So far, my journey with Singulart has been excellent. It was exciting to receive an email congratulating me on my first Singulart sale, and my first in Europe. I watched your packaging video. It... See more
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Review summary
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The biggest challenge was the delay in communication from singulart. The process is very smooth once you know what to do! I was frantically sending messages to any singulart contact I could think of t... See more
Company replied
The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is... See more
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Great site, very good support during the process. Point of attention: price and time for the frame long and expensive (vs the profesional market in each contry). Reconsider this part because might aff... See more
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Company details
Written by the company
Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover
Contact info
25 Rue du Petit Musc, 75004, Paris, France
- + 33 1 76 44 06 42
- customer-care@singulart.com
- www.singulart.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was misled into purchasing this service.
Extremely disappointing!
I feel that I was misled into purchasing this service.
During the sales process, I was given a very different impression of the level of support, opportunities, and professional guidance that I would receive. Those representations played a significant role in my decision to sign up and invest a substantial amount of money.
Once I had signed the contract and made my payment, the experience changed dramatically. Communication became difficult, emails often went unanswered, and the level of engagement I had been led to expect simply did not materialize.
What is most frustrating is that when I later sought to cancel, the explanations and positions presented to me were very different from the expectations that had been created before I became a client.
As an artist, I feel that I made this investment based on promises and expectations that were not fulfilled. I regret my decision and would strongly encourage other artists to carefully document everything discussed before signing, read the contract thoroughly, and seek independent reviews before committing their money.
7 June 2026
Unprompted review
Reply from Singulart
Dear Giulia,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet the expectations. This is not the impression we aim to create, especially regarding communication, guidance, and the level of support artists receive after joining our platform.
We take your comments seriously and would appreciate the opportunity to better understand your case in detail. Our team will review your account and the communication history.
We are continuously working to improve response times and ensure that all artists receive timely and consistent support throughout their collaboration with us.
If you are open to it, please contact us directly at artistliaison@singulart.com, so we can look into your situation more specifically and try to address your concerns constructively.
We value all feedback from our artists, as it helps us improve our processes and services.
Kind regards,
Singulart
Affordable
I like buying from Singulart because of the service and the selection. I can find affordable artworks from real artists.
28 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your kind feedback, Eliza!
We are delighted to hear that you appreciate both our service and the selection of artworks, and that you are able to discover affordable pieces from talented artists.
Thank you for your trust!
The Singulart Team
Perfect
My painting is perfect and the support was great. I had a lot of questions and they were able to answer all of them.
1 June 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, Tony!
We are delighted to hear that your painting met your expectations and that our support team was able to answer all your questions.
Thank you for your trust!
The Singulart Team
It is much easier to find art on…
It is much easier to find art on Singulart than on other platforms.
14 May 2026
Unprompted review
Reply from Singulart
Thank you, Kombel!
I'm happy with everything
I'm happy with everything. The entire Singulart team works professionally and quickly. Thank you.
5 June 2026
Unprompted review
Reply from Singulart
Thank you very much for your kind feedback, Da Heaven!
We are delighted to hear that you are happy with your experience and that you find our team professional and efficient.
Your trust means a lot to us.
The Singulart Team
The shipping process went fairly smooth and I love my first sale! Thank you!
The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is coming. I feel like I'm in limbo waiting for the acknowledgment to process. I have to spend unnecessary time constantly look at the website to see if it has processed.
Thank you Singulart for being here for me as an artist. Your website is wonderful! It's easy to use/navigate and obviously creates sales I would never have reached with out your promotion!
3 June 2026
Unprompted review
Reply from Singulart
Hi lindazartist,
Thank you so much for your kind words and for sharing your first sale experience with us! We're thrilled it went smoothly and that our platform has helped you reach new collectors. Your feedback about communication during the shipping process is really valuable , we'll make sure to pass it along to our team. Congratulations on your first sale!
nice communications and excellent…
nice communications and excellent shipping handling
1 June 2026
Unprompted review
Reply from Singulart
Hi Barbara,
Thank you for the kind words! Great communication and careful shipping are things we truly care about, so this means a lot to us!
Good communication with staff
Good, fast, friendly communication with staff to resolve questions.
28 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, Rosemary!
We are glad to hear that communication with our team was fast, friendly, and helpful in resolving your questions.
Thank you for your trust!
The Singulart Team
The Importance of Support in the Beginningg time
For a long time, I felt somewhat overlooked as a new artist on the platform. However, after I considered cancelling my subscription, I finally received support and attention from the team — and that support eventually led to a sale, which I truly appreciate.
The reason I’m giving 4 instead of 5 stars is because I believe this kind of guidance and visibility should be offered to new sellers from the very beginning. Starting out as an artist is never easy, and being included in a collection early on can provide an important boost in confidence and exposure.
That said, I’m grateful for the support I ultimately received, and I appreciate the positive experience that followed.
27 May 2026
Unprompted review
Reply from Singulart
Dear Zuzana,
Thank you so much for your sincere review — and congratulations on your sale! That is a wonderful milestone and we are truly happy for you.
