Singulart Reviews 2,817

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, often noting that items look even better in person than online, and appreciate the helpfulness and knowledge of the staff. The delivery service is generally efficient, with many highlighting detailed tracking and safe arrival of packages, and the website is described as wonderful and easy to use for uploading artwork and managing sales. Overall, the service is seen as excellent, providing international visibility and support with logistics, making the entire process smooth and well-managed. However, some people mentioned dissatisfaction with the communication regarding shipping status and the after-sale process, feeling a lack of updates or guidance on when items would be sent. A few other people also felt misled by promises of support and opportunities that were not fulfilled, leading to a perception of not receiving the expected value for services purchased.

What people talk about most

Product

Reviewers express high satisfaction with the product, often noting that the artwork looks even better in... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and... See more

Service

Clients share positive opinions on service, highlighting excellent communication and smooth processes, which... See more

Website

Customers had positive experiences with the website, with many describing it as "great" and "wonderful" for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far, my journey with Singulart has been excellent. It was exciting to receive an email congratulating me on my first Singulart sale, and my first in Europe. I watched your packaging video. It... See more

Company replied

Rated 4 out of 5 stars

The biggest challenge was the delay in communication from singulart. The process is very smooth once you know what to do! I was frantically sending messages to any singulart contact I could think of t... See more

Company replied

Rated 4 out of 5 stars

The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is... See more

Company replied

Rated 4 out of 5 stars

Great site, very good support during the process. Point of attention: price and time for the frame long and expensive (vs the profesional market in each contry). Reconsider this part because might aff... See more

Company replied


Company details

  1. Art Gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

When I first joined the platform

When I first joined the platform, I honestly expected it to be similar to many other online marketplaces, where artists are simply added to a large catalogue and left to navigate things on their own.
Instead, I have been genuinely surprised by the personal and attentive support I have received. From the onboarding process to artwork reviews, communication with the team, and assistance during sales, the experience has felt much more human and individual than I anticipated.
As an artist, that level of care makes a real difference and has given me greater confidence in presenting my work through the platform.

15 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Margarida,

Thank you very much for sharing your experience!

We are truly pleased to hear that our support and onboarding process exceeded your expectations. Providing personal, attentive assistance and a human approach to each artist’s journey is very important to us.

It’s wonderful to know this has helped you feel more confident in presenting your work on the platform. We look forward to continuing to support you!

The Singulart Team

Rated 5 out of 5 stars

I found exactly the piece I was looking…

I found exactly the piece I was looking for without any hassle. Thank you Kohei for your help.

3 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you for your kind feedback, Maya!

We’re delighted to hear that you found exactly the piece you were looking for with ease. We will also make sure to pass on your thanks to Kohei for the support provided.

Wishing you many more great discoveries!

The Singulart Team

Rated 5 out of 5 stars

My artwork arrived safely and well…

My artwork arrived safely and well packaged. Took a long time to unpack but I know if was just to keep it safe. I wish it had arrived sooner but overall I am very satisfied.

4 June 2026
Unprompted review
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Reply from Singulart

Hello Nancy,

Thank you so much for your lovely message.

We’re really happy to hear that your artwork arrived safely and in good condition. It’s great to know it was well protected, even if unpacking took a little extra time, we apologize for this.

We also appreciate your note about the delivery time and will keep it in mind.

Overall, we’re truly glad you’re satisfied, and we hope the artwork brings you a lot of joy for a long time.

Kind regards,
Singulart

Rated 5 out of 5 stars

Love Ana Ozz work

Dear Hilary. Just unpacked “the weight of light” by Ana Ozz. I am thrilled to have it here in North Carolina. It brings a quietness to my home. Love Ana’s work. Best Regards

11 June 2026
Unprompted review
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Reply from Singulart

Thank you for your lovely feedback, Nancy,

We are delighted to hear that “The Weight of Light” by Ana Ozz has safely arrived in North Carolina and is already bringing a sense of calm to your home.

It means a lot to know the artwork is being so well received and appreciated. We will forward you kind message to Hillary.

Wishing you many beautiful moments with it.

Best regards,
The Singulart Team

Rated 5 out of 5 stars

Thank you for this wonderful work

Thank you for this wonderful work of art; I really love it (just like all of Isabelle’s other paintings). Through it (all of them), a piece of nature speaks to me—the colors, textures, letters, and signs. Thanks to observing this scene every day—with its surface and depth, even from my bed—my mornings are truly brighter and more colorful. The whole process was wonderful, thanks to Isabelle, thanks to Singulart.

11 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you so much for your beautiful message, Stanislava!

We are truly delighted to hear how much you appreciate the artwork and how it brings nature, color, and meaning into your daily life. Knowing that it brightens your mornings is especially meaningful to us.

We are also very glad that the overall experience, together with Isabelle’s work and support, has been so positive for you.

Thank you again for your trust and kind words.

The Singulart Team

Rated 5 out of 5 stars

Great site and customer service

Great site, both in the range of art styles and customer service, helpful staff and efficient delivery

28 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Giovanni,

Thank you for your kind words!

