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SIG Roofing Reviews 

417
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly team for their outstanding product knowledge and constant willingness to assist with any request. Buyers also point out the fast, reliable delivery service and the impressive variety of materials stocked at the various branches. Consumers frequently mention that staff members go above and beyond to source difficult items and provide valuable advice. However, some customers also noted occasional issues with delivery delays, poor driver service, and scheduling complications. A few reviewers additionally experienced administrative hurdles, cumbersome invoicing system challenges, and communication difficulties when dealing with certain locations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional approach, product... See more

Service

Reviewers mention positive feedback about service, frequently highlighting extremely friendly staff, fast... See more

Product

Users describe positive interactions with product availability, highlighting that staff members are... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting very fast... See more

Customer service

Consumers find customer service to be positive, frequently highlighting friendly, knowledgeable staff who go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A breath of fresh air! Having tried to buy materials from another company who had to be chased several times and then could not supply many of the items needed, the SIG team at Horsham restored my fai... See more

Company replied

Rated 5 out of 5 stars

I went to Mid Sussex and, unfortunately, they were completely useless, so I decided to try SIG, as my roofer uses them. Chris was so helpful to me and my partner and managed to get the stock we... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

Excellent service at SIG Horsham, all the staff are extremely friendly and helpful. Bailey offers a welcome smile and always promotes special offers with excellent knowledge. Horsham are now my comple... See more

Company replied


Company details

  1. Roofing Supply Store
  2. also in
  3. Roofing Contractor
  4. Solar Energy Equipment Supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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4.7

All reviews

(417)

332 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t recommend SIG Horsham highly…

I can’t recommend SIG Horsham highly enough, they seem to always have what I need, staff are always friendly and efficient and deliveries are always quick, I wouldn’t hesitate to recommending this Roofing merchant to other roofers.

12 October 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Alex,

Thank you for sharing your positive feedback with us. We are happy to hear that our team consistently provide friendly service and has the roofing supplies you require. We are glad you enjoyed your experience with our swift deliveries, and we truly appreciate your strong recommendation to others in the trade.

Thanks, Sophie

Rated 5 out of 5 stars

Service good .lads are helpfull.

Service good .lads are helpfull.

10 October 2026
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Reply from SIG Roofing

Hi Colin,

We are delighted to hear that you had a great experience with our team and found everyone to be so helpful. Thank you for taking the time to leave us such a kind five-star review.

Thanks, Sophie

Rated 5 out of 5 stars

SIG Luton

SIG - Luton

Great customer service every-time from all the staff. Always tidy, organised and well stocked. Recommend very highly.

12 October 2026
Unprompted review
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Reply from SIG Roofing

Hi Owen,

We are glad you enjoyed your experience with us. Thank you for taking the time to highlight our team's helpful nature, as well as the clean, organised, and well-supplied state of our branch. We truly appreciate your high recommendation and look forward to welcoming you back again soon.

Thanks, Sophie

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from SIG…

⭐⭐⭐⭐⭐ Excellent service from SIG Roofing Carlisle. Friendly, helpful staff, great range of products, and everything handled professionally. Would definitely recommend!

6 October 2026
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Reply from SIG Roofing

Hi Andrew,

We are glad you enjoyed your experience with our team. Thank you for your feedback regarding our helpful staff, broad product selection, and efficient service. We appreciate your recommendation and look forward to assisting you again.

Thanks, Sophie

Rated 2 out of 5 stars

Product great

Product great, price ok after negotiation, delivery driver absolutely terrible

10 October 2026
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Reply from SIG Roofing

Hi Tom,

Thank you for your feedback. We appreciate your positive comments about the item itself and the pricing. However, we are concerned about your experience with our delivery driver.

I've asked our Branch Manager at SIG Roofing St Ives to contact you to discuss how we can improve your service moving forward.

Thanks, Sophie

Rated 5 out of 5 stars

Good prices and service

Good prices and service, delivery driver very good.

6 October 2026
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Reply from SIG Roofing

Andrew Walker,

We are so pleased to hear that you had such a great experience with our team, appreciated our fair pricing, and received excellent service from our driver. Thank you so much for taking the time to share your positive feedback with us!

Thanks, Sophie

Rated 5 out of 5 stars
SIG Roofing logo

Reply from SIG Roofing

Hi Tony,

We are glad you enjoyed your experience with our team's supportive and welcoming assistance. Thank you for taking the time to share your positive feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Hawkins Roofing

Very helpful & Reliable

7 October 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Nicholas, Thank you for taking the time to share your review. We appreciate the feedback. Thanks, Sophie

Rated 5 out of 5 stars

A breath of fresh air

A breath of fresh air! Having tried to buy materials from another company who had to be chased several times and then could not supply many of the items needed, the SIG team at Horsham restored my faith. I received a very fast response to my enquiry and they were able to provide all materials needed. Very professional and highly recommended.

