Gina and mark helped us today choose our tank and everything we needed to go with it, we was taking our time as so many options however they was very patients and was very helpful we will definitely b... See more
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Review summary
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I love shirley aquatics and have for decades, from the huge koi ponds to the tiny nano tanks set up to gaze into another world...but this trip was awesome thanks to celia!! I'm redoing a huge paluda... See more
Went along to the aquatics shop at Valletta farm for some snails. Met two very help full ladies Cecelia and Gina who were absolutely lovely they found me four snails they were so professions and help... See more
I ordered my Beefheart discus food from Shirley Aquatics. Delivered the next day by DHL, came in insulated box with freezer packs in to keep it cold. Arrived perfectly as expected. Also this will be m... See more
Company details
Information provided by various external sources
Tropical Fish Aquariums. Buy Oase Pond Pump & Filters. Marine Fish & Reptile Shop Online and Koi Carp & Aquarium Suppliers
Contact info
United Kingdom
- www.shirleyaquatics.co.uk
4.4
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
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OUTSTANDING CUSTOMER SERVICE!
This is the first time I had ordered anything from Shirley Aquatics. I am a novice fish keeper but I found their website far more informative than most with a broad range of products. I was very impressed with their communication which told me exactly when my items would be delivered and offered me the chance to change the delivery day if I wished. My items were delivered on time and well packaged with a personal note advising me that some of my items were out of stock and would be delivered at a later date. When I discovered there was something I had forgotten to order I emailed the company and got a phone call from Tony who took my order over the phone and agreed to send my extra item with the remainder of my order and at no extra postage cost. Well impressed! Will definitely use Shirley Aquatics again!
26 October 2012
Unprompted review
Outstanding delivery to Canada
Hi..I ordered an air action figurine and it was bought and delivered in 6 days... totally wow. I have family that I send Christmas cards across the pond to and it take 2-3 weeks.. thanks so much.... great experience shopping at Shirley Aquatics..truthfully Corey Earle from Canada.
25 October 2012
Unprompted review
Customer Service second to none with great prices.
I ordered a vast range of products from Fluval Carbon to Plecostomus Tablet Food to Carbon Filter Pad to Ceramic Rings for my fantastic aquarium. Products prices were very competitive if not a lot less on some products (trust me I did my research). Customer Service was excellent, constant contact until my order arrived safely. I would not hesitate in recommending Shirley Aquatics. I personally had a 5 star service. Keep the prices competitive and i will 100% not be looking elsewhere in future. Many thanks again.
Mr Patel (London)
23 October 2012
Unprompted review
Great Price with Super Customer Service
The price of most of the products are quite good, much lower than the price you would get from your local shop.
They have a superb customer service which will keep you informed about your order until it is safely delivered. The order is sent in a nice secure packing to have it delivered to the destination safely.
28 September 2012
Unprompted review
If only every shopping experience was this good!
Easy to order, kept informed, delivered as promised on time. Excellent service.
18 September 2012
Unprompted review
A Great Deal with Fast Delivery
Net Float Packs (at a better price than from the manufacturer) together with an exceptional delivery service (DPD) that keeps you informed from leaving the store to arriving on your doorstep (together with an e-mail to let you know the arrival to within an hour).
A fast and hassle free service from a first class retailer and I will definitely be back to Shirley Aquatics again. Buy with complete confidence. Highly Recommended.
12 September 2012
Unprompted review
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