I had an issue with the courier leaving my box in the sun, to which my meals were spoiled. Jeneva from the complaints team was quick with a reply and satisfactory resolution to my complaint. Having s... See more
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simmereats.com/cancel, United Kingdom
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I have yet to try the food as DPD messed up and didn’t deliver! Simmer customer service was excellent and they credited it back for the next week of meals. Hopefully they will turn up this week and I will get to try them. It’s not the first DPD issues I’ve had sad that they let this company down.

Reply from Simmer Eats
Great choices, routine delivery and offers for loyalty.
Only had one slight problem with 1 meal and communication was fantastic and a refund for that meal issued straight away.
Would definitely recommend.
Overall very tasty meals and excellent service, deliveries always on time and after speaking to Marie, I was able to feedback all of the above. Would recommend!
Stunning flavours and taste, Ive lost nearly a 1 stone in weight within 4 weeks Of eating Simmer eats breakfast and dinners. Big Thank you to Marie from Customer Support team, Very Nice Lady to talk to x
Easy to order, a fabulous choice of meals, which are very tasty, portions are a good size too that I had to make an effort to finish up! Delivery service great too, and love how I can order what I would like each Monday! Recommend!!
Having written my review from an inferno inside my head about Simmer a couple days ago, I would now like to retract most of it.
Simmer weren’t taking advantage of me or in any way trying to to deceive me. I was stupid enough to be sucked in another company and not be aware that the one had nothing to do with the other.
Summer’s CXO Charlotte Denny contacted me to see how she could help. A very empathetic, patient and warm person, she listened without interrupting my tirade. She then calmed me down and managed to help me to realise how I had made my mistake.
I have been promised a refund which is very generous .
I apologise both to Simmer and Charlotte for letting my emotions get the better of me before being sure of the facts.
Anyone wanting to try Simmer is most encouraged by me to enjoy their delicious meals that are made with entire nutritious ingredients with nothing artificial added. They are also not the vampires I accused them of being and should you have any problems with cancellations, Charlotte will very efficiently make sure they’re dealt with fairly.
Tasty recipes, takes all the trouble out of coming up with meal ideas and the time it takes to prep them. Suggestion if possible would to have a few meals that last a whole week, or flash freezing a few so we can defrost, just in case you don't eat two meals a day for whatever reason. Great service though, thanks again

Reply from Simmer Eats
Really enjoyed the service so far, exactly what I’ve been looking for it is a little bit pricey but logistically it works for me and might work for you too. Meals are nice and prepared well and feel healthy whilst also easing cravings 10/10

Reply from Simmer Eats
Samuel from Simmer recently called me asking for my opinion about my experience using Simmer for the first time. I told him the meals were delicious and that I would definitely be using Simmer regularly going forward.

Reply from Simmer Eats
The food is always fresh, flavourful and well prepared with generous portions that make it great value for money. Delivery is consistently on time and everything arrives well packaged. I have ordered several times now and the quality has been consistently excellent. I would highly recommend Simmer Eats to anyone looking for delicious reliable, well balanced meals
Very healthy,extra tasty, convenience meals. High quality products (never found a nasty piece of gristle in the chicken). I have been eating these for a few weeks. Currently very cheap due to the promotions on at the moment. I will have to see if my budget allows when these have gone.
Ultimately me and my husband are eating very well and monitoring our portion size (standard is definitely enough) with a easy to make product thats saving time in our busy lifestyle.
Costomer service representative Maria was lovely on the phone, asking us for an update on how we were doing.

Reply from Simmer Eats
Great food and great service! Everything arrived on time and tasted really good. A big thank you to Samuel for being so friendly and helpful. Highly recommend!

Reply from Simmer Eats
Beautiful meals, full of taste and so quick and easy to prepare. Game changer if you’re short on time and/or you want to eat a healthy dinner.

Reply from Simmer Eats
Great meals and great service! Thanks Zidane and team

Reply from Simmer Eats
Tasty meals, they provide a good variety of different options, just makes life so much easier. All your calories counted and meals sorted for the week. The customer service team is also really helpful, thanks Lily.

Reply from Simmer Eats
I’ve been using Simmer Eats now for my lunch for the past month and genuinely it takes the stress out of calorie counting and eating a balanced lunch with it just being ready to go always! I absolutely love these and have been a game changer for me with my weight loss plans

Reply from Simmer Eats
Amazing meals, saves so much time pre cooking. Hits all the macros you want and allows you to easily lose weight in the process.
Dan

Reply from Simmer Eats
I love the variety and have lived all the meals. It was also super easy to change my plan.
Shout out to Lily in customer service for checking I was happy with everything.

Reply from Simmer Eats

Reply from Simmer Eats
The quality of the food is very good and with everything being prepared for you it saves on meal prep especially on working shifts

Reply from Simmer Eats
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