8 October 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Good Morning,

We are so glad to hear that our team was able to turn your experience around and restore your confidence. Finding reliable service and getting the exact supplies you require for a project can often be challenging, especially after facing previous delays and stock shortages elsewhere. We are pleased that our prompt response and full availability of items met your expectations so smoothly. Thank you very much for taking the time to share your positive feedback with us.

Thanks, Sophie

Rated 5 out of 5 stars

So Helpful

I went to Mid Sussex and, unfortunately, they were completely useless, so I decided to try SIG, as my roofer uses them.

Chris was so helpful to me and my partner and managed to get the stock we wanted.

Gary was amazing and went above and beyond to help us get the vent and adapter we needed, just when things were looking bleak.

Excellent, friendly staff with great knowledge and customer service. They couldn’t have done enough to help. Highly recommended!

6 October 2026
Unprompted review
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Reply from SIG Roofing

Hi Adam,

We are happy to hear that your experience with our team was so positive after your initial difficulties elsewhere. We are glad you enjoyed your experience with our knowledgeable team members who assisted you and your partner in sourcing the exact stock, vents, and adapters you required when options seemed limited. It is wonderful to know that our staff provided such friendly, helpful, and attentive customer service to resolve your situation. Thank you very much for taking the time to share your high recommendation and positive feedback with us. We truly appreciate your support and look forward to helping you again in the future.

Thanks, Sophie

Rated 5 out of 5 stars

delivery is very fast and we get a txt…

delivery is very fast and we get a txt when its on its way so we can be ready

2 October 2026
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Reply from SIG Roofing

Hi Gary,

Thank you for your feedback. We are happy to hear our prompt shipping and text updates were helpful to you.

Thanks, Sophie

Rated 5 out of 5 stars

Chris and the boys at hove are just…

Chris and the boys at hove are just great. Always smiling and willing to help.

2 October 2026
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Reply from SIG Roofing

Hi Scott,

Thank you for the wonderful five-star feedback. It is fantastic to know that the team at this location consistently provides a friendly, cheerful service and is always ready to assist with your needs. Your kind words mean a lot to everyone here.

Thanks, Sophie

Rated 5 out of 5 stars

Excellent service at SIG Horsham

Excellent service at SIG Horsham, all the staff are extremely friendly and helpful. Bailey offers a welcome smile and always promotes special offers with excellent knowledge. Horsham are now my complete go to branch for everything roofing!

2 October 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Mark,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that our team provided such friendly and knowledgeable assistance during your visit. It is fantastic to know that our ongoing promotional updates and warm service have made our location your primary choice for all your building supplies. We truly appreciate your support and look forward to welcoming you back again soon.

Thanks, Sophie

Rated 5 out of 5 stars

I have just been in the Norwich Branch…

I have just been in the Norwich Branch and was Greeted by MARK on the front desk. His knowledge on Swiss Pearl Cement Lap board was 100%. And he gave me all the relevant brochures. And I will be pleased to purchase all my materials with him for renovating my holiday home this week.
All the other staff were also very chatty and friendly.
So happy to find a company that go that extra mile to help.

29 September 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

HI Tracey,

We are absolutely delighted to hear about your positive experience at our Norwich branch! It's wonderful to know that our team provided such excellent service and knowledge regarding the Swiss Pearl Cement Lap board. We truly appreciate your kind words and are so pleased that we could assist you with your holiday home renovation. We look forward to helping you with your purchases this week.

Thanks, Sophie

Rated 5 out of 5 stars

Very profesional

Very nice roofing supplier
Very professional

26 September 2026
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Reply from SIG Roofing

Good Morning, We are so glad to hear that you had a very professional experience with our roofing supplies. We appreciate your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Good selection of products

Good selection of products, great staff, very helpful.

26 September 2026
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Reply from SIG Roofing

Hi George,

We're so happy to hear you found our product selection good and our staff helpful. We truly appreciate your kind words and feedback!

Thanks, Sophie

Rated 3 out of 5 stars

Great guys

Great store, great great staff and very helpful, but your invoice system is absolutely terrible and most builders agree with me. Why on earth don’t you use a simple system like most other merchants.
Because and only because of your time consuming invoicing system I’m forced to use other suppliers.
Apologies.

26 September 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Mark,

We appreciate you taking the time to share your feedback.

We are truly sorry to hear that our invoicing system has caused you such frustration and led you to seek other suppliers. We understand how important an efficient system is for our valued builders. We are actively reviewing our processes to improve this experience for everyone. Your insights are invaluable as we work towards a more streamlined solution.

Thanks, Sophie

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