Silver Saints Reviews 

2,790
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the high quality of work performed by skilled handymen. Many appreciate the staff for being pleasant, punctual, and friendly, often going above and beyond expectations. The booking process is frequently described as easy, straightforward, and quick, contributing to a smooth overall experience. However, some people mentioned that pricing felt excessive or overpriced for the work completed, with charges for short visits or incomplete jobs. A few other people also felt that some staff were underqualified, leading to issues like incorrect installations or jobs not being fully completed as expected.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Booking process

Consumers find the booking process to be positive, often describing it as easy, quick, and efficient,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the high standard of... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the pricing fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zubair has been my go-to Silver Saint for a couple of years now, although I have also used other Saints. Always pleasant and punctual, he has built a shed, a pergola, put up blinds and curtain rails,... See more

Rated 5 out of 5 stars

Last week I asked Silver Saints to send a handyman to do a few tasks including fixing wires and especially blocking any places where ants could be coming into my kitchen. A very nice and efficìent ha... See more

Rated 5 out of 5 stars

We are repeat customers because we know the whole process from booking to getting the work done to paying is so professional and efficient. We will definitely use them again. A big thank you especial... See more

Rated 5 out of 5 stars

We have used Silver Saints before and always been very happy. Today Zubair was outstanding. Turned up on time, completed all the work quickly and efficiently. He is friendly, professional and I will d... See more


Company details

  1. Plumber
  2. Electrician
  3. Handyman

Information provided by various external sources

Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,790)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Silver Saints many times…

I have used Silver Saints many times over the years and have never had cause to complain. This time Zikrul Islam came and spent 3 hours putting together a garden cupboard, putting up roller blinds and a smoke alarm, and hanging a picture. I was very pleased with his work. He was a competent and tidy worker.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

First time using the Saints and I was very happy with the job done by Stan Spasov. He secured a wardrobe to the wall, refitted the shelves and rehung the doors. He also found a way to make the wardrobe 'sit' more securely on the floor to eliminate any stress on the fixing screws. I was not aware of this issue and was grateful that he explained and rectified the problem. Will use this service again if needed in the future.

28 November 2025
Unprompted review
Rated 4 out of 5 stars

I booked a boiler service

I booked a boiler service. After the service the pressure kept falling. I contacted Silver Saints again and they sent the engineer out to rectify the issue free of charge.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and Pawel was efficient, competent and pleasant. Highly recommend both the company for its easily bookable service, and the quality of Pawel’s work.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - polite, friendly, helpful and sorted out all of the jobs on my list. Will definitely use again.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

We are repeat customers because it’s a great service!

We are repeat customers because we know the whole process from booking to getting the work done to paying is so professional and efficient. We will definitely use them again. A big thank you especially to the Silver Saint Tom - he’s just brilliant. Quick, great work and a really lovely man. Thank you 🙏

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Just use them.

This company is amazing. One regularly here's stories from friends and acquaintances being ripped off by unscrupulous unskilled workers pretending to be tradesmen , well this company is the opposite. From the booking process to the billing it exudes professionalism. You are made aware of what is expected of you and when and in return are told exactly what they will provide. My particular worker was Zikrul Islam and I cannot recommend him more highly, in the words of the advertisment he does "exactly what it says on the tin". In terms of cost I think , if you have ever used a London trades company before, you will be more than satisfied.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I can’t rate them highly enough

I have a rental property in London but live abroad. Silver Saints have done several jobs for me, sometimes with no-one to supervise them and the work has always been perfect and reasonably and transparently priced.
The whole process of getting a quote and getting the job done is very simple and quick.
Their customer service is brilliant - very fast, honest and personal, even when something goes a bit wrong.
I especially recommend Sandor Bedi and trust him completely, even when I’m not there. No bad experiences with any of the other “ Saints”, though.
The world of maintenance and repair can be a nightmare for landlords living abroad but I’m in safe hands with Silver Saints.
I know I sound over the top but I have absolutely no connection with them, other than as a customer based in Portugal.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Hideous service can't even turn up or…

Hideous service can't even turn up or communicate and leaves you waiting!

13 November 2025
Unprompted review
Silver Saints logo

Reply from Silver Saints

Hi Nishanth, I am sorry you have had to leave a review of this nature. I have emailed your directly to find out more about what happened and try to turn this situation around. Please look out for my email from Jordan@silversaints.co.uk

Rated 5 out of 5 stars

Silver saints, Mohamed Haouari, very good servise

Mohamed Haouari, called me to let me know what time he would arrive, which in this day and age is unusual. I was able to ask for his recommendations on things and I felt happy with ideas. The work he compeated for me was of the highest quality. I will definately use, Silver Saints again.

8 November 2025
Unprompted review

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