simply colors Reviews 

1,133
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

If it's so lazy for me to buy stuff with my kids at offline stores, then I enter this website, pack the whole basket with different sutff for them and then make an order. Simple? As a pie, actually.... See more

Rated 5 out of 5 stars

Excellent service: easy to use website, simple payment process and prompt delivery Quality product: it is hard to find a tennis bag that you can personalise for an adult! Everyone seems to concentra... See more

Rated 4 out of 5 stars

I would have given 5☆ but was dissapointed and frustrated that none of the discount codes online via fb or email subscription worked so placed the order anyway. Sent an email and was told all codes w... See more

Rated 5 out of 5 stars

Excellent personalised customer care. Fast and very friendly. Ordered items were beautiful, arrived safely and exactly what expected. Quality of items is amazing! Thank you for all the help as order... See more

Company details

  1. Children's Clothing Store
  2. Gift Shop

Written by the company

Personalised clothing and accessories for babies, children and adults


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,133)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing customer service

My order(placed through Not on the High Street) had a delivery address for a previous present bought some time ago. I immediately notified the company who changed the delivery address to my home and confirmed the correct address. Despite the delivery note in the parcel having the correct delivery address the parcel was sent by the company to the old recipient. She has arranged to send it on to me but Simply Colors refuses to refund the postage

Update. They have now refunded me the postage after a bit of a discussion!

8 December 2022
Unprompted review
Rated 1 out of 5 stars

Very small personalised Star…

My 7 year old Grandson's personalised Star Wars rucksack has just arrived and it is so tiny. I'm very disappointed with it, the lettering is less than 2cm tall. Including postage it has cost me £25.70. Advice to others, unless you are buying for a very young child, I would suggest you to opt for the larger size rucksack and pay more. Because it is personalised I do not have the option to return it.

6 December 2022
Unprompted review
simply colors logo

Reply from simply colors

Thank you for taking the time to leave your feedback. We are sorry to hear you have found the rucksack to be small, we do offer two sizes in these rucksacks - small and large, with full dimensions shown on the product page. The small bag is a good size for younger children or an older child who needs a bag to carry a few things, such as a lunchbox.
I have checked our printing files and the personalised design was 12cm x 4.5cm.
As the rucksack was personalised it is not possible to exchange for a larger size once the print has been applied. We are always happy to discuss sizes with our customers before purchase if they need any assistance.
We really hope your Grandson enjoys using his bag.

Please contact us via your order enquiry if we can be of any further assistance.
Simply Colors

Rated 1 out of 5 stars

The bottle tops are extremely defective…

The bottle tops are extremely defective and do not pop out with ease .

I’m fairness the customer service was ok and they replaced one of the bottle tops however the new purchase is defective again !!

16 September 2022
simply colors logo

Reply from simply colors

Thank you for taking the time to leave your feedback. The pop-up bottles are quite stiff to begin with but they will ease slightly over time. It may be that younger children (5-7y) may need a little assistance or to use both hands to pop open, until they get used to using the bottle. Please contact us via customer service if we can be of any further assistance.
Simply Colors

Rated 5 out of 5 stars

Unbelievable service

Unbelievable service! I required 10 childrens T-shirts for muddy obstacle event. I ordered them Thursday and the were delivered Saturday as promised.

I even managed to get anything the two T-shirts ordered on the Friday morning and they too were added into the delivery!!

Such amazing service. The kids loved their T-shirts! Thank you

10 July 2022
Rated 5 out of 5 stars

Happy international customer

I am a third time buyer from Simply Colors. Very pleased with the products, international shipping cost and time (I live in Norway). This time I had to contact customer service about something, and that was a positive experience as well.

15 May 2022
Rated 5 out of 5 stars

Quality T-shirt designed to my specifications

My customized t-shirt was delivered with the design I created. It looked exactly like it did on my computer screen. The fabric and print are of a high quality. Delivery was fast. Overall, I'm very happy and will use them again.

There were some glitches in the design software but these were resolved when I phone customer service, who were very responsive and helpful.

12 May 2022
Rated 5 out of 5 stars

Lovely lunch box

I personalised a small lunch box as a birthday gift for my daughter with a slogan to make her smile on her break, she loves it.A unique idea for a practical gift, very sturdy box, good quality.

13 February 2022
Rated 5 out of 5 stars

Lovely quality hoody

Lovely quality hoody, extremely quick service, granddaughter was thrilled with her elaineosaurus personalised hoody.
Will definitely use you again, thank you

15 January 2022

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