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Simmer Eats Reviews 

13,028
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and fresh meals, highlighting the high quality of ingredients and preparation. Many appreciate the exceptional customer service, noting the helpfulness and responsiveness of the staff. People find the overall user experience very positive, valuing the convenience and ease of use that saves them significant time. However, some customers also noted issues with the delivery service, experiencing problems like meals being left in unsuitable conditions, arriving damaged, or not being delivered as expected. A few other people also felt that some meals were bland, dry, or lacked variety. Additionally, some reviewers were not happy with customer support, citing inflexibility regarding meal changes and difficulty with communication platforms.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the meals for being tasty, filling,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the meals as tasty, fresh, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the promptness and reliability... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting friendly and... See more

User experience

Customers had positive experiences with user experience, finding the service easy to use and a significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with the courier leaving my box in the sun, to which my meals were spoiled. Jeneva from the complaints team was quick with a reply and satisfactory resolution to my complaint. Having s... See more

Company replied

Rated 4 out of 5 stars

Tasty, fresh, delivered on time. No hassle, no waste. Packaging is fully recyclable. Chill compartment in the box keeps the food fresh. When I missed the weekly deadline to order, Simmer did a... See more

Rated 4 out of 5 stars

Great for a cut when you need to watch your calorie intake and track your macros closely. I do think there’s room for improvement when it comes to taste - it’s okay, but nothing special. The chick... See more

Company replied

Rated 4 out of 5 stars

Meals are great and tasty, its excatly what you want quick and easy good food, I still cook 2x main meals aday i use this to just supplement the quick on the move meals i need. And for that its perf... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(13,028)

7,466 reviews in the last 12 months

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Rated 5 out of 5 stars

I have yet to try the food as DPD…

I have yet to try the food as DPD messed up and didn’t deliver! Simmer customer service was excellent and they credited it back for the next week of meals. Hopefully they will turn up this week and I will get to try them. It’s not the first DPD issues I’ve had sad that they let this company down.

22 July 2026
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Reply from Simmer Eats

Hi Louise,
Thank you for leaving your review. It's frustrating when deliveries don't go as planned. However, we're glad our customer service team could assist you promptly. We hope you enjoy your meals this week!
Charlie 🧡

Rated 5 out of 5 stars

Great choices

Great choices, routine delivery and offers for loyalty.

Only had one slight problem with 1 meal and communication was fantastic and a refund for that meal issued straight away.

Would definitely recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning flavours and taste

Stunning flavours and taste, Ive lost nearly a 1 stone in weight within 4 weeks Of eating Simmer eats breakfast and dinners. Big Thank you to Marie from Customer Support team, Very Nice Lady to talk to x

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Simmer meals love them!

Easy to order, a fabulous choice of meals, which are very tasty, portions are a good size too that I had to make an effort to finish up! Delivery service great too, and love how I can order what I would like each Monday! Recommend!!

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Simmering with anger (no longer) Part2

Having written my review from an inferno inside my head about Simmer a couple days ago, I would now like to retract most of it.
Simmer weren’t taking advantage of me or in any way trying to to deceive me. I was stupid enough to be sucked in another company and not be aware that the one had nothing to do with the other.
Summer’s CXO Charlotte Denny contacted me to see how she could help. A very empathetic, patient and warm person, she listened without interrupting my tirade. She then calmed me down and managed to help me to realise how I had made my mistake.
I have been promised a refund which is very generous .
I apologise both to Simmer and Charlotte for letting my emotions get the better of me before being sure of the facts.
Anyone wanting to try Simmer is most encouraged by me to enjoy their delicious meals that are made with entire nutritious ingredients with nothing artificial added. They are also not the vampires I accused them of being and should you have any problems with cancellations, Charlotte will very efficiently make sure they’re dealt with fairly.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Tasty recipes

Tasty recipes, takes all the trouble out of coming up with meal ideas and the time it takes to prep them. Suggestion if possible would to have a few meals that last a whole week, or flash freezing a few so we can defrost, just in case you don't eat two meals a day for whatever reason. Great service though, thanks again

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so glad you're enjoying our tasty recipes and finding them helpful for meal planning! We appreciate your suggestion about meals lasting a whole week or flash freezing options. We'll definitely consider this as we continue to improve our service. Thanks again for your great feedback! 🧡

Rated 5 out of 5 stars

Really enjoyed the service so far

Really enjoyed the service so far, exactly what I’ve been looking for it is a little bit pricey but logistically it works for me and might work for you too. Meals are nice and prepared well and feel healthy whilst also easing cravings 10/10

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you're enjoying our service and that it works so well for you! It's wonderful that our meals are nice, well prepared, healthy, and satisfying your cravings. 🧡

Rated 5 out of 5 stars

Samuel from Simmer recently called me…

Samuel from Simmer recently called me asking for my opinion about my experience using Simmer for the first time. I told him the meals were delicious and that I would definitely be using Simmer regularly going forward.

