Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health. The process of uploading receipts is so ea... See more
Company replied
I spoke to Ann Taylor who was very helpful and professional in addressing my queries. Ann clearly explained to me how the scheme worked and how to access certain services that are available to me. T... See more
Company replied
After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... See more
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Company details
About Simplyhealth
Written by the company
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessContact info
Andover, United Kingdom
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Really simple to use
Really simple to use, great service from the advisors!
23 June 2026
Unprompted review
Reply from Simplyhealth
Hello Ryan,
Many thanks for your great review and I'm so pleased you find the process simple to use and are happy with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Reply from Simplyhealth
Hi Lisa,
Thanks for taking the time to leave us a five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Good experience with Simply Health so far
The customer advisor was really helpful, quick at responding and understood what was needed.
The platform itself is easy enough to use, it’s quick and simple to navigate around
23 June 2026
Unprompted review
Reply from Simplyhealth
Hi Maryem,
Thanks so much for your lovely five star review. I'm pleased to hear you found the advisor really helpful. We strive to make our online platform as straightforward and easy to use as possible and I'm glad you've found this to be the case.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent service
What started as a worrying incident regarding a broken crown whilst on holiday, ended up with a prompt resolution and a smooth and effective claiming process with Simply Health. Thank you.
22 June 2026
Unprompted review
Reply from Simplyhealth
Hello Lynne,
I'm sorry to hear of your unfortunate incident whilst on holiday and I hope you weren't too badly affected by this. I'm pleased we were able to help support you with the prompt response and the smooth claiming journey.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
My latest claim actioned very promptly…
My latest claim actioned very promptly as usual.
22 June 2026
Unprompted review
Reply from Simplyhealth
Hello Terence,
Thanks so much for your five star review. It's lovely to hear you're happy with the speed in which we process your claims.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent customer service and claims…
Excellent customer service and claims paid promptly
21 June 2026
Unprompted review
Reply from Simplyhealth
Hi Ms Thomas,
Many thanks for your review, it's wonderful to know how pleased you are with our overall service and the speed of your claim reimbursements.
Customer satisfaction really means a lot to us, thanks again for your feedback, we really appreciate it.
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Donna Wright
Donna Wright, was very helpful and explained everything to me.
Many thanks 😊
12 June 2026
Unprompted review
Reply from Simplyhealth
Hi Barry,
Thank you for your 5 star review, it's wonderful to know how pleased you are with our service and the support you received from Donna.
I can confirm that your kind words have been shared with Donna and her manager.
Thanks again,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Live chat help
Used the live chat to help get some info i was looking for. Spoke with Sam over this and they were beyond helpful! Super polite and friendly and very efficient in answering my questions. Very pleasant experience and very good customer service
19 June 2026
Unprompted review
Reply from Simplyhealth
Hi Sarah,
Thank you so much for kindly taking the time to share your feedback. We're delighted to know how pleased you are with our service and the support you received via live chat.
We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.
To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was very efficient and helpful in…
Sam was very efficient and helpful in dealing with my query.
19 June 2026
Unprompted review
Reply from Simplyhealth
Hi Hannah,
We're delighted to know how pleased you are with our service and that Sam was able to support you efficiently.
We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.
To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Reply from Simplyhealth
Hi Ms Wake,
Thank you for your kind words, we really appreciate your 5 star review, and are delighted to know how happy you are with our service
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was amazing went above and beyond…
Sam was amazing went above and beyond to try and resolve a technical issue.
17 June 2026
Unprompted review
Reply from Simplyhealth
Hi Sylvia,
Thank you for your wonderful feedback. your review was a joy to read.
We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.
To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Had to submit a second claim
It is too bad that the full amount was not paid at first because the receipts were for an eye check up one day and choosing the glasses the next. There was only a difference of £5 but it meant that I had to send a second claim. I was sure that the receipts would be looked at and full amount paid without extra hassle. I just did not realise that the total receipts would not be paid at one time. I will know for again. We have been members for many years and this is the first time I have been disappointed with the outcome.
10 June 2026
Unprompted review
Reply from Simplyhealth
Hi June,
Thank you for your feedback and longstanding loyalty.
Claims are reviewed by the details provided at their submission and assessed by treatment date.