We are very pleased to hear that you appreciate the variety of art styles, as well as our customer service and efficient delivery. Your satisfaction means a lot to us.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Very professional team

Very professional team that guides you in every step, giving clear and complete answers to every question you make. Thank you for your incredible work!

3 June 2026
Unprompted review
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Reply from Singulart

Dear Giulo,

Thank you very much for your kind words!

We are delighted to hear that you find our team professional and supportive throughout every step of the process, and that your questions are always answered clearly and thoroughly.

Your appreciation means a lot to us. Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Great human relations

Personal was Really cordiali and helpfull! The whole process was simple and Amazing. Higly raccomanded.

27 March 2026
Unprompted review
Singulart logo

Reply from Singulart

Hi Edoardo,

Thank you very much for your kind words.

We are very happy to hear that our team was helpful and welcoming, and that you found the whole process simple and smooth.

Thank you for your trust and best regards,
Singulart

Rated 5 out of 5 stars

I would buy again

I was worried about the colors not being the same as online but in reality it is even better. This was my second purchase and I would buy again.

14 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Fariner,

Thank you very much for your feedback.

We are delighted to hear about the second purchase and that the artwork exceeded your expectations in reality.

Thank you for your continued trust and we hope to welcome you soon again!

Rated 5 out of 5 stars

The first sale on singulart

The first sale on singulart
My contact for logistic was very kind and patient with helping me resolving all my questions on transport and accountancy.
All went very smooth, thank you Mali and Giulia!

10 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Krisztina,

Thank you very much for your feedback.

We are very happy to hear that your first sale on Singulart went smoothly, and that you received kind and patient support with your questions around logistics, transport, and accounting. We are also glad the overall process was seamless for you.

Thank you for your trust, we wish you continued success and look forward to working with you soon!

Rated 5 out of 5 stars

The sales process involves transparent

The sales process involves transparent, fruitful outcomes from the offer through the final sale.

9 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, Yelena!

We are glad to hear that you find the sales process transparent and effective, from the initial offer through to the final sale.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Art work sold

It was a wonderful experience that my work has found a new home.
Thank you Singuart team .

10 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Ella,

Thank you very much for your kind message!

We are delighted to hear that your artwork has found a new home and that you had such a wonderful experience with Singulart.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Wonderful support from Charlotte Werner at Singulart

I had a truly excellent experience with Singulart, especially thanks to Charlotte. From the moment my artwork was sold, she guided me through every step with clear, friendly and very professional communication.

When there were small issues with the courier pickup, Charlotte reacted quickly, offered a great alternative solution and coordinated everything so that the handover to the collector went smoothly. I always felt supported and taken seriously as an artist.

Seeing how happy the collector is with the painting, and how thoughtfully Charlotte handled both sides, really showed me how much she cares about artists and clients. I’m very grateful for her help and can highly recommend working with Singulart – and with Charlotte in particular.

8 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for sharing your experience, Anna!

We are delighted to hear that you felt fully supported throughout the process and that Charlotte provided clear, professional, and responsive guidance at every step. It’s wonderful to know that the situation with the courier was resolved smoothly and that both you and the collector had a positive experience.

We will gladly pass on your kind words to Charlotte. Your feedback means a lot to us.

The Singulart Team

Rated 5 out of 5 stars

Quality service

Quality service. Clear expectations and communication about processes and steps when selling art.

9 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, P J F!

We are glad to hear that you appreciated the quality of our service and the clarity of communication regarding the selling process and its steps.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

First class team to work with.

First class team to work with.

5 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your kind words, Ta Byrne,

We’re delighted to hear that you enjoy working with us! Same on our side.

Thank you for your trust.

Rated 5 out of 5 stars

Selling and shipping artwork…

Selling and shipping artwork internationally for the first time can be a complex experience, and I greatly appreciated the assistance I received from the logistics team. In particular, I would like to thank Natalia Franco, who took over my case and guided me through the final stages of the shipment with patience, professionalism, and clear communication.

Whenever I had questions regarding packaging, pickup arrangements, shipping details, or documentation, I received helpful and timely responses. This support gave me confidence that the artwork would be handled properly and arrive safely to the collector.

I would also like to acknowledge the wider Singulart team, including the earlier assistance I received during the sales process.

My artwork has now been successfully shipped to its new collector in Japan, and I am grateful for the support that helped make this possible.

Thank you, Natalia, and thank you to the Singulart team.

Lea Jazbec
Artist, Slovenia

8 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for sharing your experience, Lea.

We are truly pleased to hear that your first international shipment went smoothly and that our logistics team was able to support you throughout the process with clear communication and timely assistance.

We will gladly pass on your special thanks to Natalia Franco. It is wonderful to know that her guidance helped you feel confident and supported all the way to successful delivery in Japan.

We also appreciate your recognition of the wider Singulart team involved in your journey. Thank you for your trust and for being part of Singulart.

The Singulart Team

Rated 5 out of 5 stars

Very easy and stress free international…

Very easy and stress free international purchase.
Beautiful painting arrived safely in good time.
Would recommend!

15 May 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Janet,

Thank you very much for your kind feedback!

We are delighted to hear that your international purchase was smooth and stress-free, and that your painting arrived safely and on time.

Thank you for your recommendation and trust!

The Singulart Team

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