Shopblocks Reviews 

198
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Been with shopblocks for around 10 years. This year I have had more problems than the other 9 put together. I had 2shopblock stores, before revamping one of them I changed the host. Shopblocks is down... See more

Rated 4 out of 5 stars

Recently migrated my woo commerce website to Shopblocks. Finally free from the countless plugins and the useless developer who disappeared off into the sunset once I stopped paying yearly ‘design sup... See more

Rated 5 out of 5 stars

I am absolutely delighted with my two new sites. I wasn't convinced about moving from my old website company but I am now thinking I should have done this years ago. Everyone who has dealt with my mov... See more

Rated 1 out of 5 stars

This company is spamming me, by directly contacting all customers of their competition and asking to switch. Disgusting policy, so please do not support them. If their only sales point is to knock off... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

Shopblocks is the leading ecommerce platform for mid market B2B, DTC & B2B2X companies. Our dedicated customer success team delivers seamless ecommerce solutions whilst ensuring a fast time to value for every customer.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

198 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.4

All reviews

(198)

1 review in the last 12 months

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Rated 4 out of 5 stars

B2b clothes website

We had to close our shop with corona. Already had a terrible website made a couple years ago on another platform. Wanted something better which handled b2b. Thnx

7 April 2021
Unprompted review
Rated 5 out of 5 stars

Glad I moved to Shopblocks

Moved my businesses online shop to Shopblocks earlier this year after a nightmare with Shopify (don’t believe the hype).

Received a cold call at a time I was looking at options so accepted their offer of an online demonstration. The salesman who did the demo was informative, answered all my questions with working examples, and was not at all pushy.

I had expected the cost to be much higher based on my previous experience so was slightly nervous of proceeding but very glad I did now.

They had estimated 6 weeks to setup the site, ended up being around 10 weeks but partly my fault as I made some changes to our products and it was also Christmas time.

A Shopblocks designer did a custom design (no theme), one of their technical team did a complete data migration from Shopify, which, having done this myself when moving to Shopify, was a massive plus point.

We’ve been live 2 months now and we’re starting to see some of our organic search positions and results improve, like the salesman said they would.

We have one bill, no extra costs for functionality. And we’ve gone on Shopblocks Pay which is about 1% cheaper than Shopify Pay.

I’ve dealt with half a dozen different people at Shopblocks and they have all been brilliant.

If you want a proper service to help with your business I would highly recommend Shopblocks.

4 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, the team are so patient and have done an amazing job on my transition over to Shopblocks! Couldn't thank you enough!

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Fast

Needed a website fast after my old designer became uncontactable. Found Shopblocks. Happy with the results
Thanks

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Online Ordering Website

Back in Feb I got a generic email from Charlotte. Saw they were Manchester based like me so thought I’d give it a try. We are only a small restaurant and tried a website just to go online because of lockdown. I’d made one with Wix but it was useless for online ordering. So far the new website is going well and has been inexpensive.
Anything is better then Deliveroo and UberEats fees. Turn around time was surprisingly faster than expected. Thanks to Ibby from the design team

29 March 2021
Unprompted review
Rated 5 out of 5 stars

I moved over to Shopblocks just over 6…

I moved over to Shopblocks just over 6 months ago, they managed to bring across all of my products and modernise my old template website. I've not had any problems at all to date and they are always available over the phone should I need them.

29 March 2021
Unprompted review
Rated 1 out of 5 stars

Was sold this as an alternative to the…

Was sold this as an alternative to the Shopify store that is more flexible. the second promise was that we would be up and live within 6 weeks, we are now on Week 19 and we are still waiting for some code to be changed after weeks and weeks of promises it would be done by the end of the week.

Yes this may save us money, but it costing me time to chase and chase for an answer.

The actual design principle of the site is good but the time taken to implement has been too long hence the 1 star review.

They have also now taken payment for my subscription with outstanding work.

29 March 2021
Unprompted review
Rated 5 out of 5 stars

Our new Webstore went live a month ago…

Our new Webstore went live a month ago with Shopblocks and I can not speak high enough of them. We were quoted 20x what we paid Shopblocks by our old Magento developers and the end result is already delivering better revenue. They have linked up our inventory, and our Amazon account - something we had struggles on Magento.

27 March 2021
Unprompted review
Rated 1 out of 5 stars

I paid $750 in 4 installments for my…

I paid $750 in 4 installments for my website to be built. It should be an easy built as I provided all the details. After my 4th and last installment of $187.50, I haven't hear back from them. I've reached out to Shopblocks support team 4 times in the past month and have not heard back once.

