Excellent service. Very knowledgeable, helpful and polite personnel. I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which the... See more
Company replied
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Excellent service. Very knowledgeable, helpful and polite personnel. I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which the... See more
Company replied
Visited Bridgend Audi to take my Q3 for service. We were having a look around the A1’s and Darryl the salesman came over. My wife had never driven an automatic before. Darryl took the time to take h... See more
Company replied
These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill. He toke a look at the two scratches on front of our brand new d... See more
I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away. I collected it a few days later and... See more
Written by the company
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Tremain Road, CF31 2TZ, Bridgend, Wales, United Kingdom
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Replied to 76% of negative reviews
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Great Service from both Cameron and Stuart, following on from a small
Hiccup with delivery date. Would definitely use again

Reply from Sinclair Group - Bridgend Audi
Great experience as always..I'm on my 3rd car from audi and always have a great experience. James was helpful and great advice

Reply from Sinclair Group - Bridgend Audi
As a repeat customer of Bridgend Audi, 3 new, 1 used vehicle purchased. This experience delivered by Cameron at Bridgend Audi has been, and I will be polite, when saying appalling.
He was very, very keen to secure the sale, keeping in regular contact. Once the order was placed I had to chase him on a regular basis for updates. He, despite agreeing to then keep me updated, failed to do so. It was only the very, very professional intervention of the sales manager Mr Phil Morgan, and sales executive Andrew taking over the process that saved the order from being cancelled.
Prior to this purchase, for balance, I have received excellent service from all staff at Bridgend Audi, and I sincerely hope this poor experience will be an isolated incident
Submitted by Mr Rogers.
Friendly and knowledgable sales staff, looking to provide good service and support.

Reply from Sinclair Group - Bridgend Audi
Andrew Llewelyn was very helpful, and made the purchase of my vehicle easy and informed

Reply from Sinclair Group - Bridgend Audi
Fab salesman ( Martin Nixon) knew exactly what I was looking for, first car shown and I bought it. Excellent knowledge of the car, can't fault him.

Reply from Sinclair Group - Bridgend Audi
I myself and my family have been to Bridgend Audi many times over the years to purchase our vehicles, the staff are very friendly and helpful and I have always trusted them so I would not go anywhere else when I am looking to change my car.

Reply from Sinclair Group - Bridgend Audi
My visit in the first instance was just speculative. However during discussions on a potential new car, Sinclair not only provided me with a fair and reasonable trade-in, but made bold attempts to obtain a car from UK stock. This latter effort did not materialise, but we decided to go ahead with a new purchase which was conducted with professionalism and mutual satisfaction.

Reply from Sinclair Group - Bridgend Audi
From setting up a test drive. To purchasing and delivery of the car. It has been top class service

Reply from Sinclair Group - Bridgend Audi

Reply from Sinclair Group - Bridgend Audi
Excellent service.. from initial order to vehicle pickup the whole staff were brilliant..couldn’t have asked for better.

Reply from Sinclair Group - Bridgend Audi
Informative and friendly sales man who was able to guide us with a purchase of new VW polo.

Reply from Sinclair Group - Bridgend Audi

Reply from Sinclair Group - Bridgend Audi
Whilst the welcome was very friendly, the thing I was most impressed with was the really honest and helpful advice when choosing my new car, such as the features that were were available, what add-ons were worth having and what I would not need. Also had a very good value for my part exchange so very pleased with the experience and my new A3.

Reply from Sinclair Group - Bridgend Audi
Great customer service as always!
I am so happy with my car. Dan Jones was fantastic and professionally helped us find the perfect car that we are thrilled with. This is our third car and you really cannot beat Sinclair Bridgend Audi.

Reply from Sinclair Group - Bridgend Audi
The entire process was simple and hassle free. I cannot trust the Audi garage near me (Mon Motors) so I will use this garage from now on. They have restored my faith in Audi. Martin Parsons was particularly helpful and friendly.

Reply from Sinclair Group - Bridgend Audi
The Salesman Andrew Llewyling is very competent precise and courteous, the car is in new conditions and delivered in time: Nigel, The driver was a very polite gentleman.

Reply from Sinclair Group - Bridgend Audi
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