Couldn't recommend our repairman (Steve) highly enough. Knew his stuff, enjoys fixing things, is Interested in what he does, and is speedy. He attended quickly and gave clear pricing. The labout is... See more
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Review summary
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time ok with phone call saying exact time - great if time can be narrowed down earlier if possible very courteous engineer - fixed the problem with explanation advice given to keep machine in bes... See more
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I am absolutely thrilled with the Siemens EQ.600. The coffee quality is outstanding, thanks to the 19-bar pressure and the built-in ceramic grinder that gets the perfect aroma out of every bean. I lov... See more
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My Siemens engineer was outstanding! The best I’ve ever had. He was extremely knowledgeable and persisted on a very tricky matter until he got it sorted. He also helped me source the right spare parts... See more
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Company details
About Siemens Home UK
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient.
Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities.
Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
Visit our website contact usContact info
Old Wolverton Road, MK12 5PT, Wolverton, United Kingdom
- 0344 892 8999
- www.siemens-home.bsh-group.com/uk
4.8
Excellent
6K reviews
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Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We appreciate you sharing your views and are pleased the service met your expectations. Your feedback will be shared with our service colleagues and helps us maintain the standards we aim for.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Very pleasant helpful engineer who ‘…
Very pleasant helpful engineer who ‘ just got on with the job’ and explained the problem
13 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We are pleased the engineer was pleasant and helpful, got on with the job and explained the issue clearly. Your feedback is appreciated and will be shared with our service team.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
The engineer arrived when he said he…
The engineer arrived when he said he would and carried out the repair quickly and efficiently.
He was very helpful snd polite!
13 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
We are pleased the engineer arrived as scheduled and completed the repair promptly and efficiently. It is great to hear he was helpful and polite. If you require any further assistance, please do get in touch.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Great prompt service.
Great prompt service. From first phone call to an excellent engineer arriving within 24 hours and repairing the appliance. Highly recommend.
12 August 2026
Reply from Siemens Home UK
Hello James, thank you for your review.
We're delighted to hear you received prompt service and that our engineer was able to arrive and complete the repair within 24 hours of your call.
Thank you again for your feedback,
Brett
Siemens Home Appliance Customer Service
Really happy with this coffee machine
Really happy with this coffee machine! It has lots of coffee options, is super easy to use, and the automatic functions make everything simple. I love that it grinds fresh coffee beans and lets you adjust the coffee strength and milk amount to your liking. It also can make 2 cups at the time!
The self-cleaning future is a big plus and it even reminds you when the drip tray needs emptying.
Great coffee with very little effort-definitely recommend!
10 August 2026
Reply from Siemens Home UK
Hello, thank you for taking the time to write your review.
It’s great to hear you’re so pleased with your coffee machine. We’re delighted the range of coffee options, intuitive automatic functions and fresh bean grinder are delivering the results you want, and that the adjustable strength and milk settings let you personalise every cup. The self‑cleaning programme and drip tray reminders are designed to keep things simple, and making two cups at the same time is ideal for busy mornings.
Thank you for the recommendation, it means a lot to the team. If you’d like any guidance on creating and saving a favourite drink, please get in touch, and we’ll be happy to help.
Thank you again for your feedback,
Sam
Siemens Home Appliance Customer Service
Great engineer.
12 August 2026
Reply from Siemens Home UK
Hi, thank you for taking the time to leave a review.
It's great to hear our engineer was great. We appreciate your kind feedback.
Thanks, James.
Siemens Home Appliances Customer Service.
Reply from Siemens Home UK
Hello, thank you for your review.
We're happy to hear our service was efficient and that our engineer arrived on time and kept you informed throughout the visit.
Thanks,
Becki
Siemens Home Appliance Customer Service
Great experienced engineer
Great experienced engineer - diagnosed and solved the issue - replaced the panel on the American F/F
12 August 2026
Reply from Siemens Home UK
Hello Sally, thank you for your review.
We are delighted to hear you had a great experience with our engineer who successfully diagnosed and solved the issue with your American style fridge freezer.
Thanks,
Becki
Siemens Home Appliance Customer Service
Very professional company
It was very easy to book an appointment which was within a matter of days. The advisor explained the process fully to me, and also what the likely cost could be.
The engineer rang me the evening before to let me know the time of the appointment and he arrived bang on time !
He quickly diagnosed the problem and had the spare part needed to fix it in his van, so was able to complete the job quickly and efficiently.
I was really impressed with the whole process from start to finish.
11 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are very impressed to hear about your experience, from the easy booking process to the efficient and well-prepared engineer who completed the job successfully.
Thank you again for your feedback,
Becki
Siemens Home Appliance Customer Service
James was super helpful
James was super helpful, knowledgeable and kind. Made the whole process very easy. Thank you
11 August 2026
Unprompted review
Reply from Siemens Home UK
Hello, thank you for your review.
We are delighted to hear that James was super helpful, knowledgeable, and kind, making the process easy for you.
Thanks,
Becki
Siemens Home Appliance Customer Service
engineer was great.
11 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are happy to hear you thought the engineer was great.
Thanks,
Becki
Siemens Home Appliance Customer Service
Friendly efficient technician
Friendly, efficient technician. Quickly solved the problem,
11 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are glad to hear our technician was friendly and efficient, and quickly solved the problem for you.
Thanks,
Becki
Siemens Home Appliance Customer Service
Great machine that quickly makes a…
Great machine that quickly makes a range of drinks - great that you can also control it and personalise drinks from your phone via the app. Modern sleek design which looks great in the kitchen. Had to play around with the drink settings to get volume and strength right but got there in the end!
4 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're delighted you're enjoying the range of drinks and sleek design of your new coffee machine. It's also great to hear you are personalising your drinks using the Home Connect app. Should you have any future questions about the app, our Home Connect support team is always available to help.
Thank you again for your feedback,
Donna
Siemens Home Appliance Customer Service
Excellent product first class
Excellent product first class . Easy to use and easy to clean looks classy in my kitchen.
8 August 2026
Reply from Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you like your appliances, and they look great in your kitchen! Thanks - Craig
Siemens Home Appliance Customer Service
Prompt delivery Great Machine
Prompt delivery , really impressed with how many settings there are on this machine . Really great value and great tasting coffee . Easy to empty drip tray and coffee waste . Love the milk frother setting as well .
10 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
It's wonderful to know you're impressed with your new coffee machine, especially the variety of settings and the great-tasting coffee it produces.
Thanks,
Donna
siemens Home Appliance Customer Service
First repair on a new appliance
First repair on a new appliance, all well and happy that the Fan became loose.
6 August 2026
Reply from Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you had a great experience with your repair! Thanks - Craig
Siemens Home Appliance Customer Service
Pleased with service
Engineer arrived on time and gave useful information regarding using the machines.
7 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're pleased you were happy with the service and that our engineer arrived on time and gave you useful information.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello, thank you for your review.
We are happy to know you received very good service from the engineer.
Thanks,
Brett
Siemens Home Appliance Customer Service
Your engineer was a very good !
6 August 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are glad to hear that you found our engineer to be very good.
Thanks,
Brett
Siemens Home Appliance Customer Service
Excellent Service
The 2 guys who delivered my dishwasher were very friendly and did a great job fitting the new dishwasher in. Great job !
Apologies I am late with the review .
2 October 2025
Reply from Siemens Home UK
Hello Jayne, thank you for your review.
We're delighted to hear that the team who delivered and fitted your new dishwasher were very friendly and did a great job. We appreciate you taking the time to share your feedback.
Thanks,
Brett
Siemens Home Appliance Customer Service
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