Slumberdown Reviews 1,195

Competitively priced, lightweight summer duvet.
The material isn't the most attractive - and rather shiny, but apart from that it was very comfortable.
Coverless duvets save us money on annual dry cleaning and are lightweight and comfortable. They're great for guests too.

Arrived promptly price extremely good. Had same product for many years only positive things to say about it.

Love the good value for money.

Nice pillows, delivery good too

Arrived promptly, product was exactly as described. Bed is well made and good quality, most importantly Beullah loves it.

Still not received and customer service is terrible never again. Awaiting refund for over a week but no one gets back to you. The number u ring is dead line.

Fast promt delivery. Excellent quality.

You cannot contact a person if you have a query.

Only AI chatbox

Bought pillows from the wonderful wool range expecting them to be free from flame retardants as that is how they were advertised (chemical free). But turns out they were not.

After 10 dayswaiting, I never received the Duvets. When I chased it with Slumberdown I found out the courier (Yodel) had not attempted to deliver them, but returned them to Slumberdown instead. Neither company thought to notify me. I’m now having to chase a refund with no resolution in sight.

Ordered on a friday, was dispatched for delivery saturday 14.00hrs by Yodel. Unfortunately Yodel driver said he had a problem and couldn't deliver, it actually arrived on tuesday. Great service by the company, poor from yodel. Also lovely duvet xx

I purchased 'Wonderful Wool' lightweight double duvet and two pillows via their Ebay listing. Great value, and a better deal than a their main website. The duvet is sumptuous - not flat like a blanket (unlike my expensive purchase from the Woolroom). Comfy firm-ish pillows. Warm.. I'm using it in March-April, in my old brick terrace house, and I reckon it's the ideal weight even into winter. Delivered within a few days.

we have so very few British manufacturers left, but I always try to buy from them rather than those that have out sourced their production to China. I bought their all weather 2 in 1 duvet, the only downside is there are not enough poppers to keep both duvets in place, so be prepared to spend the night sewing extra poppers😂, but a small price to pay for quality British made product

Still waiting for a response

Brilliant cosy

I ordered a single light weight woollen duvet. The ordering process was simple and the duvet arrived very quickly. It is good quality and I’m relieved to report that it is indeed light weight. It’s too thin for this time of year (March) so I’m looking forward to using it when the weather warms up.

Good price, good quality and quick delivery

Avoid this company. Slumberdown sent me the wrong item and then completely failed to deal with it. It has now been 2 weeks and despite sending 4 emails and completing their online contact forms, I still have no response and no resolution.

Sending the wrong item is one thing — mistakes happen. But ignoring a customer for two weeks when it is your error is frankly disgraceful. Their customer service is either non-existent or they simply do not care once they have your money.

I have wasted far too much time chasing this and have been met with silence. Based on my experience, I would strongly advise others to shop elsewhere unless you are happy to risk being left on your own if something goes wrong.