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Simmer Eats Reviews 

12,978
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 7,501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the meals for their delicious taste, high quality, and variety, often noting they feel fresh and nutritious. Many people appreciate the convenience and time-saving aspect, making healthy eating easy for busy lifestyles. Reviewers frequently highlight the excellent customer service, with staff members often checking in and resolving queries quickly. However, some customers also noted issues with delivery, including damaged packages, missing items, or food left in unsuitable conditions. A few other people also felt that meal quality could be inconsistent, with some finding limited variety, receiving incorrect orders, or encountering foreign objects. Additionally, some reviewers experienced unhelpful customer service when issues arose, such as difficulties changing meal selections or receiving minimal resolution for problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the taste, variety, and convenience of... See more

Quality

People report positive experiences with quality, often praising the delicious, flavorful, and filling nature... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its promptness and convenience,... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting helpful and polite... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the service makes their life... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals are lovely. Very flavourful and so easy and convenient when me and my partner both work different hours and have different tastes. My only complaint is the recipes tend to be very similar we... See more

Company replied

Rated 5 out of 5 stars

I’ve tried several meal prep companies in the past but simmereats has so far been the best. Only one slight issue which was dealt with very swiftly. I have recommended to several friends and colle... See more

Company replied

Rated 5 out of 5 stars

I’ve only been using Simmer eats for a few weeks but up to now they have been excellent. Good size portioned tasty convenient meals which fits in nicely as I’m getting home later from work . The time... See more

Company replied

Rated 5 out of 5 stars

Delicious meals, really tasty for the macros, and clean too. Excited to try the lean option next. Only suggestion would be for a way to see how much each week will cost before payment. And if orderin... See more

Company replied


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(12,978)

7,401 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very healthy, extra tasty!

Very healthy,extra tasty, convenience meals. High quality products (never found a nasty piece of gristle in the chicken). I have been eating these for a few weeks. Currently very cheap due to the promotions on at the moment. I will have to see if my budget allows when these have gone.

Ultimately me and my husband are eating very well and monitoring our portion size (standard is definitely enough) with a easy to make product thats saving time in our busy lifestyle.

Costomer service representative Maria was lovely on the phone, asking us for an update on how we were doing.

24 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Heidi,
Thank you so much for this lovely review, we're really pleased to hear you and your husband are enjoying the meals, the quality and portion sizes, and that it's fitting well into your busy lifestyle. We'll be sure to pass on your kind words to Maria, she'll be delighted to hear it! Thanks again for taking the time to share this.
Charlie 🧡

Rated 5 out of 5 stars

Great food and great service

Great food and great service! Everything arrived on time and tasted really good. A big thank you to Samuel for being so friendly and helpful. Highly recommend!

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you enjoyed our food and service! We're especially glad everything arrived on time and tasted great. We appreciate your kind words about Sam, I will pass this on 🧡

Rated 5 out of 5 stars

Beautiful meals

Beautiful meals, full of taste and so quick and easy to prepare. Game changer if you’re short on time and/or you want to eat a healthy dinner.

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy you find our meals beautiful, full of taste, and easy to prepare! It's great to know we're a game-changer for healthy dinners when you're short on time. 🧡

Rated 5 out of 5 stars

Great meals and great service

Great meals and great service! Thanks Zidane and team

24 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you enjoyed our great meals and service! We truly appreciate you taking the time to share your positive feedback with us. 🧡

Rated 5 out of 5 stars

Tasty meals

Tasty meals, they provide a good variety of different options, just makes life so much easier. All your calories counted and meals sorted for the week. The customer service team is also really helpful, thanks Lily.

23 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear our delicious meals and variety of options make your life easier! It's wonderful that we can help you with your calorie goals. 🧡

Rated 5 out of 5 stars

So simple and easy!

I’ve been using Simmer Eats now for my lunch for the past month and genuinely it takes the stress out of calorie counting and eating a balanced lunch with it just being ready to go always! I absolutely love these and have been a game changer for me with my weight loss plans

22 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Matt
We're so happy to hear that Simmer has been a game changer for your weight loss journey! We love that our meals are taking the stress out of calorie counting and helping you eat balanced lunches. Thats exactly why we exist!
Charlie🧡

Rated 5 out of 5 stars

Amazing meals

Amazing meals, saves so much time pre cooking. Hits all the macros you want and allows you to easily lose weight in the process.

Dan

23 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy our meals save you time and help you achieve your health goals! We appreciate your wonderful feedback. 🧡

Rated 5 out of 5 stars

I love the variety

I love the variety and have lived all the meals. It was also super easy to change my plan.
Shout out to Lily in customer service for checking I was happy with everything.

23 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Mark,
We're so happy you're enjoying the variety of our meals and found it easy to change your plan! Thanks for the shout out! I will let Lily know!
Charlie 🧡

Rated 5 out of 5 stars

Good portions

Good portions, not greasy and prompt service

20 July 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear that you enjoyed the generous portions and prompt service. We appreciate your positive feedback. 🧡

Rated 5 out of 5 stars

The quality of the food is very good…

The quality of the food is very good and with everything being prepared for you it saves on meal prep especially on working shifts

23 July 2026
Unprompted review
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Reply from Simmer Eats

Hi Sean,
We're so happy to hear that our food quality is very good and that our prepared meals save you time on meal prep, especially with your working shifts! 🧡

Rated 5 out of 5 stars

Great meals

Great meals, good size and decent price for the quality, delivery has been on time and had no issues

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience So Far

Started a package a few weeks ago and very impressed! The meals genuinely taste great, delivery is always prompt with no issues. Portion sizes are good and there doesn't seem to be any stinginess in the content (good amount of protein vs carbs). I've tried regular and large portion sizes and both have a great balance of protein and carbs. Subscriptions are weekly and flexible as long as you manage on time. Had a nice check-in chat with Marie, gave feedback that I'd prefer 5 meals instead of 6 meals in a box (6 is the minimum) and she suggested some helpful workarounds. So far no complaints and great quality food!

23 July 2026
Unprompted review
Rated 3 out of 5 stars

They made it very hard to cancel the…

They made it very hard to cancel the subscription which is a pain. The meals were quite average and were watery when heated up.

23 July 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Ellen,

Thank you for taking the time to share this feedback and we're sorry to hear the cancellation process was a hassle, and that the meals didn't hit the mark on this occasion, that's not the experience we want anyone to have.

We'd really like to look into both issues properly, but we're unable to locate an account matching this review on our side. Could you send us your order number or the email address used for your subscription, I have sent a request through Trust Pilot. We'll get this sorted as quickly as possible.

Thanks again for flagging this, it genuinely helps us improve.
Charlie 🧡

Rated 5 out of 5 stars

Food has been amazing

Food has been amazing!
I’ve tried many meal preps as always on the go, best so far!
Customer service is always quick and helpful big thanks to Zidane

23 July 2026
Unprompted review
Rated 5 out of 5 stars

It's been a game changer for me

It's been a game changer for me as it saved me a lot of time and effort, meals are as delicious as I make them myself, so it's a win-win. Only had 1 issue with a delivery so far but Lily got in touch and she did sort it out, so happy days.

22 July 2026
Unprompted review

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