SK:N Reviews 

9,796
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 785 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently report that the staff is warm, caring, and professional, making visits feel welcoming and relaxed. People appreciate the knowledgeable advice given, noting that treatments provide remarkable and transforming results, such as skin improvement. However, some people mentioned significant dissatisfaction regarding scheduling, as waiting times before appointments were frequently noted, sometimes lasting up to an hour. Conversely, a small portion of people felt that during one specific service, the care felt poor, citing issues like not being fully informed about treatment options or receiving inadequate service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are always really friendly,... See more

Service

Users describe positive interactions with service, highlighting that staff members are knowledgeable,... See more

User experience

Reviewers highlight positive aspects of user experience, frequently mentioning that they feel safe and... See more

Customer service

People report positive experiences with customer service, noting that staff are helpful and welcoming.... See more

Product

Consumers find product offerings and skincare items to be of great satisfaction. Reviewers note that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot rate Skn Clinic Clapham enough- Jodat has been amazing and completely overhauled my skin! I’ve gone from never leaving the house without makeup to being able to go to work completely fresh f... See more

Company replied

Rated 5 out of 5 stars

I have been going to SKN Harley street for tattoo removal I’ve seen Rowena 6 times and the progress of my tattoo removal is amazing it’s so close to being gone. Rowena has been so friendly alway nice... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend skin Jubilee Street Brighton enough I had an appointment with Dr. Hosur who was absolutely amazing he is incredibly knowledgeable friendly and walked me through the entire procedure... See more

Company replied

Rated 5 out of 5 stars

I was very happy with my laser hair removal treatment today. Katrina looked after me really well. Throughout the process she explained what she was doing and gave me opportunities to take breaks if I... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Cosmetics Store
  3. Private Hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(9,796)

805 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joanne gets rid of any laser fears

After years thinking about laser for years I am glad I never went earlier because I wouldn't have seen Joanne! She immediately made me feel comfortable and talked me through the changes I could expect to see when and where. My skin and avoiding damage is always top priority and midway through treatment it was adjusted to suit my fair skin in combination with the summer sun - something I would never think to ask about. I would recommend anyone coming here for laser - and I plan to book in for more - Joanne is so easy to get along with and accommodating.

25 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Great experience microneedling with Jo :)

Had several microneedling appointments with Jo! Fantastic experience overall. Not only did I see results in my acne scarring, I really felt like Jo provided such a personal and caring experience. She asked lots of questions about why I wanted the treatment done and even though I hadn't booked the scarring-specific treatment (was too expensive) she worked really hard to focus the treatment around helping my scars as much as possible. Always really friendly and positive - really recommend! This part I would definitely rate 5 stars!

Only side note I would say is some communication on the company's side (not Jo - she was great!) was sometimes difficult. Things like prices not really fully aligning with what appeared to be advertised and for one of my consultations I also was charged a different price than I expected based on how things were represented when I booked. Would recommend some clearing up of the website / comms in general here to not leave customers feeling dissatisfied.

24 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by Jo and the team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We will also ensure to pass on your feedback about the pricing. We look forward to your next visit!

Rated 5 out of 5 stars

Went for a annual Moles check

Went for a annual Moles check. Staff very professional, helpful & informative.Very happy with my consultation.

24 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

This is the first time I have been to…

This is the first time I have been to a, private clinic and was so impressed with the level of service, expertise and professionalism. Would not hesitate to see the team again if needed. Thank you so much for the care you gave me.

24 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Seen Dr Tracey today

Seen Dr Tracey today, very pleasent, went through everything perfectly. Would highly reccomend seeing her for any skin concerns.

24 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

I had a really nice experience

I had a really nice experience. The lady who looked after me was amazing. I am gutted she is leaving Skin but I am sure she will be successful in her next chapter of life.

6 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Thank you!

I have just finished a course of roaccutane with SKN and dealt with Julia and Hannah, they were both so helpful and I couldn’t recommend them enough. I had monthly blood tests with Hannah and from someone who hates needles, she was great!! Would come back in a heartbeat.

16 May 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Latara has been really great with me

Latara has been really great with me. She has made me feel comfortable and restored hope in my laser hair removal journey. 2/8 great sessions done. Looking forward to the next 6. x

20 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by our team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

Absolutely amazing team and service

Absolutely amazing team and service. Dr Odeke, Simran and Paige were professional and kind when I was feeling vulnerable about my skin issue and even got me in for treatment the same afternoon as my consultation when they knew I had travelled from another city and really wanted a solution as soon as possible. I have been happy with the results so far. Will post an update in a few weeks!

18 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Examination and treatment booked

Examination and treatment booked, all very clear and working around my needs, thank you

18 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Rated 5 out of 5 stars

Professional great results

Really calming environment, deal well with anxiety around needles, fantastic results.

20 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re grateful for your feedback and so happy you had a 5-star experience with us!

Rated 5 out of 5 stars

wonderful Hydrafacial

I had a wonderful Hydrafacial this morning and my skin is glowing
The team are so professional and knowledgeable Olivia was lovely

20 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Quick and painless!

Quick and easy; very friendly staff. I felt comfortable throughout and the follow up appointment was quick and efficient. Dr. Torkan was excellent, I would highly recommend the service. It is expensive though!

10 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

I would really recommend for laser…

I would really recommend for laser tattoo removal - excellent service and made me feel really comfortable. Thank you!

19 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Bikini laser hair removal

I get bikini laser hair removal by Oprah. I love going to my appointments! She is very professional and makes you feel comfortable.

I still have not finished all my sessions and I barely have any hair.

So happy with the results so far

18 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Jodat is honest

Jodat is honest, direct and kind. She made me feel very comfortable. I'd recommend!!!

18 June 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

I visited Skn yesterday in Liverpool

I visited Skn yesterday in Liverpool. I had the best experience. The location, the services and the team are all great.
I was there to meet their medical Dr Parveen and that was the icing on the cake.

17 June 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 3 out of 5 stars

Wait times before treatment are long

Chelsie, from the Middlesbrough branch, has been covering at the Newcastle branch and has been excellent. She clearly works very hard to keep the Newcastle clinic organised. I also had my treatment with her and found her to be very friendly, professional, and approachable.

My only concern with the Newcastle branch is the waiting time before appointments. On both occasions I attended, I experienced significant delays. The first time I waited almost an hour before being called in, and the second visit involved a wait of around 45 minutes. While I understand that appointments can occasionally overrun, this appears to be a recurring issue rather than an isolated incident, which can be quite frustrating. The branch seems quite chaotic with a small waiting area.

Unfortunately, the delay during my second appointment also resulted in me receiving a parking fine due to the additional time spent at the clinic.

Aside from the waiting times, the staff are friendly and welcoming, and Chelsie in particular provides an excellent service and delivers treatments professionally.

2 May 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for taking the time to leave your review.

While we are thrilled to hear that you have had such a positive experience and felt taken care of by Chelsie, we are disappointed to learn about the delays you faced in clinic.

If you would like to discuss any of your concerns further with a member of our team, we would invite you to contact us on 0333 014 1666.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look