We had a very positive first experience buying from Skates, I was impressed with the quality of the scooter, which was also very well priced, all arrived well packaged and on time and my 8yr old son (... See more
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Company details
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Established in 2004, Skates.co.uk has grown from the back of a bedroom to a big warehouse and staff team family run business, that focuses on supplying products at the best prices, with next day delivery and easy returns.
Contact info
Unit 1, Greatbridge Business Park, Budds Lane, SO51 0HA, Romsey, United Kingdom
- +44 (0)1794 830005
- sales@skates.co.uk
- www.skates.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent communication and speed of…
Excellent communication and speed of delivery the team weee great at answering our calls and offering sound advice
Very easy website to order…
Very easy website to order from,dispatched very quickly and arrived earlier than expected,very happy thankyou !
Brilliant product i highly recommend 👌
Brilliant product i highly recommend 👌
Great shop to deal with very smooth…
Great shop to deal with very smooth delivery
Really fast delivery and in perfect…
Really fast delivery and in perfect condition.
Every thing went smoothly from ordering…
Every thing went smoothly from ordering to receiving on time . Thank you Skates UK
All perfect
Delivery is really fast it took only 3 days
It was packaged really well I struggled to open it🤣
I ordered my deck from skatepro because it was out of stock on this website I’ve been waiting about 3 weeks for it an it’s got delayed and still haven’t got it. This is a really good website
Structural failure and refusal to honour Consumer Rights Act
Update 27/04/26: Still no response from the company. They are replying to 5-star reviews but ignoring a structural safety failure. Bank complaint is ongoing."
I purchased a £109 stunt scooter from Skates.co.uk in September 2025. Less than 7 months later, the chromoly handlebars—specifically marketed for their strength—suffered a dangerous structural snap during a landing.
Despite this being a clear issue of durability and "fitness for purpose" under the Consumer Rights Act 2015, customer service (Alex) has repeatedly refused any remedy. They are attempting to hide behind a 90-day "supplier warranty," which does not supersede UK statutory law.
Incredibly, the company’s justification for denying the claim was that the bars broke because they were "pulled back on landing." As this is a stunt scooter, it is specifically designed for landings. Claiming a product failed because it was used for its intended purpose is an admission that the product is not fit for purpose.
This is a significant safety concern, and the dismissive attitude toward consumer law is unacceptable. I have now been forced to initiate a chargeback via my bank and will be reporting the structural failure to Trading Standards. Parents beware: if your child’s scooter fails safely within a year, do not expect this company to stand by their product.
Bad delivery experience
My son asked for a new scooter for his birthday, so I ordered and PAID for next day delivery. It did not arrive on the date that they advised when ordering, very disappointing service.
Plenty of quality products at great prices
Plenty of quality products to choose from at great prices. Easy to order online and kept in the loop right from buying to delivery. Fantastic service
Good buying experience
Good buying experience, 5yo v happy with first roller boots
They are great!
They are great! The ease of ordering & delivery was fantastic. The skates are so comfy & I love the bright colours.
Really great product :-)
Delighted with service
Purchased scooter in sale for grandson’s birthday. He is thrilled to bit with it. Received very quickly and wrapped very securely. Would recommend.
Great products at great prices with…
Great products at great prices with quick delivery
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