Excellent service from Rob. Have bought several vehicles over the years from Sinclair and can only say it's been a pleasure to deal with them every time. First class service.
Company replied
Hernston Retail Park, Hernston Retail Park, CF31 3NB Bridgend, Wales, GB
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Excellent service from Rob. Have bought several vehicles over the years from Sinclair and can only say it's been a pleasure to deal with them every time. First class service.
Company replied
We part exchanged our car with no effort at all Adrian was our salesman who did not put any pressure on us.Adrian was so helpful sorting out everything for us making it a breeze also the other staff w... See more
Company replied
I dealt with Adrian at Sinclair - he was absolutely fantastic and such a nice chap. We travelled a very long way to part-ex my vehicle, test drive the new car, go through the paperwork and we were of... See more
Company replied
Just purchased another car from Sinclair Direct Bridgend which must be my eighth or ninth car from this dealer. Was looked after by Gavin who as always provides an exceptional service and subsequently... See more
Company replied
Written by the company
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Hernston Retail Park, Hernston Retail Park, CF31 3NB, Bridgend, Wales, United Kingdom
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Excellent service from Rob. Have bought several vehicles over the years from Sinclair and can only say it's been a pleasure to deal with them every time. First class service.

Reply from Sinclair Group - Sinclair Direct Bridgend
A special mention has to go to Gavin, the salesperson who looked after me. He was professional, friendly, and refreshingly low-pressure throughout the whole process. He took the time to answer all my questions clearly without ever making me feel rushed or pushed into a decision, which made the experience genuinely enjoyable and stress free.
The service overall was excellent, including the free delivery of the car, which was handled smoothly and exactly as promised. Everything was well organised and communication was spot on.
I wouldn’t hesitate to recommend Sinclair Direct Bridgend, and especially Gavin, to anyone looking for a straightforward and professional car-buying experience.

Reply from Sinclair Group - Sinclair Direct Bridgend
We part exchanged our car with no effort at all Adrian was our salesman who did not put any pressure on us.Adrian was so helpful sorting out everything for us making it a breeze also the other staff were really friendly.I would definitely recommend Sinclair direct.Thank you once again

Reply from Sinclair Group - Sinclair Direct Bridgend
Just exchanged my old car for a VW Polo. I dealt with Adrian and found him really helpful. He made the whole experience a pleasure. Also, I was impressed by several of the other staff that I met. I will be happy to recommend Sinclair Direct to my friends

Reply from Sinclair Group - Sinclair Direct Bridgend
Salesman lied about the road tax bracket. I paid £39500 for my car and three times he told me it was under the £40000 bracket so my tax would be lower bracket. When my tax renewal arrived a year later, it was graded over £40000 as it’s the RRP at time of build and not what the dealers sell it for. When I phoned to ask why they mid sold me the car they then conveniently forgot about the conversations we had regarding the upper tax bracket. The salesman in questions manager then told me he sold 250 cars last year ”how do you think he is going to remember the one's he had with you”, and most of our customers are not bothered about the level of road tax they pay. Will never buy anything from Sinclair Bridgend dealership ever again. (They also didn’t return my rear dash cam camera, another lie from the salesman). Reviewed on Google reviews but that seems to have been deleted.

Reply from Sinclair Group - Sinclair Direct Bridgend
just want to say a massive thank you to gavin in sales department sold my partner a red fiesta st line , cant fault the car or the service , surprised he put up with me that long to be honest the amount of favours i asked , thanks again
ieuan

Reply from Sinclair Group - Sinclair Direct Bridgend
Just purchased another car from Sinclair Direct Bridgend which must be my eighth or ninth car from this dealer. Was looked after by Gavin who as always provides an exceptional service and subsequently the reason I return to this dealer and look nowhere else. Thank you Gavin

Reply from Sinclair Group - Sinclair Direct Bridgend
I dealt with Adrian at Sinclair - he was absolutely fantastic and such a nice chap. We travelled a very long way to part-ex my vehicle, test drive the new car, go through the paperwork and we were off again in no time with minimal faff. Buying long-distance was a breeze and I cannot thank them enough for their great service and looking after us.

Reply from Sinclair Group - Sinclair Direct Bridgend
Adrian dealt with us once again for our car. He is excellent as are all staff. We have always had a quality car from him and are totally satisfied. He is apleasure to deal with and we will contnue to return to him for all future cars.
John and Sue

Reply from Sinclair Group - Sinclair Direct Bridgend
Excellent service again from Sinclair Direct,Gavin and Rob were as always a pleasure to do business with.
Wouldn't buy a car from anywhere else. Hassle free and importantly ,stress free.

Reply from Sinclair Group - Sinclair Direct Bridgend
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