hear that you're enjoying the app so much! Your enthusiasm means a lot to us - keep having fun with it!
Makes learning fun.
29 May 2026
Reply from SmartyMe App
Learning should always be enjoyable, and it's great to hear that you've found it fun! We’re glad our app resonates with you and makes the learning experience enjoyable. Keep having fun while learning!
Best app I have ever tried to improve…
Best app I have ever tried to improve my communication skills. I highly recommend to anyon.
29 May 2026
Reply from SmartyMe App
It's amazing to hear that you're enjoying the app and finding it helpful for enhancing your communication skills! Your recommendation means a lot to us!
Early days
Early days - learning the structure of the program - will review later and reflect then give updated feedback
29 May 2026
Reply from SmartyMe App
Take your time settling in - the structure does build as you go deeper. Looking forward to hearing your updated thoughts, and if there's anything I can help with in the meantime, I'm at tp.ellie@smartymeapp.com!
Reply from SmartyMe App
It's fantastic that you found the answers quickly! Your input motivates us to keep enhancing our service. Thank you for sharing!
It’s great to listen to an audio and…
It’s great to listen to an audio and not read the information.
29 May 2026
Reply from SmartyMe App
It's great to hear you enjoy the audio feature! We love providing options that make information more accessible and engaging.
Reply from SmartyMe App
We’re glad to hear you found the information great! Your thoughts mean a lot to us!
Reply from SmartyMe App
It's wonderful to hear that you received quick responses from our team! We’re always here to help and ensure you have a great experience.
Reply from SmartyMe App
We’re glad to hear you find the learning experience engaging! Your insights mean a lot to us. Keep exploring and enjoying!
How cars function…
The common points of interests were mentioned and explained briefly. Good as an introduction. It would be goid to go into more detail in follow up lessons on topics. Always expand abbreviations. Not all of us know what they mean
29 May 2026
Reply from SmartyMe App
Hi Johannes, Ellie here, Head of Customer Care at SmartyMe. More detail in follow-up lessons and spelling out abbreviations rather than assuming prior knowledge are both really practical suggestions - I'll pass them to the content team. If you'd like to share which specific abbreviations felt unclear, drop me a line at tp.ellie@smartymeapp.com and I'll make sure it lands with the right people.
Excellent costumer support and fast response
The app is easy to use and works really well. When I had a problem with the subscription I contacted support, and they responded very quickly and professionally. The issue was handled fast, and I’m very satisfied with both the customer service and the app overall.
29 May 2026
Reply from SmartyMe App
It's wonderful to hear that customer support met your expectations and that you find the app user-friendly! We're glad you're satisfied with both our service and the app experience. Thank you for sharing!
Realistic and helpful for beginners
It’s easy to use realistic and very helpful for beginners
29 May 2026
Reply from SmartyMe App
We're glad to hear that the app is easy to use and helpful for beginners! Your positive thoughts mean a lot to us.
Reply from SmartyMe App
We're glad to hear that you found the assistance quick and helpful! It's great to know we could support you so efficiently.
Creative and love it!
29 May 2026
Reply from SmartyMe App
We're delighted to know you find the app creative and enjoyable - your enthusiasm truly means a lot to us! Keep enjoying your experience!
Reply from SmartyMe App
We're glad to hear you find the app useful and fun! Your positive experience motivates us to continue providing great features and engaging content. Thank you for sharing your thoughts!
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