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Shiply Reviews 72,034

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TrustScore 5 out of 5

4.8

Shipping Company
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Review summary

Created with AI, based on recent reviews

Looking at 5,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its efficiency, ease of use, and the excellent communication provided throughout the process. Many highlight the professionalism and helpfulness of the staff and delivery drivers, who often go above and beyond expectations. The pricing is consistently noted as competitive and good value, with many appreciating the ability to choose from various quotes. The user experience is described as simple, easy, and quick, making it convenient to arrange transport for various items. However, some customers also noted issues with certain transport providers, experiencing delays, unfulfilled promises, or even problems with item collection. A few other people also felt that the company's commission fees were high, and that support for resolving disputes with couriers was lacking.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the professionalism, efficiency, and... See more

Delivery service

Customers consistently note positive experiences with delivery services, highlighting timely communication... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs competitive, reasonable, and... See more

User experience

Users describe positive interactions with user experience, finding the platform very easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shiply is a great tool if you want to get something somewhere. Used it twice now and the chap we found, Chris, was punctual, considerate and very competitively priced. Absolutely wouldn’t hesitate to... See more

Rated 5 out of 5 stars

I found a piece of furniture on eBay and it was too far to collect on my own so I hired a courier for the first time and they were super accommodating. The seller was only available during specific ti... See more

Rated 5 out of 5 stars

I ws introduced to Shipley by the seller of a car I was buying. He'd used their service before to move cars that he bought. Martyn from CARMART was one of the bidders to move my purchased car. He w... See more

Rated 5 out of 5 stars

I always use SHIPLY for the best COURIER QUOTES and I have always been TOTALLY HAPPY with the price and timing, and NO ITEM has EVER been damaged. My recent delivery on 12 June was ON TIME with accu... See more

Company details

  1. Shipping Company

Written by the company

Get multiple quotes from couriers & transport firms already making similar trips. Free Service, Save Time & Money - Courier Quotes Online.

Contact info

4.8

Excellent

TrustScore 5 out of 5

72K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Moved a motorcycle from down south up…

Moved a motorcycle from down south up North for me.
Generally good and is the second time I've used them to move a bike.
Although both times I've had to sort issues due to how they've transported the bikes.
The first was a bent mirror which I managed to bend back.
This one was one of the panniers was taking the weight of the bike against the van wall and got bent out of said
Shape.
But hey ho, most companies nowadays aren't great

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Very easy platform to use

Very easy platform to use. I received transport quotes quickly, communication was straightforward, and the vehicle move was arranged without any problems. A convenient way to find reliable transport services. Would recommend.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Value for money

Two very helpful gentlemen delivered a washer dryer from quite a long distance away. I was extremely pleased with the service they provided. They were professional, friendly, and efficient throughout. I would not hesitate to use this company again and would highly recommend them to others.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Shiply always charge a high commission…

Shiply always charge a high commission for apparently doing very little! All the hard work is done by the couriers

1 June 2026
Unprompted review
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Reply from Shiply

Hi Jorge,Thank you for taking the time to share your feedback. I'm sorry to hear you feel this way about the value Shiply provides.Shiply is designed to connect customers with transport providers, helping you receive competitive quotes and manage your booking through our platform. We understand that fees can be frustrating, and your comments will be passed on to the relevant team as we continue working to improve the experience for customers and transport providers.Kind regards,Anne

Rated 5 out of 5 stars

Fantastic service

The company we selected, Bid-Move were fantastic! Communication with them was excellent. Item arrived in great condition. They said they'd be there at 8pm on the agreed date and their van pulled up at 7.59pm!! I would highly recommend them. Wonderful service.

12 June 2026
Unprompted review

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