Sliding Wardrobe World™ Reviews 273

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and value. Many people also commend the efficient and helpful service, from initial inquiries to delivery. The staff receives frequent mentions for their professionalism and supportive approach, making the overall experience smooth and pleasant for consumers. However, some customers also noted issues with product quality, specifically mentioning trapped fibers or damaged items upon arrival. A few other people also felt that the delivery service could be inconsistent, with some experiencing poor communication or deliveries outside of the scheduled time. There was also a specific instance where a customer received custom-ordered doors that did not fit the provided measurements.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, appearance, and the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the excellent communication... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the great quality, exceptional... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and helpful service, noting... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic product. Arrived pm and all fitted by the next day. We are really pleased with the results and the quality of the units was very good. The runners and fittings particularly a... See more

Company replied

Rated 5 out of 5 stars

Just ordered and fitted a set of mirrored wardrobes from Sliding Wardrobe World. The wardrobe set was for an 1800mm opening and came complete with rails and 2 x 915mm doors. All goods were well... See more

Rated 5 out of 5 stars

Experienced DIY'r but this is the first time I've ever built a mirrored sliding wardrobe. Did loads of research online at various sights and for me Sliding Wardrobe World had the best sight, easy guid... See more

Rated 5 out of 5 stars

The communication from the start was excellent . Even had a query when ordering sent email and got answered pretty quickly and it resolved any issues i had ordering at the time . The response email to... See more


Company details

  1. Bedroom Furniture Store

Written by the company

Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service & Follow Up

I ordered two doors and an internal hanging unit, on arrival it was noted by the driver and my self that the box was damp at one end for the internal hanging unit. On opening the box you could see that the chipboard for the unit was wet. Contacted the company and spoke with Amanda who could not have been more helpful, we decided to see if they would dry out over the weekend with them been inside, unfortunately they did not. I got back to Amanda and a was informed that a replacement internal hanging unit would be dispatched via DHL, great service and a very happy customer.

13 March 2025
Unprompted review
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thanks for the nice review Joe, even though it was not perfect first time. Delivery of such a large delicate product is not easy, and cant be done properly by many companies. If you need more help, please get in touch.

Rated 3 out of 5 stars

Product Great Customer Service and Delivery Shocking

Good Product and now installed looks as advised. However the delivery experience and customer service was shocking. Never had such an unhelpful delivery driver who wasnt prepared to put into the room required without pressure. Then just left when doors blocking landings and bedroom and couldnt care a less. Also advised timings of delivery which were 45 minutes out and no update provided. Really very poor

4 March 2025
Unprompted review
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Dear Anna, I am so sorry to hear this. We will investigate and find out why this happened. It is not normal or acceptable. FYI we use a 3rd party for deliveries ie not our team. In the meantime, while we investigate, we will refund your delivery fee. Again, appologies. Sincerely, The Team at SWW.

Rated 5 out of 5 stars

Sliding wardrobe doors

Great product. Helpful telephone advice. Obliging delivery men.

10 December 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank you for the nice review June. Please get in touch if you need anything more.

Rated 5 out of 5 stars

Excellent

Excellent
We had to cut it down because we reduced it from a 3 door to 2 door but the drawers are good quality, soft close ones and the shelves are solidly made
The racks are good quality too

6 November 2024
Rated 5 out of 5 stars

Amazing Customer Services

Great product with amazing customer services! Special thank you to Amanda and Jonathan for guiding, advising and sorting out my order. Well done! Highly recommended!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

We ordered these wardrobe doors & the…

We ordered these wardrobe doors & the delivery date was later than expected so spoke to a very nice lady that organised a quicker delivery for us.
We are thrilled with the doors, they look so much more expensive than they were & have given our bedroom the "hotel" look.
Our joiner said they were easy to install as well so an added bonus.
Thank you 😊

8 December 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank you for the kind review. If you need more help please contact the team.

Rated 5 out of 5 stars

Great product, fantastic customer service

Ordered March 2015 and doors were received on time and were as good as expected with great customer service. After nearly 10 years the doors are still functioning correctly and looking good. However a small part on one of the self closing mechanism broke and more in hope than expectation I contacted Marie to see if any spare parts were still available. Despite the supplier of the mechanism being no longer in business they managed to track down the part needed and supply it free of charge. Fantastic service so many thanks to Marie and Alicja for all their help.

16 December 2024
Unprompted review
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Love this review thank you. It's a nice feeling for the team to be able to help a returning customer.

Rated 5 out of 5 stars

Delivery was excellent

Delivery was excellent. Everything fitted precisely. One small problem that was resolved immediately.
I have already recommended this company to neighbour.

8 December 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank you so much for the review and recommendation. If you or your neighbour need any help, please get in touch.

Rated 5 out of 5 stars

Outstanding, high quality wardrobe doors.

With todays comparison the value of the wardrobe doors are great value and affordable. Ordering was straight forward with no problem. Up to date information given from ordering to has and when they would be delivered. Arrived on time . Excellent condition . Very pleased with our purchase, cannot recommend enough.

18 November 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank you for the kind review. If you need more help, please get in touch with the team.

Rated 2 out of 5 stars

good delivery unfortunately door frame…

good delivery unfortunately door frame looks like from 80/90 20th century avoid if yo like to get contemporary

17 November 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Sorry to hear this disappointment. It is the 'Classic' previously Stanley system, so has been around for a long time and will last you well. We do have slimmer, more minimalist frames for next time if that's what you prefer, although the 'Crittall Style' black steel look is very popular at the moment.

Rated 5 out of 5 stars

Good product as described packaged…

Good product as described well packaged no damage friendly helpful delivery. Looks exactly as per pics on internet once up would recommend

11 November 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank you for your kind review. If you need any further support, please contact the team.

Rated 5 out of 5 stars

Best ever service you could ask for…

Best ever service you could ask for everything came on time ,Service was excellent no problem with the service you provided will be using you again thank you

3 November 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Please you are happy Tony, and thank you for such a kind review.

Rated 5 out of 5 stars

Great service. Nice design. Prompt delivery

I ordered 2 set of wardrobe sliding doors. Choice was varied and prices were reasonable.
Delivery exceeded expectations as was earlier than expected.
Still to be fitted (within the next 3 weeks) but afterchecking, they looked in good nick. Once fitted will add a further review. But si far, very happy with the purchase.

29 October 2024
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thanks for the nice review Ant. Hope the fit goes well. If you need help please call customers services. They are there for post sales as much as pre sales support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look