Skyline Direct Reviews 

3,207
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Been trying to get in contact with them for a week now they don’t answer the phone or return emails, have they stopped operating

Rated 5 out of 5 stars

I've been a skyline customer for several years now. Affordable repayment plans, good communication between them and myself, fast reply and direct help advice and contact from my agents. I've had 3 one... See more

Rated 5 out of 5 stars

I have known Donna for many many a years now wht company domna is with so am I lol 😆 now donna has been with u guys nearly 3years and again I have never been let down from Donna or company, Donna goe... See more

Rated 5 out of 5 stars

I applied for a loan during the week and Mari helped me with the application process and assisted in letting me know what information was needed . I signed and the money was in my account straight awa... See more

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Skyline Direct: A trusted lender in Northern Ireland and Central Scotland for over 60 years. We offer personal loans that can be paid back through your bank account by debit card or have one of our local reliable agents call at your home for your payment. You can get in touch by going to www.skylinedirect.com or you can call us on 0800 470 3205


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,207)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and helpful

My agent Marie was so helpful and understanding. The process was so fast. She helped me through the application. Thank you so much. No hassle no mess.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

Cheryl was an absolute delight she dealt with application very quickly and kindly helped me throughout the process,
Very satisfied customer

27 April 2023
Unprompted review
Rated 4 out of 5 stars

IT issue

Updates review company contacted me and resolved the issue citing a legacy IT issue. They have since sent a letter of apology and removed the search from my Credit file

17 April 2023
Rated 2 out of 5 stars

After being a loyal customer i was declined because

Have been a loyal customer for a few years now and recently applied for a new loan but was declined due to my credit history while moving house due to some direct debits not coming out and bouncing for unknown reasons, although having these issues resolved and payment plans made for the missed / late payments I was still declined, a couple of weeks later I was sent a text message from skyline direct calling me a valued and loyal customer so I contacted my agent and she advised me to make sure I had pictures, screenshots of all my payments and payment plans and to apply again, I made sure i did and applied again but due to my credit report not having being updated with the same information I had sent them with my application form ie screenshot of payment from my bank for individual companies, I was declined again, if it wasn't for my agent doing all she could to help I would give one star, made to feel like you are a valued customer until there's a bump in the road with your credit reports :(

22 February 2023
Unprompted review
Rated 5 out of 5 stars

The agent that helped with this was…

The agent that helped with this was Claire, she was amazing in helping me through the process, speaking of the process it did not take long to get through and had the money in my bank account very quickly.
When thinking of somewhere to take a loan I would highly recommend here no hassle no mess just enter your details get everything sorted and straight into your account and any questions or queries the agents are happy to help and are very friendly again Claire made the process go as smooth as possible for me and answered any silly questions I had.
So very happy with the experience and will use again!!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Prompt reliable loan company

I applied for a loan during the week and Mari helped me with the application process and assisted in letting me know what information was needed . I signed and the money was in my account straight away the next morning . All in all a great and quick process so would definitely recommend Mari . Skyline who went above and beyond .

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Gail

Gail, is great. Very communicative and quick replies. Really easy process.

10 February 2023
Unprompted review

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