You are absolutely right, and your words are a real motivation for us to do better. Every artist deserves guidance and visibility from day one, and we hear you. This is precisely why we have been restructuring our model and expanding both our Tech and Artist Support teams — so that every artists receive the attention, tools, and exposure they need.
We are committed to making sure this becomes the standard experience for every artist joining Singulart.
Thank you for staying with us and for giving us the chance to improve. We look forward to supporting your artistic journey every step of the way.
The Singulart Team
Great Communication and Professional Service
Everything was handled very professionally and efficiently. Communication was smooth, and the support team was always available and quick to respond to any questions. The entire process, from logistics to coordination, felt well-organised and supportive. Thank you for the excellent service and for making the experience comfortable and stress-free for artists. I truly appreciate the care and attention from the Singulart team.
27 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your thoughtful feedback, Vita,
We are delighted to hear that you experienced a professional and efficient process, with smooth communication and responsive support throughout. It is also wonderful to know that the logistics and coordination felt well-organised and reassuring for you as an artist.
Your appreciation means a great deal to us. Thank you for your trust!
The Singulart Team
My first shipping experience was quite…
My first shipping experience was quite stressful because I was afraid of missing deadlines and letting the team down. Part of the stress came from the fact that the initial sale email and instructions unexpectedly went to my spam folder, so I lost a couple of days at the beginning of the process.
There were also a few moments when the shipping company asked me to change the wording in the documents, and because this happened during weekends or while my consultant was changing, I worried about losing more time.
At the same time, the experience helped me better understand the whole process. Now I feel much more confident and believe future shipments will be far less stressful for me.
26 April 2026
Unprompted review
Reply from Singulart
Dear Ekaterina,
Thank you so much for sharing your experience so openly — we truly appreciate it.
We are sorry to hear that your first shipment felt stressful. Thank you for your collaboration - you handled it wonderfully!
Your feedback is really valuable to us and we will take note of these pain points to improve our onboarding and communication process.
We are so glad to hear that the experience ultimately gave you confidence, and we have no doubt that your next shipments will be much smoother. We are always here for you every step of the way!
Kind regards from Paris,
The Singulart Team
Milestone
Every sale is a milestone for an artist—not so much for the financial reward, which is undoubtedly helpful, but for a deeper purpose: to leave a lasting trace along the journey of this impermanent life.
Thank you, SINGULART!
21 May 2026
Unprompted review
Reply from Singulart
Dear Marco,
Thank you for your review and for these moving words.
At Singulart, we believe art is so much more than a transaction. We want to truly support our artists. Every work that finds a new home carries a piece of the artist’s journey with it, and it is a true privilege to be part of that story.
Thank you for sharing your art with the world. We look forward to many more milestones together!
Kind regards from Paris,
The Singulart Team
Very responsive to emails and doing a…
Very responsive to emails and doing a kick ass job.
21 May 2026
Unprompted review
Reply from Singulart
Thank you very much for your feedback, DKewl!
We are glad to hear that you find our team responsive and effective in supporting you. Your appreciation means a lot to us.
Thank you for your trust!
The Singulart Team
Very happy
Thank you very much, for wonderful experience, highly quality communication, fast reply and friendly atmosphere:)
22 May 2026
Unprompted review
Reply from Singulart
Dear Erika,
Thank you very much for your kind feedback!
We are delighted to hear that you had a wonderful experience and appreciated the high quality communication, fast replies, and friendly atmosphere.
Thank you for your trust!
The Singulart Team
My favorite gallery
My favorite gallery. I've been working with them almost from the very beginning. The managers are always helpful, polite, and welcoming. I'd especially like to mention Natalia Franco from Singulart.
21 May 2026
Unprompted review
Reply from Singulart
Dear Liubou,
Thank you so much for your kind words and continued trust!
We are truly delighted to hear that Singulart has been your favorite gallery and that you value the support, professionalism, and warmth of our team. It is always a pleasure to work with you. We will be very happy to pass on your special mention to Natalia Franco.
Your long-term collaboration means a lot to us.
The Singulart Team
A smooth sale process with experienced
A smooth sale process with experienced, professional art agents thank you!
11 May 2026
Unprompted review
Reply from Singulart
Dear kathleen rhee,
Thank you very much for your kind feedback!
We are delighted to hear that you experienced a smooth sales process and appreciated the support of our experienced and professional art agents.
Thank you for your trust!
The Singulart Team
Thank you Singulart
Thank you so much for helping to find new home for my artworks. It’s very pleasant feeling to understand that your artworks get attention and are sold worldwide
20 May 2026
Unprompted review
Reply from Singulart
Hello Peter,
Thank you so much for your kind message.
We’re truly happy to hear how meaningful this is for you. It’s a real privilege for us to help your artworks find new homes around the world, and we’re glad you feel that sense of connection and recognition.
Warm regards,
Singulart
Great experience
It has been sincerely a great experience and I am thankful. Besides the sale, which indeed is truly important I think SingulArt is helping me to establish myself as an artist and to find the right positioning.
15 April 2026
Unprompted review
More beautiful than the photos
More beautiful than the photos. A treasure!
19 May 2026
Unprompted review
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