Fitting slight challenge as floor fitting to not level and wall not vertical. Instructions should give some indication on how to sort this out such as wedges and type of filler. Rollers do not sit ver... See more
Company replied
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Fitting slight challenge as floor fitting to not level and wall not vertical. Instructions should give some indication on how to sort this out such as wedges and type of filler. Rollers do not sit ver... See more
Company replied
Great customer service. They were really helpful when we had questions about assembly and installation. Everything seems of good quality. And amazingly when something got broken (likely our fault) fou... See more
Ordered three new replacement doors for our bedroom wardrobe and chose a light oak shaker style to match our other furniture. The doors arrived within the timescale set and were fitted this week. Our... See more
Company replied
This was our third order of wardrobe doors and was by far the most complicated. Six doors, various sizes and two colours, to front large double wardrobe with 'Narnia' door in the middle. After variou... See more
Made to measure Sliding Wardrobe Doors and Wardrobe interiors for DIY installation.
UNIT 1, TELFORD COURT, TELFORD DRIVE, NG24 2DX, NEWARK, United Kingdom
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lovely sliding doors for my new wardrobe along with friendly, helpful, customer service
Excellent product of very good quality. The instructions could be clearer but faultless in every other way. Good communication throughout the process
I cannot recommend Slide Wardrobes Direct enough. Not only huge choice of styles at reasonable prices, good quality furniture but also amazing Customer Service. Very nice , supportive, understanding people and great communication.
Had 4 sets of wardrobe doors from slide with no issues. Manufactured to a high standard, spot on sizing, on time delivery. Top product
Excellent quality, great service with delivery spot on time as promised.
Excellent quality British product. Fit and function really good from dimensions that I supplied.
Was kept well informed of production / despatch date. Packaging and actual delivery was really good too.
Would not hesitate to recommend this company / product.
Do not trust the main marketing text on the Slide Wardrobes Direct website. When I placed my order for a 4-door made-to-measure kit, their homepage explicitly promised that every DIY kit "comes complete with bespoke-sized doors, matching tracks, liners, and soft closures." However, it arrived without a single soft-close mechanism.
When I complained, the owner completely deflected, pointing to hidden fine print in the FAQs and an ambiguous checkbox in the design tool to justify leaving them out. When challenged under the Consumer Rights Act 2015 regarding goods matching their primary description, she simply ignored my emails for 11 days.
PROOF OF DECEPTIVE PRACTICE: In her response below, owner claims they do not mislead customers. However, immediately after I raised my legal complaint, they quietly and retrospectively edited their homepage to add the words "(if selected)" right after "soft closures."I have uploaded the before-and-after screenshots online (see links below) proving they changed their contract terms only after being caught out. They corrected their legal vulnerability to protect themselves from future scrutiny, yet they stubbornly refuse to fulfil the parts promised to existing customers who bought under the original text.
Terrible transparency, evasive corporate behaviour, and zero accountability from top management.
I have evidence screenshots but there don't seems to be any options here to attach it.

Reply from Slide Wardrobes Direct
Third time I've bought products from this company. Excellent service everytime, quality wardrobe doors and very easy to fit
ordered some mirror doors using the online guide, then phoned the company and checked. Excellent service from friendly people. I had to mess around with delivery dates (my fault) but goods were delivered efficiently. Great quality. Used the doors, and cannot be more pleased
Could not be happier. We have a fantastic sliding wardrobe that we could choose the style and install for excellent value
Very happy with the doors. The delivery was handled and arranged well, the final product looks exactly as it did on the website.
Not difficult to install, managed to install it myself.
Really good quality and a good price, had to email a query before ordering and they got back to me the same day, very helpful, company delivered the doors so safely delivered, will definitely use them again also would definitely recommend
Great Service and great product. fitted like a glove.. Delivery guy was a great guy too.
What an amazing service. It’s so refreshing to find a company that truly values its customers and takes genuine pride in its products. From the moment of ordering through to delivery and fitting, the entire process was smooth, efficient, and completely stress-free.
The product itself is outstanding—high quality and exactly what I ordered. It was well packaged and delivered promptly. I couldn’t be happier with the result.
10 out of 10. You thoroughly deserve your success, and I’ll have no hesitation in ordering my next set of wardrobes from you. A genuine pleasure to have found such a friendly, efficient company.
Catherine Frift
Really easy to deal with great customer service would highly recommend this company. Nothing was too much trouble. Great to work with a local company.
The wife found them on the internet. We were looking because we needed someone who made custom size sliding wardrobes.
We found the site gave us a good choice of colour and finishes and was really easy to navigate.
Once the order was placed it was delivered really quickly considering it was made to measure.
It arrived really well packed.
The driver was really helpful offering advice on fitting.
Nothing wrong with the whole experience, can’t recommend enough.
Excellent service, excellent product. Easy to use online system to select and order sliding doors. Excellent post-sale and delivery instructions. Arrived well packed, protected and in perfect condition. Sliding doors and frames are top quality, beautiful and smooth sliding mechanism. Very pleased with the sliding doors, they transformed our bedroom.
Really easy to organise and order our doors.
Fabulous service from beginning to end
Doors are of a very high quality.
Very much recommended
Thanks
Good communication, Fast delivery great product.
Great customer service. They were really helpful when we had to find some spares for our sliding doors originally purchased from them directly over 7 years ago, fantastic service!! Thank you for you help…again!!
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