We are very sorry to learn of your disappointment with this recent claiming experience. If you would like to provide any further information or to enable us to look into your concerns, please kindly contact us directly.
To enable us to review your account, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards,
Charlene
Simplyhealth
Easy, quick and efficient.
Easy to claim and speedy payments. Quick response to queries about the account. A wide range of plans to choose from and I can consult a specialist without having to go through as insurance company's triage system.Modern, quick and efficient.I highly recommend.
17 June 2026
Unprompted review
Reply from Simplyhealth
Hi Michelle,
Thank you so much for sharing your detailed feedback, we really appreciate your kind words and wonderful review.
We're delighted to know how pleased you are with our service and that we are supporting you with your everyday health costs.
Thanks again,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
SimplyHealth - Great Service - Ross and Malgorzata
Spoke to Ross and Malgorzata today - both provided fantastic service supporting me through the queries about my claims, and answering my questions thoroughly. As a result, all is sorted and I am very happy. Thanks again to you both!
17 June 2026
Unprompted review
Reply from Simplyhealth
Hi Emilie,
Thank you for kindly sharing your feedback, it's wonderful to know how happy you are with the service and support you received.
Your kind words have been shared with Ross and Malgorzata and their managers,thank you again for your 5 star review.
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Thanks Ross! Simply Health always very swift and easy to deal with.
Ross was super helpful today - resolving my issue very quickly and without fuss or complications.
I will note that this is the first time I have had to query something as all previous service relating to my plan, my claims and payouts have all been dealt with (and paid!) extremely promptly with minimal input from myself!
The claim process is super quick and easy online too. Very happy with Simply Health for many years now.
16 June 2026
Unprompted review
Reply from Simplyhealth
Hi,
Thank you for your wonderful 5 star review. We’re delighted to hear that Ross was able to resolve your issue so quickly and smoothly.
It’s especially lovely to know how pleased you have been and continue to be with our overall service and your claiming experiences.
Please be assured your kind feedback has been shared with Ross and his manager.
Thanks again,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Optician claim
Excellent service from easy claiming to being paid out could not fault the process
14 June 2026
Unprompted review
Reply from Simplyhealth
Hi Mr Williams,
Many thanks for taking the time to review our service and your claiming experiences.
Your feedback and kind words really mean a lot to us.
Thanks again and best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Angela
Angela, was very quick and efficient and resolved my query within minutes. Very grateful for her help today.
15 June 2026
Unprompted review
Reply from Simplyhealth
Hi Jacqueline,
Thank you for your lovely 5 star review.
We’re so pleased to hear that Angela was able to resolve your query quickly and efficiently.
Please be assured your kind words have been shared with Angela and her manager.
We really appreciate your feedback, and are delighted to know how pleased you are with our service.
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Reply from Simplyhealth
Hi Benjamin,
This is wonderful to know, thank you for your feedback.
We really appreciate your 5 star review, thanks again.
Best wishes,
Charlene
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
A really good service thank you
A really good service thank you. The only recommendations would be is please be more specific if additional information is required.
15 June 2026
Unprompted review
Reply from Simplyhealth
Hi Kirsty,
Thank you for taking the time to share your feedback, it's wonderful to know how pleased you are with our service.
We continuously evaluate our overall service, and I can confirm we are currently reviewing our communications in relation to claims.
Thanks again,
Charlene
Simplyhealth
Excellent Service Today,and on all the occasions
I used the chat,and was placed with ab advisor Sam,he answered my questions promptly informativly and thoroughly and l am very pleased.
Previously Simply health as given the same level of excellent service.
They have always paid my claims promptly and lm happy to continue using them,l may even upgrade .....
15 June 2026
Unprompted review
Reply from Simplyhealth
Hi HF,
Thank you so much for your wonderful 5 star review.
We’re delighted to hear how pleased you are with our service and that Sam was able to assist you promptly and thoroughly.
It's lovely to know, how happy you continue to be with our overall service and your claims experiences
Should you wish to review your cover, we have a dedicated team who would be happy to discuss this with you. Our Customer Options team are available between 9am and 5pm Monday to Friday on 0330 102 5335.
You can also email them at customeroptions@simplyhealth.co.uk
We really appreciate your kind feedback and your continued support.
Thanks again,
Charlene
Simplyhealtth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
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