Sheilas' WheelsReviews 

Easy to follow and everything very clear

On line buying insurance was user friendly and risk free

Very good i’m very good and easy to use first time I have used Sheila’s wheels and will probably go back again

Found information helpful and clear outlining policy,
Documents sent through immediately.

Price good service

All a bit confusing the payment page said not completed. Was about to try again when all the papers arrived so guess it has gone through. very confused. Hope if I have to claim hope its works.

Very easy to use the website with helpful advice and reasonable prices

Good value insurance and easy set up .

Good value and it was so easy to insurance my car

Great prices and easy website

I had been misinformed that my insurance was due so paid for a yrs insurance for 1 day and got charged £29 for the privilege of having to cancel? How's that fair? The price for cancellation is a bit extortionate for only 1 day. I was going to go with them when it's due but seriously thinking against it now?

Seamless and straightforward application.

It was simple and straightforward. Everything was easy allowing me to choose the options that I wanted

You can't talk to anyone to set up your cover, you have to do it online. All phone numbers tell you to do just that, then cut off. You can't set up multi car unless you set up an account first and pay for one car, so you have no idea how expensive the second car will be unless you set up your first car. Then when setting up your second car, you have to provide a separate email address as it wont accept my email address of the first account. So now I have 2 policies rather than one over 2 different email addresses. I'll stay with Sheila this year as it was such a faff to set up, but next year I'll be going elsewhere. Not user friendly at all. It feels like Sheila's wheels cut staff in favour for online instead, so customer service is reduced significantly. That's not what I look for in a car insurance provider. So will be moving next year.

Easy to sign up via Go Compare.
Your availability of key phone numbers for Claims and Breakdown Service was poor.
Other companies have the key phone numbers right there on joining .
It took me an extra session to find them after joining Sheilas Wheels.
Time consuming and shows a lack of forethought for new customers from SW.

Very easy to apply and pay for new policy all done online and all my details pre-filled from previous applications from a different company was so easy, also saved myself £90 on renewal quote.

Purchase is easy
I would further review if claim is made

Very easy to complete details and the help on chatbot was very useful. Compared to other insurance providers the price is very reasonable.