I’m so happy with my new car! Chris was really helpful from the start. He was always happy to answer any questions and help with anything I needed. The service was brilliant from start to finish, and... See more
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We've recently purchased an Audi car at Sinclair and having Shaun Coleman as the sales rep was both a blessing and a lovely experience. Shaun was so patient with us and treated us highly giving us his... See more
Company replied
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... See more
I responded to an invitation to a new car event. I said I wasn’t interested in a new car but would like a used Q2 diesel which was no longer in production. Sam was very very helpful and sourced irrele... See more
Company details
About Sinclair Group - Swansea Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Langdon Road, SA1 8QY, Swansea, United Kingdom
- 01792 306600
4.8
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
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Ian at Swansea
Ian, the salesman at Swansea, was particularly helpful when I expressed an interest in purchasing a used Q2 car. Throughout my dealings with him he was exceptionally understanding of my needs and was suitably professional in the ensuing process.
Having found a match for my needs, a car was purchased and I am completely satisfied.
2 May 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your thoughtful feedback! We’re delighted Ian could understand your needs and provide professional support throughout your purchase. We’re glad you’re completely satisfied with your Q2 and look forward to helping you again in the future!
An interesting experience
An interesting experience from a very helpful sales person nothing was too much trouble
2 May 2025
Reply from Sinclair Group - Swansea Audi
Thanks for sharing your experience! We’re pleased to hear our salesperson was helpful and no trouble at all. We appreciate your feedback!
Audi swansea …
Attractive and well maintained show room.
Excellent receptionist
Sales and service staff always easy to deal with
30 April 2025
Reply from Sinclair Group - Swansea Audi
Thank you for the lovely feedback! We’re glad you find our showroom welcoming and our team easy to deal with. We appreciate your kind words!
Excellent service and very helpful…
Excellent service and very helpful throughout my experience with Audi.
13 April 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We’re pleased to hear you found our service excellent and helpful throughout your Audi experience.
Great experience as always
Great experience as always. Dealt with Alistair again who made the process smooth and stress free.
Listened to what i wanted and got me my dream car.
12 April 2025
Reply from Sinclair Group - Swansea Audi
Thanks for the great feedback! We’re delighted Alistair made the process smooth and helped you get your dream car. We look forward to helping you again - Safe travels!
I purchased the Audi from the website…
I purchased the Audi from the website and dealt with Tim throughout. Tim is exceptionally helpful and has walked us through each stage.
Love the car!
11 April 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We’re delighted Tim provided exceptional support throughout your purchase, and that you’re loving your new Audi!
From initial meeting through to…
From initial meeting through to handover ( and phone calls since ) Christopher Clarke has been pleasant , helpful and informative all way through
30 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words. We're delighted to hear that Christopher provided such helpful and informative service throughout your experience. We’ll be sure to pass on your feedback to him—much appreciated!
Excellent service from a Quality car…
Excellent service from a Quality car dealer
Made the experience of buying a nearly new car very easy.
Thanks To Ian Staddon and the team for finding me a fantastic A3 sportsback.
26 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're thrilled to hear that Ian and the team made your car-buying experience so seamless. Enjoy your new A3 Sportback, and we look forward to assisting you again in the future.
A3 black edition
From start to finish the experience at Swansea Audi was first class nothing was to much trouble from test driver to picking up the car was a great experience Saun the sales man was very helpful in every way go to Swansea Audi for a 5Star experience for your next car
25 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your excellent feedback! We’re so glad to hear that your experience with Shaun and the team at Swansea Audi was seamless from start to finish. We truly appreciate your recommendation and look forward to assisting you again in the future.
Excellent service and great support…
Excellent service and great support from Tim. I was kept updated and informed at all stages. Handover also excellent.
24 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your positive feedback! We're thrilled to hear that Tim provided excellent support and kept you informed throughout the process. We're glad the handover met your expectations, and we appreciate your kind words.
We recently purchased two cars from…
We recently purchased two cars from Swansea branch. Really good experience Alistar was great to deal with and kept us informed throughout the process and after we collected the cars with support. Will always use Sinclair group.
9 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your fantastic feedback! We’re thrilled to hear that Alistar provided great support throughout the process and after the collection of your cars. We truly appreciate your continued trust in Sinclair Audi and look forward to assisting you again in the future.
Very knowledgeable salesman (Simon…
Very knowledgeable salesman (Simon Price).
Disappointed with car valet.
19 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback. We're pleased to hear that Simon provided knowledgeable service. We’re sorry to hear about your disappointment with the car valet and will make sure to address this with the team. We appreciate your input and hope to improve your experience in the future.
Excellent customer service from Tim
Excellent customer service from Tim, from Swansea Audi
16 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We're glad to hear that Tim provided excellent customer service. We truly appreciate your kind words and look forward to assisting you again in the future.
Excellent experience
Excellent experience. Ffion was wonderful, very easy to deal with, excellent interpersonal skills and made us feel valued as customers. Very happy with our new car.
9 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your great feedback! We're thrilled to hear that Ffion provided excellent service and made you feel valued throughout your experience. We’re glad you're happy with your new car and appreciate your kind words.
Excellent customer service from start…
Excellent customer service from start to finish and a bit after. Can’t fault the sales executives for all their help and information during the ordering and buying process.
14 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind feedback! We’re delighted to hear that our sales team provided excellent service throughout the entire process. We appreciate your trust in us and look forward to assisting you again in the future.
Reply from Sinclair Group - Swansea Audi
Thank you for your continued trust and positive feedback! We’re thrilled to hear that you received outstanding service once again. It’s always a pleasure to assist you, and we look forward to providing the same excellent service in the future.
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We're glad to hear that Simon provided friendly service. We appreciate your kind words and hope to assist you again in the future.
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're glad you had a great experience and appreciate your support.
Everyone in Sinclair could not do…
Everyone in Sinclair could not do enough for us they were absolutely brilliant right through till we picked it up I would definitely recommend you to buy a car from them
2 March 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your wonderful review! We're so pleased to hear that our team made your experience exceptional—enjoy your new car, and we truly appreciate your recommendation!
I've always had a good experience at…
I've always had a good experience at audi swansea, from buying cars to booking in for services they honestly can't do enough for you. From little things like offering you a coffee while you wait to going above and beyond to make sure what you want you get!! Can't recommend them enough
15 February 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your amazing review! We're so happy to hear that you've had great experiences with us, and we truly appreciate your recommendation!
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