Shippn Reviews 

1,498
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed and efficiency. Many commend the professional and communicative staff, who often go above and beyond to ensure a smooth process. Reviewers frequently note the fast delivery service, with products arriving safely and in perfect condition, making it possible to acquire items not available locally. However, some customers also noted concerns regarding pricing, describing shipping costs as expensive or even insane. These individuals mentioned that costs could be significantly higher than expected, especially due to factors like box size or additional charges, leading to feelings of being overcharged compared to other services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending it... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and... See more

Staff

Users describe positive interactions with staff, with many reviewers praising their hosts for being helpful,... See more

Product

Clients share positive opinions on product, often highlighting the ability to acquire items not available in... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding shipping fast and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 5 out of 5 stars

I wanted to order a dress from a shop in the Netherlands. I used the Buy For Me option and it was flawless and fast with impeccable communication from my shipper - Mohammad Almasri. Will use again!

Rated 5 out of 5 stars

Flawless. As a first tine user I was a little apprehensive, but any concerns were completely allayed. Excellent communication both from the company and the agent. The parcel arrived ahead of sc... See more

Rated 5 out of 5 stars

I used Shippn's Buy For Me service to purchase a hard to find vintage 1980's Giorgio Armani shirt, only available in the Netherlands on vinted.nl. Bart located in Gorinchem was my host and thanks to... See more


Company details

  1. Logistics Service
  2. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,498)

393 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex/ Customer

Couldn’t have asked for a better experience! I recently traveled to Amsterdam but couldn’t find the Dutch Miffy collection I wanted. After I got home, I ordered it online, only to realize the store didn’t ship to the U.S. I was a little nervous at first, but after reading so many great reviews about Bart located in Gorinchem, NL. I decided to choose him as my host and I’m so glad I did! He was friendly, helpful, and kept me updated throughout the entire process. Everything arrived safely and in perfect condition. I would definitely recommend Bart and would happily use him again if I ever need anything else from the Netherlands. Thanks to, Bart! And Shippn 🙃💯💯💯

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I searched online and found Shippn…

I searched online and found Shippn looking for a way to order some shirts from a French brand that doesn’t ship to US. It was pretty simple to figure out and I was able to order and receive my items pretty quickly and with no trouble.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service for buying things only available on Vinted Europe when based in the USA

I used Shippn's Buy For Me service to purchase a hard to find vintage 1980's Giorgio Armani shirt, only available in the Netherlands on vinted.nl. Bart located in Gorinchem was my host and thanks to his timeliness he was able to purchase it and send it to me here in Chicago USA. The whole process was smooth and took about two weeks. The shirt fits and I am happy customer and will use Shippn again.

2 July 2026
Unprompted review
Rated 3 out of 5 stars

It's well run but you have to be…

It's well run but you have to be prepared to end up paying 2.5x the cost of your items to ship from USA to UK. Costs are much more that implied.

1 July 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Matthew,

Thank you for your review of Shippn.

We would like to inform you that the item value does not make a difference in the shipping amount, as the shipping amount is calculated based on the package dimensions and weight.

Kindly note that the total shipping amount of $264.27 USD you paid also includes the $154.31 USD import duties to the U.K. Customs since the DDP(Delivery Duties Paid) shipping option was selected upon order confirmation.

Please let us know if you have any other questions/concerns so we can provide further assistance.

Kind regards,
Shippn Support

Rated 5 out of 5 stars

first time and it was good!

I used Shippn for the first time, and I can recommend this business. I ordered it, and it was delivered to Bart's place.
Bart is good at communicating, so he sent me a message soon after it arrived at his place and then sent the package to my address in Canada. Shippn is a great option for getting what you want delivered from all over the world.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Flawless!

The entire experience of using Shippn has been nothing short of great. It takes a bit of learning to figure out what to do, but Shippn have made the process as easy as they possibly can with the clever layout of their website and the bits of succinct information you need in order to understand what to do.