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you found our meals delicious! We look forward to cooking for you again soon! 🧡

Rated 5 out of 5 stars

The food is always fresh

The food is always fresh, flavourful and well prepared with generous portions that make it great value for money. Delivery is consistently on time and everything arrives well packaged. I have ordered several times now and the quality has been consistently excellent. I would highly recommend Simmer Eats to anyone looking for delicious reliable, well balanced meals

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Very healthy, extra tasty!

Very healthy,extra tasty, convenience meals. High quality products (never found a nasty piece of gristle in the chicken). I have been eating these for a few weeks. Currently very cheap due to the promotions on at the moment. I will have to see if my budget allows when these have gone.

Ultimately me and my husband are eating very well and monitoring our portion size (standard is definitely enough) with a easy to make product thats saving time in our busy lifestyle.

Costomer service representative Maria was lovely on the phone, asking us for an update on how we were doing.

24 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Heidi,
Thank you so much for this lovely review, we're really pleased to hear you and your husband are enjoying the meals, the quality and portion sizes, and that it's fitting well into your busy lifestyle. We'll be sure to pass on your kind words to Maria, she'll be delighted to hear it! Thanks again for taking the time to share this.
Charlie 🧡

Rated 5 out of 5 stars

Great food and great service

Great food and great service! Everything arrived on time and tasted really good. A big thank you to Samuel for being so friendly and helpful. Highly recommend!

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you enjoyed our food and service! We're especially glad everything arrived on time and tasted great. We appreciate your kind words about Sam, I will pass this on 🧡

Rated 5 out of 5 stars

Beautiful meals

Beautiful meals, full of taste and so quick and easy to prepare. Game changer if you’re short on time and/or you want to eat a healthy dinner.

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy you find our meals beautiful, full of taste, and easy to prepare! It's great to know we're a game-changer for healthy dinners when you're short on time. 🧡

Rated 5 out of 5 stars

Great meals and great service

Great meals and great service! Thanks Zidane and team

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you enjoyed our great meals and service! We truly appreciate you taking the time to share your positive feedback with us. 🧡

Rated 5 out of 5 stars

Tasty meals

Tasty meals, they provide a good variety of different options, just makes life so much easier. All your calories counted and meals sorted for the week. The customer service team is also really helpful, thanks Lily.

23 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear our delicious meals and variety of options make your life easier! It's wonderful that we can help you with your calorie goals. 🧡

Rated 5 out of 5 stars

So simple and easy!

I’ve been using Simmer Eats now for my lunch for the past month and genuinely it takes the stress out of calorie counting and eating a balanced lunch with it just being ready to go always! I absolutely love these and have been a game changer for me with my weight loss plans

22 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Matt
We're so happy to hear that Simmer has been a game changer for your weight loss journey! We love that our meals are taking the stress out of calorie counting and helping you eat balanced lunches. Thats exactly why we exist!
Charlie🧡

Rated 5 out of 5 stars

Amazing meals

Amazing meals, saves so much time pre cooking. Hits all the macros you want and allows you to easily lose weight in the process.

Dan

23 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy our meals save you time and help you achieve your health goals! We appreciate your wonderful feedback. 🧡

Rated 5 out of 5 stars

I love the variety

I love the variety and have lived all the meals. It was also super easy to change my plan.
Shout out to Lily in customer service for checking I was happy with everything.

23 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Mark,
We're so happy you're enjoying the variety of our meals and found it easy to change your plan! Thanks for the shout out! I will let Lily know!
Charlie 🧡

Rated 5 out of 5 stars

Good portions

Good portions, not greasy and prompt service

20 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear that you enjoyed the generous portions and prompt service. We appreciate your positive feedback. 🧡

Rated 5 out of 5 stars

The quality of the food is very good…

The quality of the food is very good and with everything being prepared for you it saves on meal prep especially on working shifts

23 July 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Sean,
We're so happy to hear that our food quality is very good and that our prepared meals save you time on meal prep, especially with your working shifts! 🧡

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