My website build that is now fully paid for ($750) is long overdue and no one is letting me know of its status. This is very unprofessional!

If I do not hear back from them soon with great news, and some sort of compensation for the long waited delay and zero communication from their part, I will just ask for a full refund and move elsewhere.

18 March 2021
Unprompted review
Rated 1 out of 5 stars

Disastrous experience with shopblocks…

I started with Shopblocks in November after receiving repeated emails from them asking me to move from Shopify, they have only produced a very simple and poor home page Visual which would have taken a few minutes to do yet taken £450.00 for the design and setting up of the whole website. Plus they have taken 2 months payment for the running of the site which is not working in any form. I am beginning to think that Shopblocks is just a scam as they are not replying to my emails at all and no activity on the website has taken place. I have requested my money back and Hoping that Barclaycard will be able to help.

16 March 2021
Unprompted review
Rated 5 out of 5 stars

I am small business starting out

I am small business starting out. I did initially struggle with regards to finding a website builder that would suit my company. Shopblocks have been absolutely amazing as well as professional. The Website was actually launched a couple of days before the initial deadline. As a customer I felt that they were listening to me, if I had a query or needed to do some changes, it was dealt with promptly. Even now that my website is launched, they are still giving me the same level of service!! What an amazing team you have. I was given an option of 30 days money back guaranteed. I am so happy with the service, I am not going anywhere else. A special thanks to Franki D for all her hard work and Riley M for the perfect sale pitch. Thank you so much.

1 March 2021
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Natacha,

It was a real pleasure working with you! Thank you so much for the kind feedback, we are always here to help if you need.

Thanks,
Franki

Rated 5 out of 5 stars

Love love love Shopblocks

Love love love Shopblocks, been amazing since I started with them last year.

10 February 2021
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Teresa,

Thanks for the feedback! Let us know if you ever need a hand.

Thanks,
Harry

Rated 1 out of 5 stars

GDPR breaching Spammers who you should trust?

I wrote a review about the unremitting spam from this company before and they had it taken down (Shopblocks reported this review 8/3/2020 3:05 PM for violating Trustpilot guidelines) but having received more of their spam I feel the need to review once more.

They are spamming an email address that has NEVER been submitted to any mailing list and has been harvested from my website in breach of GDPR.

For a company that aims to charge customers £39 per month plus a 1% transaction fee to handle confidential data and sales information I would have thought GDPR compliance would have been more of an issue.

They will now dispute this review and ask me to provide my email address to "remove from their systems".

My response is: why should I have to provide them with details they shouldn't even be using?

They should stop using their obviously illegally harvested spam database to harass people rather than asking people whose information has been stolen and abused to proactively request to be removed.

Sharing further information with a company with very dubious history in basic legal compliance around data seems unwise.

[UPDATE]
Shopblocks have again disputed the veracity of my current review and requested my personal details. Lets see if it stays up or is removed in arbitration by these scammers.

19 January 2021
Rated 1 out of 5 stars

Spammers

Your product clearly isn't very good if you resort to black hat marketing techniques to try and gain customers. I've received multiple spam emails from these guys over the last few years, and now they have started using the contact form on our site to spam us too.

Improve your product... Stop spamming people... Fire your marketing team

18 January 2021
Rated 1 out of 5 stars

For a company who are trying to get new…

For a company who are trying to get new customers to join and, well, sell more things, it is worrying that their marketing technique is spam. If thats how THEY do business goodness only knows what they allow and except their clients to do.

Edit: as expected this review has been reported to TrustPilot "after more information". Why would I provide a company who spam me with my phone number and email?

Thankfully, however, I DO have the emails still and have sent them on to TrustPilot's Integrity team.

As I said before - do not use this company, there tactics are underhand and the way they try and 'cleanse' this is unethical.

12 January 2021
Rated 5 out of 5 stars

Moved to Shopblocks from Shopify and…

Moved to Shopblocks from Shopify and been very happy with the whole project from start to finish. I had been looking at an option in the UK since Shopify stopped telephone support. Shopblocks have done all the hard work for me, and my shop has never looked better. Looking forward to a successful 2021!

11 January 2021
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Andy,

Thanks for the kind words, glad you like it! If you need any assistance on your site, please give us a call.

Thanks,
Jamie

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