Couldn't recommend our repairman (Steve) highly enough. Knew his stuff, enjoys fixing things, is Interested in what he does, and is speedy. He attended quickly and gave clear pricing. The labout is... See more
Company replied
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Review summary
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time ok with phone call saying exact time - great if time can be narrowed down earlier if possible very courteous engineer - fixed the problem with explanation advice given to keep machine in bes... See more
Company replied
I am absolutely thrilled with the Siemens EQ.600. The coffee quality is outstanding, thanks to the 19-bar pressure and the built-in ceramic grinder that gets the perfect aroma out of every bean. I lov... See more
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My Siemens engineer was outstanding! The best I’ve ever had. He was extremely knowledgeable and persisted on a very tricky matter until he got it sorted. He also helped me source the right spare parts... See more
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Company details
About Siemens Home UK
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient.
Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities.
Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
Visit our website contact usContact info
Old Wolverton Road, MK12 5PT, Wolverton, United Kingdom
- 0344 892 8999
- www.siemens-home.bsh-group.com/uk
4.8
Excellent
6K reviews
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Good service quick repair
12 August 2026
Reply from Siemens Home UK
Hello kathleen, thank you for your review.
We are glad to hear you received a good service and a quick repair.
Thanks,
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello, thank you for your review.
We're delighted to hear that you found our service to be very professional and helpful.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Engineer was punctual
Engineer was punctual. Fault finding was accurate and everything was perfect......
14 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're delighted to hear that your engineer was punctual, their fault-finding was accurate, and that you found the service to be perfect.
Thanks,
Mandy
Siemens Home Appliance Customer Service
Very efficient service and an engineer…
Very efficient service and an engineer who was knowledgeable
13 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We’re delighted to hear you found our service very efficient and that the engineer was knowledgeable. It’s great to know the visit met your expectations and I will pass your feedback on to the team.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello Sarah, thank you for your review.
We are thrilled to hear that you found the engineer to be amazing, helpful, and very efficient.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello Sharon, thank you for your review.
We're happy to hear you found the engineer to be very pleasant and that he clearly explained the problem before replacing the motor.
Thanks,
Brett
Siemens Home Appliance Customer Service
Great service
13 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We’re delighted to hear you had great service. Your feedback really brightens the team’s day and I will make sure your kind words are passed on.
Many thanks,
Sam
Siemens Home Appliance Customer Service
Excellent service from start to finish
Excellent service from start to finish. Everyone was helpful and we didn’t need to wait very long for an appointment. The person who fixed our washing machine was equipped with the correct parts, polite, friendly, helpful and very efficient.
13 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are delighted to hear you received excellent service from start to finish, with a prompt appointment and a polite, helpful, and efficient engineer.
Thanks,
Mandy
Siemens Home Appliance Customer Service
Prompt action on fault call
Prompt action on fault call made through insurance company. Engineer arrived the following day and fixed the fault. He was on time, despite the fact we live in the wilds, and courteous.
13 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We’re delighted to hear the fault was dealt with so promptly through your insurance and that the engineer arrived the next day, fixed the issue, was on time despite you living in the wilds and remained courteous throughout. That’s exactly the kind of outcome we love to hear about, and we’ll pass your praise on to the team.
Many thanks,
Sam
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello Helen, thank you for your review.
We're pleased to hear that you found our engineer to be super helpful, polite, and efficient.
Thanks,
Brett
Siemens Home Appliance Customer Service
Excellent service from phone enquiry to…
Excellent service from phone enquiry to completion of the issue. Great experience on phone call,followed by engineer Christian who dealt with the issue very professionally and friendly.
13 August 2026
Reply from Siemens Home UK
Hello Anthony, thank you for your review.
We are delighted to hear you received excellent service from the initial phone call through to the completion of the repair and that the engineer was both professional and friendly.
Thanks,
Brett
Siemens Home Appliance Customer Service
The engineer was very helpful
The engineer was very, efficient and helpful and explained what he was doing and why
13 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are delighted to hear that our engineer was efficient and helpful, and that they took the time to explain the process to you.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello, thank you for your review.
We're pleased to hear that our engineer was punctual, knowledgeable, and had the parts on hand to complete the job very quickly for you.
Thanks,
Mandy
Siemens Home Appliance Customer Service
My experience was good.engineer was in time, explained everything to me clearly
My experience was good.engineer was in time and explained everything to me
13 August 2026
Reply from Siemens Home UK
Hi, thank you for taking the time to leave a review.
We're pleased to hear that your experience was good and that our engineer was on time and explained everything clearly.
Thanks, James.
Siemens Home Appliances Customer Service.
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We appreciate you sharing your views and are pleased the service met your expectations. Your feedback will be shared with our service colleagues and helps us maintain the standards we aim for.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Very pleasant helpful engineer who ‘…
Very pleasant helpful engineer who ‘ just got on with the job’ and explained the problem
13 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We are pleased the engineer was pleasant and helpful, got on with the job and explained the issue clearly. Your feedback is appreciated and will be shared with our service team.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
The engineer arrived when he said he…
The engineer arrived when he said he would and carried out the repair quickly and efficiently.
He was very helpful snd polite!
13 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We are pleased the engineer arrived as scheduled and completed the repair promptly and efficiently. It is great to hear he was helpful and polite. If you require any further assistance, please do get in touch.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Great prompt service.
Great prompt service. From first phone call to an excellent engineer arriving within 24 hours and repairing the appliance. Highly recommend.
12 August 2026
Reply from Siemens Home UK
Hello James, thank you for your review.
We're delighted to hear you received prompt service and that our engineer was able to arrive and complete the repair within 24 hours of your call.
Thank you again for your feedback,
Brett
Siemens Home Appliance Customer Service
Really happy with this coffee machine
Really happy with this coffee machine! It has lots of coffee options, is super easy to use, and the automatic functions make everything simple. I love that it grinds fresh coffee beans and lets you adjust the coffee strength and milk amount to your liking. It also can make 2 cups at the time!
The self-cleaning future is a big plus and it even reminds you when the drip tray needs emptying.
Great coffee with very little effort-definitely recommend!
10 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
It’s great to hear you’re so pleased with your coffee machine. We’re delighted the range of coffee options, intuitive automatic functions and fresh bean grinder are delivering the results you want, and that the adjustable strength and milk settings let you personalise every cup. The self‑cleaning programme and drip tray reminders are designed to keep things simple, and making two cups at the same time is ideal for busy mornings.
Thank you for the recommendation, it means a lot to the team. If you’d like any guidance on creating and saving a favourite drink, please get in touch, and we’ll be happy to help.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Great engineer.
12 August 2026
Reply from Siemens Home UK
Hi, thank you for taking the time to leave a review.
It's great to hear our engineer was great. We appreciate your kind feedback.
Thanks, James.
Siemens Home Appliances Customer Service.
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