There is a messaging system you can use to send messages both to the person whose mailbox your item is to be sent to and to the Shippn Team. A service like Shippn could only really work with a responsive team answering your questions and helping you through the process. The Shippn Team have been *amazing*, not only in terms of responsiveness but also in helpfulness, courtesy and understanding.

Then I must also mention Timothy, who received my item at his house in the USA and then forwarded it on to me in the UK. What a freakin' legend! Timothy was responsive, helpful and did everything at his end with absolute efficiency.

The item I ordered from the USA had to be made in a factory and wasn't shipped to Timothy's house for 8 weeks. The Shippn Team and Timothy were both incredibly understanding of this and arranged for this all to be possible without any hitches. I much appreciate their patience!

Using Shippn was the first time I've ever used this kind of service and it all felt pretty new and unusual. So many things could potentially have gone wrong. Absolutely nothing went wrong though. The whole process was completely flawless in every way you can think of.

Oh, I should probably give Timothy's full name in case anyone would like to choose his address for their item to be shipped to in the USA. His name is Timothy Streeter.

Thank you Timothy and thank you Shippn Team!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I needed an item that was only…

I needed an item that was only available in the US & Canada. I had even reached out to the brand for UK shipping, but it was a US only item. I used Timothy Streeter who was absolutely fantastic. I got the item within 2 weeks and 10 days of this were the item being shipped to him! 5 stars from start to finish. I am delighted. ♥️

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience, as always

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my favourite country, the Netherlands, and I couldn't be more satisfied with the host Bart Meijers. He is precise, extremely accurate and so fast in shipping. A real perfect host!!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

If I could give 10 stars, I absolutely would!

My experience with Shippn exceeded every expectation. I placed my order in the Netherlands on June 17, and my shopper Bart purchased it immediately. It arrived at his address on June 19, and he quickly noticed that the retailer had packed it very poorly. Rather than simply forwarding it, he took the time to carefully repackage everything to make sure it would arrive safely.

Bart shipped it via DHL on June 22, and I received it in California on June 24—remarkably fast for an international shipment.

What impressed me most was the outstanding communication. Every question I asked was answered promptly, and he happily sent additional photos of the item whenever I requested them. Throughout the entire process, I always knew exactly what was happening.

This was my first experience using Shippn, and it couldn't have gone better. Professional, reliable, incredibly fast, and truly customer-focused. I will absolutely use Shippn again and highly recommend both the service and my shopper to anyone needing international package forwarding.

Thank you SHIPPN and Bart especially for making what could have been a complicated international purchase so easy!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordering From Japan

Been using the service for a few months now, and I will say that every time has been a great experience. Moe, one of the hosts for Japan orders, is a wonderful person to work with. They provide regular updates and clear communication throughout the whole order process which gives peace of mind. As well as packaging, they have done a great job in making sure that the items arrive safely.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Mohammed, my intermediary in the Netherlands, went above and beyond in ensuring prompt and safe forwarding of my package to the USA. Would use again.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Astronomical Fees!

Was quoted $74 USD for shipment of an order to the UK. When I went to checkout they went to charge me $400 USD for a single RM “small parcel” equivalent shipment to the UK. I have used other mail forwarders like ShipItTo and have never seen anything like this. Highly disappointed as first time user and will never use them again.

19 June 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi LS,

Thank you for your review of Shippn.

We understand your concerns regarding the shipping prices. We would like to note that as stated on our website, shipping cost is based on the actual weight or volumetric weight - whichever is greater. Volumetric weight is calculated by multiplying the width, length and height of your package. Since this is the way the courier companies calculate the prices, this is the method we use as well.

Also note that when calculating a shipping price estimate on our calculator page, the insurance cost and the customs amounts are not added to the total, since these amounts change with the item values and the shipping destination country. This information is also available on our page. These can only be seen when the item is received by our hosts and are ready to be shipped internationally after the correct item value and description is declared for the shipment.

We offer DDU(Delivery Duties Unpaid) shipping options as well, so you can select this shipping option instead of the DDP(Delivery Duties Paid) option to not pay for the customs duties along with the shipping price.

