Shop LC Reviews 

34,067
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 12,771 reviews, reviewers overwhelmingly had a great experience with this company. Consumers truly love the wide variety of available products and consistently appreciate the affordable prices across the board. Shoppers frequently mention that the ordering process is remarkably simple and that their purchases arrive nicely packaged. People also enjoy the helpful communication and updates provided throughout the shipping journey. However, some customers also noted issues with shipping times and delivery consistency. A few reviewers experienced unexpected delivery delays or received items that did not match their original descriptions. Others mentioned occasional concerns regarding product quality or items arriving missing or damaged.

What people talk about most

Quality

People report positive experiences with quality, expressing satisfaction with beautiful jewelry and items... See more

Price

Customers had positive experiences with price, frequently highlighting affordable costs, great clearance... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders are easy to place and arrive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers appreciate quick shipping,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Until recently I would have given 5+ stars . Recently I have received 2 packages that were disappointing. First was an order with 3 close out mini helicopters and along with no packing or packing slip... See more

Company replied

Rated 5 out of 5 stars

Honestly, I have cancelled my streaming services because of SHOPLC!! I have had more enjoyment watching the Hosts and bidding on auctions than I ever experienced watching HBOMax. Granted the auctio... See more

Company replied

Rated 5 out of 5 stars

I totally LOVE shop LC because they have a very wide variety of products at great prices and the ordering process is very quick and simple ! Plus the items I have received so far are always of very ni... See more

Company replied

Rated 5 out of 5 stars

I recently had an excellent experience with a customer service representative. I had been receiving several notifications in 1 day regarding an item I was interested in, althought at a lower price. Sh... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Shop LC, originally launched as The Jewelry Channel in 2007, later evolved to The Liquidation Channel in 2008, reflecting our commitment to offering incredible value. In 2017, we rebranded to Shop LC (Low Cost)—a name that truly represents what we deliver to our customers daily: a unique opportunity to shop quality products at exceptional value. At Shop LC, we offer much more than just jewelry. Our curated collections include beautiful jewelry, trendy accessories, home décor, skincare, makeup essentials, and more—all backed by our Lowest Price Guarantee. Whatever your style or need, you'll find something that fits your personality and budget. We are driven by our mission of Delivering Joy, providing an engaging shopping experience through daily deals, $1 online auctions, top picks, new arrivals and exciting promotions. Every purchase makes a difference. Through our Your Purchase Feeds Program, each item you buy helps provide a nutritious meal to a child in need in the U.S. and India, with the support of Akshaya Patra and No Kid Hungry. Visit shoplc.com and discover a world of amazing products at unbeatable prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

34K reviews

5-star
4-star
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1-star

Asks customers to review

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4.3

All reviews

(34,067)

12,153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Fast and great products

3 November 2026
Shop LC logo

Reply from Shop LC

We appreciate your positive feedback! We are so glad to hear that you are happy with the rapid delivery and the great quality of our products.

Shop LC

Rated 5 out of 5 stars

I bid on a purse

I bid on a purse that started at dollar won final bid very easy instructions on how to bid and very prompt in delivery and packaged extremely well beautiful purse as described very fun sight with a lot of good stuff

25 August 2026
Shop LC logo

Reply from Shop LC

We are so happy to hear that you had a great experience bidding on our auction site and found the process so easy. It is wonderful to know that your beautiful new purse arrived quickly, was packaged securely, and matched the description perfectly.

Shop LC

Rated 5 out of 5 stars

Quick

Quick, efficient

21 October 2026
Shop LC logo

Reply from Shop LC

Thank you for the review! We truly appreciate your feedback. Thank you for shopping with Shop LC. Have an amazing day!

Rated 5 out of 5 stars

Great prices.

Great prices.

3 November 2026
Shop LC logo

Reply from Shop LC

Thank you for the review! We truly appreciate your feedback. Thank you for shopping with Shop LC. Have an amazing day!

Rated 5 out of 5 stars

I think Shop LC is amazing with all te…

I think Shop LC is amazing with all te products that they sell

21 October 2026
Shop LC logo

Reply from Shop LC

We are so pleased to hear that you think our company is amazing and enjoy the wide variety of products we sell. Thank you so much for taking the time to share your wonderful feedback and support.

Shop LC

Rated 5 out of 5 stars

my order arrived in short time and the…

my order arrived in short time and the product earrings were amazing ...

29 October 2026
Shop LC logo

Reply from Shop LC

We are absolutely delighted to hear that your order arrived so quickly and that you find your new earrings to be absolutely amazing! It is wonderful to know that we could provide you with a prompt delivery and a product you love.

Shop LC

Rated 5 out of 5 stars

Best shopping site online.

I love shopping at Shop LC, I have won several beautiful pieces at affordable prices, you know in this economy everything is high but being able to bid on this site and win a lot of times is a blessing. I learned that if something is wrong with your product, customer service is always right there to make things right and I appreciate that, I’ve been a customer for 7 years and so far so good.

