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SIG Roofing Reviews 

365
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff who consistently go above and beyond to provide expert advice and quickly source required products. People also highlight the exceptionally reliable delivery service, noting that orders always arrive on time and drivers are exceptionally polite and accommodating. Some reviewers were not happy with customer service, mentioning poor communication, a complete lack of assistance, and unhelpful staff at specific branches. A few people also experienced frustrating delays with their scheduled deliveries or received damaged goods that unfortunately required extra attention to resolve.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, extensive... See more

Service

Users describe positive interactions with service, highlighting fast and reliable support from knowledgeable... See more

Product

Reviewers mention positive feedback about product quality and availability, highlighting a comprehensive... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast turnaround times and... See more

Customer service

Consumers find customer service to be exceptionally positive, with reviewers reporting that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

The only merchant in the town to help nothing was too much trouble for the young lady. Dawn talked me through some different options helping me decide on the most suitable products. Order placed... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Roofing Contractor
  3. Solar Energy Equipment Supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

365 reviews

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4.7

All reviews

(365)

308 reviews in the last 12 months

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Rated 5 out of 5 stars

On time and safe driver

On time and safe driver

11 August 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Andrew,

We are so glad to hear that our driver was on time and safe. We appreciate your positive feedback!

Thanks, Sophie

Rated 2 out of 5 stars

as a roof with over 20 years in the…

as a roof with over 20 years in the trade and going to numerous branches throughout the Midlands
I must say how disappointing it is at every branch is different cost of the same material

11 August 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Amos,

We appreciate you sharing your experience regarding material pricing across our branches. We understand your frustration with the inconsistencies you've encountered. We are reviewing our pricing structures to ensure a more uniform approach for our valued customers.

Thanks, Sophie

Rated 5 out of 5 stars

Under the leadership of Iain Wood at…

Under the leadership of Iain Wood at SIG Stratford, everyone under him as developed knowledge and experience along with great efficiency. Congratulations to his whole team for making orders, deliveries and the whole process run smoothly.

8 August 2026
SIG Roofing logo

Reply from SIG Roofing

Good Afternoon,

We are so happy to hear about your positive experience with our team! It's wonderful to know that our efforts to ensure smooth orders and deliveries are appreciated. Thank you for your kind words.

Thanks, Sophie

Rated 5 out of 5 stars

Excellent Service

One phone call. All products available off the shelf.

30 July 2026
SIG Roofing logo

Reply from SIG Roofing

Good Afternoon,

We're glad to hear that our products were readily available for you. We appreciate your positive feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Very professional

Very professional

6 August 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Robert, Thank you for taking the time to share your review. We appreciate your feedback. Thanks Sophie

Rated 5 out of 5 stars

Great experience when walked in

Great experience when walked in, everyone was very helpful

3 August 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Jack,

We are so happy to hear that you had a great experience and found our team helpful! We truly appreciate your kind words.

Thanks, Sophie

Rated 5 out of 5 stars

This company and branch has gone above…

This company and branch has gone above and beyond for me they have a new regular
Staff were great
Easy parking
All the products needed

4 August 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Nick,

We are so happy to hear that our team went above and beyond for you! We truly appreciate your kind words about our staff and product selection. We look forward to your next visit!

Thanks, Sophie

Rated 5 out of 5 stars

Very Friendly

Anita is always very friendly and efficient.

31 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Karen,

We are so happy to hear that you had such a positive experience. We always strive to provide friendly and efficient service.

Thanks, Sophie

Rated 5 out of 5 stars

Good stock range

Good stock, fast service and delivery, staff friendly and knowledgeable. Prices are always reasonable.

8 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Daniel,

Thank you for your fantastic 5-star review! We're so pleased to hear that you found our stock good, our service and delivery fast, and our staff friendly and knowledgeable. It's also great to know that you appreciate our reasonable prices.

Thanks, Sophie

Rated 5 out of 5 stars

friendly and knowledgeable staff

friendly and knowledgeable staff, very helpful when enquiring about products

29 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Ray,

We're so glad to hear that our team were friendly and knowledgeable, and that they were very helpful when you were looking into our products. Thank you for your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Kim Steve and Lee were very helpful

Kim Steve and Lee were very helpful

25 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Adrian,

We are so happy to hear that our team were helpful to you. We appreciate you taking the time to share your positive experience with us.

Thanks, Sophie

Rated 5 out of 5 stars

Sig in Torquay has serviced all are…

Sig in Torquay has serviced all are needs and I can’t thank the staff enough for all help and support

28 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya, We are so pleased to hear that we were able to meet all of your needs. It's wonderful to know that our staff provided such great help and support. Thank you for your kind feedback!

Thanks, Sophie

Rated 5 out of 5 stars

10/10

The knowledge of Colin & David is second to none.
Every time i'm in the branch i get served efficiently by all the staff.

24 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya, We're so happy to hear about your positive experiences with our team's knowledge and efficiency. We appreciate you sharing your feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Staff at SIG are great

Staff at SIG are great - they go above and beyond to ensure they can meet your requirements.

25 July 2026
SIG Roofing logo

Reply from SIG Roofing

Good Morning,

We're so pleased to hear that our team are great and go above and beyond! We truly appreciate you sharing your positive experience with us.

Thanks, Sophie

Rated 5 out of 5 stars

Great service from Jake

Great service from Jake
Good product

24 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Marcin,

We're so happy to hear you received excellent service and are pleased with the product. Thank you for sharing your positive feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Always a pleasure to deal with staff at…

Always a pleasure to deal with staff at Bath also Swindon branch

24 July 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Peter,

We're so pleased to hear you've had such positive experiences with our staff at both the Bath and Swindon branches! We truly appreciate you sharing this feedback.

Thanks, Sophie

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