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Rated 2 out of 5 stars

Made a basic diagram. From a technical perspective its easy to pick up and did what I needed. Very unclear that signing up only gives you a limited trial period. Unable to access the drawing I spent 2... See more

Rated 1 out of 5 stars

Yet another greedy corporate company that doesn't care about the little guy, only their own income. decent product, but not great, wish i'd just drawn things out by hand instead of wasting my money an... See more

Rated 1 out of 5 stars

Avoid. Misleads you into advertising as free but any usable exports require you to sign up for an annual subscription. Not monthly; annual. Having to fork out over 100 quid for what is a very basic fl... See more

Rated 1 out of 5 stars

Greedy exploitative company. Did a free trial, finished an assignment, and then was forced to pay over $150 dollars of money I don't have just to view it so I could export and submit it.

Company details

  1. Cloud Computing Service

Written by the company

SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

190 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Most comprehensive and user friendly software for business

I am not really a heavy user of smartdraw. I am currently engaged in illumination projects and utilize smartdraw in drawing floor plans and electrical diagrams, as well as for scheduling.

I have been around for quite a long time though, I am currently in my 70's, and I believe that smartdraw is the most comprehensive and friendly software for business applications that I have ever used throughout my career in business and engineering. The tools cover a very broad range of topics, from strategic planning, quality, lean, project management, and of course engineering and general management.

I enjoy looking at the tutorials and find them concise and very useful.

Congratulations, keep on improving smartdraw!

8 February 2018
Unprompted review
Rated 5 out of 5 stars

SmartDraw 2017 - a sleeping giant

I am into my second year of subscription to SD and could not be happier. The annual renewal cost is a fraction of what this software is worth to me with its ease of use and diversity that includes schematic layouts, scale drawings, project management with GANTT charts, templates in many fields - incredible value. Very easy to use with great resources and support, can't recommend highly enough. I have pensioned off three discrete software packages I was using (each of which were significantly higher cost than SD when they were purchased three years ago) as SD 2017 has made them all redundant. You won't be disappointed.

6 February 2018
Unprompted review
Rated 4 out of 5 stars

I really enjoy working in SmartDraw.

I really enjoy working in SmartDraw. I first started using it over a weekend bc I had an emergency project due. I spent the whole weekend using it, and was very productive. SmartDraw is perfect for people who have to explain things. I use SmartDraw for workflow and business processes. I would have given it 5 stars, but I found that most of the training videos seem to be better at selling/hyping SmartDraw, rather than providing educational help. But the app itself is pretty cool and easy to learn. The stuff that I've produced in SmartDraw has truly wow'd my exec team.

5 February 2018
Unprompted review
Rated 5 out of 5 stars

Renewed again and glad of it!

Have been using SmartDraw for about ten years now. The program is very flexible, powerful, and relatively inexpensive for what it provides. Customer service is fantastic, whether to help in updating/upgrading or addresses those bugs that inevitably creep in now and then. Not like some big companies we could all name...

27 December 2017
Unprompted review
Rated 5 out of 5 stars

A perspective by a Non-Architect

Honestly I am not an Architect or Draughtsperson but one who has been involved in many hospitality projects around the world. Retired now, I have decided to open a string of Laundromats and need to do a few layout (floor plans, elevations etc). I searched the internet and tried a couple of software's' on a TRIAL basis to see if the software was easy to use before buying. SmartDraw I found to be easy. It's logical and has so many templates, symbols, icons Import/Export facilitators to allow me to navigate and add/delete where I make mistakes. I would recommend it to everyone. It is a clever software.. sorry Smart software! Their support team also is very helpful.

18 December 2017
Unprompted review
Rated 4 out of 5 stars

Great program worth the price

Great program worth the subscription price. I experience crashing if I have the program open for more than a few hours, which is easy to do when working on a big project. The floorplans could be a made a little easier and I would appreciate more options for the textures and furniture choices.

6 December 2017
Unprompted review
Rated 5 out of 5 stars

SmartDraw is a great charting software …

SmartDraw is a great charting software package. It is so flexible and useful in the applications in which I have use it. Even the customer service contacts I have made have been very professional and effective. I have found the software easy to use and broad enough to include many kinds of drawings I use.

5 December 2017
Unprompted review
Rated 5 out of 5 stars

"Old dogs learn new tricks"

I am retired and do consulting work in Facility Management. I don’t know and never wanted to know how to use CAD software. But now I need to make professional sketches and small drawings as part of my work. I find SDS to do exactly want I need. It is intuitive and easy to use. I have been a customer of SDS for over 7 years.

30 November 2017
Unprompted review
Rated 5 out of 5 stars

excellent product, easy to use

I have used this product to create electric schematics for test boxes on aircraft equipment.
design flow faultfinding diagrams for techs to be more effective in diagnosing faults.
and even a plan view to submit to council so i could build a 3 bay garage

so what can i say, excellent product, easy to use, lost of preformed templates that will also give you better ideas

this program is affordable, recommend it for all types of users
math, science, media, presentations, planning, ill stop now as i could go on and on.

21 November 2017
Unprompted review
Rated 4 out of 5 stars

We are just starting to use Smart Draw …

We are just starting to use Smart Draw for preparing archaeological site maps, so we will see how that will work when compared with other CAD programs that we have used in the past. So far Smart Draw seems to do the trick, it is seamless and works better with our machines :).

14 November 2017
Unprompted review

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