3 November 2026
Shop LC logo

Reply from Shop LC

We are so happy to hear that you have enjoyed bidding and winning beautiful pieces at such affordable prices over your seven years with us. It is wonderful to know that our customer service team has always been there to assist you and make things right whenever needed. We truly appreciate your long-term loyalty and support.

Shop LC

Rated 1 out of 5 stars
Shop LC logo

Reply from Shop LC

Thank you for sharing your feedback. We sincerely apologize for receiving an item in the wrong size. We tried to reach you by phone but were unable to connect and left a voicemail. To assist you with returning the item and finding a resolution, please contact our Customer Care Team. We will be happy to help.

If you have any questions or need assistance, please contact us via live chat, call us at 877-899-0078, or email customerservice@shoplc.com. We look forward to assisting you.

Rated 5 out of 5 stars

Get there on time

You should have call me

29 October 2026
Shop LC logo

Reply from Shop LC

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. We attempted to contact you regarding your concern but were unable to reach you.

After reviewing your account, I can confirm that a replacement order was placed on October 31. Once shipped, delivery may take up to 7 business days. We appreciate your patience and hope your order reaches you soon.

If you have any questions or need further assistance, please contact our 24/7 Customer Care Team via live chat, by phone at 877-899-0078, or by email at customerservice@shoplc.com. We’ll be happy to assist you.

Rated 3 out of 5 stars

Some of my items were not real stones…

Some of my items were not real stones and they should clarify better in the description. A lot of items were definitely "junk" jewelry.

They are package well though, which is why I gave more than 1 star.

3 November 2026
Shop LC logo

Reply from Shop LC

Thank you for sharing your feedback. We sincerely apologize that some items did not meet your expectations. We understand the importance of having clear and accurate product descriptions, especially regarding gemstone authenticity and materials used.

We attempted to contact you but were unable to reach you and left a voicemail. We would appreciate the opportunity to better understand your concerns and assist you further. Please contact our Customer Care Team so we can review the items in question and address your concerns.

If you have any issue or query, please contact our 24/7 Customer Care Team via live chat, at 877-899-0078, or by email at customerservice@shoplc.com. We’ll be happy to assist you. Thank you for your feedback and for recognizing our packaging efforts.

Rated 5 out of 5 stars

Looks great

Looks great

3 November 2026
Shop LC logo

Reply from Shop LC

Thank you for the review! We truly appreciate your feedback. Thank you for shopping with Shop LC. Have an amazing day!

Rated 3 out of 5 stars

U say 1 size fits all

U say 1 size fits all. Well no way could a size 4 wear it way giant too big. Gave it away.

3 November 2026
Shop LC logo

Reply from Shop LC

Thank you for sharing your feedback. We’re sorry to hear that the item did not fit as expected. We attempted to contact you but were unable to reach you and left a voicemail. Please contact us at your convenience so we can review the sizing concern and assist you with the best available resolution.

If you have any issue or query, please contact our 24/7 Customer Care Team via live chat, at 877-899-0078, or by email at customerservice@shoplc.com. We’ll be happy to assist you. Thank you for giving us the opportunity to make things right.

Rated 5 out of 5 stars

A Beautiful ring for a fabulous price

A Beautiful ring for a fabulous price. Received in good condition. Won my bids awaiting next package. So much fun! So much value, and quality for so little money! I love it.

16 October 2026
Shop LC logo

Reply from Shop LC

We are glad you enjoyed your experience with our bidding process and are pleased with the quality and value of your new jewelry. We appreciate your feedback and hope your next package arrives safely very soon.

Shop LC

Rated 5 out of 5 stars

Good Pricing

Good pricing. Love your channel.

29 September 2026
Shop LC logo

Reply from Shop LC

We are glad you enjoyed our fair rates and our media channel. Thank you for sharing.

Shop LC

Rated 5 out of 5 stars

really nice like product.

I like to watch the show because you can see how it fits a persons arm/wrist. Give you some pers pective on how its going to fit you

3 November 2026
Shop LC logo

Reply from Shop LC

We are glad you enjoyed your experience with our show. We appreciate your feedback regarding how helpful it is to see the items worn on a wrist for sizing perspective.

Shop LC

Rated 5 out of 5 stars

Exceptional Quality and Customer Service

I have purchased many items from ShopLC and find the quality of the items exceptional. If there is ever a problem the customer service is unlike any other. If you have any questions they can be answered via chat, email, or phone call. You always receive a quick response.

The only area I would like to see some improvement is in the area of refunds. I find it very difficult to match up the the purchased item with the refunded item. Tracking is very difficult. It would be nice to be able to go to your "orders" and see when the refund was processed and the amount of credit given. There is no area where refunded items can be tracked other than doing your own tracking.

28 October 2026

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