Simple Reviews 109

The Customer Service via, email is exceptional. When i was faced with an issue and sent my email i got a response immediately. I have not tried the program but like i said it is very easy to communicate your concerns and are never ignored. 5 stars for Simple.com - Happy Camper, Jeanne R

Very helpful! This is my second week and this diet has been surprisingly easy to follow with the help of Avo! I am so glad that I chose this course.

Ripoff Alert!!! Cancelled during the free trial and they continued to bill me for 6 months before I caught it. No notices. Worthless and criminal. Stay away.

STAY AWAY HORRIBLE !! TOLD ME MY ACCOUNT WAS CANCELLED AND STILL TOOK MY MONEY> AM fighting them at another level but sure that $$ is long gone. Keep track of your fasting yourself!!! DO NOT WASTE YOUR TIME OR MONEY!!!! THEY told me renew date was AUG and today they took my money!!! STAY AWAY!!!

No reminder Auto Renewal, reached out to them straight away and they said no refund. Just a horrible way that these companies pretend they are 'transparent' and just steal money from people who tried to do the right thing and use their app. Sadly this is part of their business model. Terrible how us consumers are treated these days.

Don't sign up! The app is not worth the cost, they don't remind you when your subscription is up for renewal and they won't refund. Avoid!

Even if it doesn't work for you they won't refund your money.

Didn't want to renew but it auto renewed and they refused to give any refund. There was no chase up to say it was going to auto renew. Feel duped!

IT DIDN’T work out for my and I didn’t like the app, and I cancelled, after 3 months I was charged again automatically $59.99 and no body answering mails for refund of confirm cancellation

BE AWARE DONT LOOSE YOUR MONEY INSTEAD OF WEIGHT

I signed up for 3 months and this last month my hydration app quit working. It has helped to keep me on track. I guess you could say it made me more accountable. I will not sign up again at this time because of me staying on track with dealing with family health issues.

This is a typical company that gets you on the front end with a low cost and auto-renews at a higher rate. When this happened to me I immediately contacted them to cancel my "subscription" and get a refund but they only offered to refund half or the lower rate I entered with. This is how they make money. They don't really care about you!

AVOID! They keep charging you for nothing. I cancelled my prescription, cancelled the app, after 3 months they charge me 60+ euro! Claiming that I did not cancel.
With a cancelled prescription, cancelled app and zero activity in the app it was more than obvious that I should not pay anything to them. Worst app ever.

I cancelled my subscription 1 day after joining for $29.99. That was for 3 months. Then I receive a receipt charging me $29.99 and $36.00. I told them i cancelled and need my money back. They said I have to show I used the fasting for 15 days. And because I did not, I don't qualify to get my money back. That doesn't even make sense. I cancelled within 30 days, as they said, I should qualify!

Simple would not work with me when I was charged twice for their app, that I didn’t sign up for, AND didn’t show up on my app purchases. They are rude and unhelpful. Can’t review the app because I never had it, or wanted it.

This company is as fraudulent as I have ever encountered. I cancelled after 4 days due to the fact they misled the actual amount back in Oct. 2023. I received an email confirming it was cancelled. Now 1/2/24 they charged me even more and said they never agreed to cancel. I'm warning EVERYONE TO AVOID this company as they are simply liars.

This company is such a scam… for hardworking people who tried it for a few days.. yes a few days only and then for got to cancel by 1 day yes 1 day and still charged. What is funny a company uses analytics to track how much you use the app, so it was easy to see that it was never used after day3 or 4… but charged to resubscribe months later… talked to customer service.. no help.. that is how you treat the public with rising cost…. Bad business practice. Do not use this product!!!!!!!

If I could give less than one star I would!!
This is a scam company! They were not entitled to take money for a free trial and I changed my account number and they still are managing to charge my account! I has been a nightmare letting everyone know my changed account and still it didn’t stop them.

I cancelled my account before the trial period ended and they still processed a $79.20 charge thru my paypal account.

I was reluctant to signup but I did it for £1 and managed to cancel my subscription through the app. At the end of the trial period, simple offered me another couple of months for another £1 and as cancelling was an easy process, I accepted. Little did I know that even though I had another year of free app they charged me as if I had finished my initial trial and not had the extra year. I then reached out and they said to simply cancel the subscription, which I did but the refund never made its way back to me. I'm still trying to get it back!!!

I sent this company two emails asking to end my subscription before the trial period ended as I had to reduce my hours at work and can’t afford the subscription. They did not reply to either emails and have taken the subscription anyway. DON’T sign up for this app.