We are sorry we could not offer a more detailed information regarding your experience because we unfortunately could not receive a response from you for our further information request through TrustPilot. Please do not hesitate to contact us for your concerns/questions so we can assist you.

Kind regards,
Shippn Support.

Rated 3 out of 5 stars

great service but its way too expensive

I had issues making an account because I couldn't change my email without entertaining customer support which was already a bad sign, but i just deleted and started over. my service for actually purchasing and communicating with the host was fine, but the price for shipping is way too dear. I understand there is usually some expense to these services as this isn't the first I used, but the bloat on a small package was hardly feasible for future use. It arrived perfectly fine, but I doubt I'll be using it in future just because of these rates.

19 June 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Amber,

Thank you for your review of Shippn!

We would like to inform you that the email address verifications are completed due to security measures on our end, and once a profile is created with a specific email, it can not be changed to another one.

We are working on getting different shipping quotes from the courier companies to offer more shipping options to our shoppers. The shipping price estimates can be accessed through the calculator on our website at any time: https://www.shippn.com/en/shipping-cost-calculator

We hope you will change your mind in the future, and when you do, you will have a better experience with our shipping amounts. Please contact us if you want to ship items internationally again.

Best regards,
Shippn Support

Rated 5 out of 5 stars

Stellar Experience

Entire experience beginning to end was painless and quick. I used the Buy For Me service from Belgium to US. Excellent communication from Bart Meijer from the start. Safely packaged my goods and they arrived safely. Would definitely use him again.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast processing, responsive agent

Used Shippn to take advantage of a discount only available in the UK. The buy for me service while more pricey is much faster than warehouse based services. Ben processed by package with no delay and was very responsive to my questions.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company with Your whole…

Avoid this company with Your whole soul. Don’t be fooled by the good reviews, they are probably employees writing them.

You’ll pay 4 times the quoted shipping, there won’t be any phone number to connect to, they take days in responding to an email and they don’t care after they have your package. They’ll hold your package hostage till you pay the grossly inflated shipping amount.

I have reported the shady dealings of this company to the better business bureau and I advise everyone to stay away!!!

18 June 2026
Unprompted review
Shippn logo

Reply from Shippn

Hello Vanessa,

We're sorry that you feel dissatisfied with your experience.

After reviewing your order and the associated charges, we can confirm that no discrepancies were found. The shipping charges applied to your shipment were calculated according to the carrier's standard pricing methodology, which is based on either the actual weight or the volumetric (dimensional) weight of the package, whichever is greater.

We would also like to clarify that import taxes and duties are not included in shipping estimates and are typically calculated after the package arrives in the destination country. These charges are imposed by customs authorities and are outside of Shippn's control.

Shippn does not inflate shipping costs, hold packages hostage, or engage in deceptive business practices. Packages remain in our network only until the applicable shipping and customs-related charges are settled, which is standard practice across international shipping providers.

While we respect every customer's right to share their opinion, we must respectfully disagree with the claims made in this review, as our investigation found that the charges on this order were applied correctly and in accordance with our stated policies.

We remain committed to providing transparent international shipping services and encourage customers to review package dimensions, carrier pricing rules, and potential customs charges before placing an order.

Thank you for your feedback.

Rated 5 out of 5 stars

Giving them 5 stars based on Service…

Giving them 5 stars based on Service and Staff. If I was to include price, that would kill a lot of stars, because this is an expensive service. Anyways, I bought a package from Singapore, shipped through DHL, received it in the States about 4 days later! Importing my items (2 Care Bears only found in that region) costed ~$180 in just shipping alone without any insurance or taxes added. Here's where the review comes in! I had a host in which i was able to start conversations, kept me updated, and was very honest through and through. I informed her that I wasnt able to pay right away and she assured me she will hold onto it and pay when im ready. She shipped it out super fast, and packaging was great! If i use this service again, im searching for that host because she was awesome. I recommend Shippn to anyone who wants to import something from another country! Just mind the cost...

16 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look