Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more
Company replied
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Review summary
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It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more
Company replied
Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more
Company replied
It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more
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Company details
- Cottage
- Holiday Accommodation Service
- Holiday Home
- Self-Catering Accommodation
- Vacation Home Rental Agency
- Vacation Rental
Written by the company
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
Contact info
United Kingdom
- www.shamrockcottages.co.uk
4.6
Excellent
595 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very disappointed with cleanliness of…
Very disappointed with cleanliness of cottage, could be a lovely place but needs lots of improvement. Dead flies & spiders on windows, thick dust everywhere, all crockery & utensils had to be washed before we could use them. Oven needs a good clean, glasses also had to be washed before using, Dust under beds & behind cupboards thick, used long duster mop to remove as I did not want to be bitten by spiders, found empty wine bottle in bedside cabinet, which we left as we don't drink wine. Settees very uncomfortable & lounge was smelly......piano & stool thick with dust, awful really. Very disappointing.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Anne,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you feel disappointed with the property you stayed in.
We always aim to provide a high level of customer service and want all of our guests to have an enjoyable holiday. Any concerns should be brought to the attention of the property owner or caretaker as soon as possible during your stay, so that they can be addressed promptly, contact details can be found on your final booking confirmation. Our dedicated Holiday Support Team are also available to help should you experience any issues during your stay, we are on hand and happy to help.
UPDATE TO OUR INITIAL REPLY: We've requested further information from you via Trustpilot, asking you to confirm your booking information, thank you for providing this. We will now go ahead and discuss your feedback with the owner of the property, to ensure all areas are addressed at the property where necessary. We value your feedback and would like to thank you again for bringing your comments to our attention.
If we can be of any assistance with a future booking to Ireland, please feel free to get in touch.
Kind regards,
Hayley
A piece of heaven.
The spectacular views from the cottage are amazing. A few steps down onto the beach are at the bottom of the garden.
Very relaxing, a place to wind down from the crazy pace of the world today. Loved it.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Hello Sue,
Thanks so much for your review - wow, that really does sound heavenly!
If we can be of any support in booking your next Irish holiday, please do get in touch.
Kind regards
Tess
We got more than we suspected 🫠
We got more than we suspected 🫠
Location wise and property wise
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for your review following your recent stay in Ireland. It's great to hear that you got even more from your stay than you expected!
Please do let us know if we can help you to book your next trip.
Kind regards
Tess
Lovely house in quiet location
Lovely house in quiet location with all basic facilities. Good communication from Owners and easy booking system.
1 June 2026
Unprompted review
Reply from Shamrock Cottages
Hello Chris,
Thank you so much for taking the time to leave feedback following your recent stay in Ireland. It's great to hear that you had a peaceful break, and that you found our services easy to use.
Please do let us know if we can help you book your next Irish holiday!
All the best
Tess
Decent company to deal with
Decent company to deal with, though didn't want to get involved over issues with another rental stating it was owner managed. Aren't they usually?
15 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Chris,
Thank you for taking the time to write a review.
If you have booked a property with Shamrock Cottages, our dedicated Holiday Support Team is available throughout your stay to assist with any queries and help resolve any concerns as quickly as possible.
If we can be of any assistance with booking your next holiday to Ireland, please don’t hesitate to get in touch.
Kind regards,
Hayley
Reply from Shamrock Cottages
Good afternoon,
Thank you for your feedback further to your recent holiday.
We are so pleased to hear that you were pleased with the location, and hope you had a wonderful stay.
If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.
Kind regards,
Hayley
Reply from Shamrock Cottages
Good morning Nigel,
Thanks so much for your review feedback. It's great to hear that you had a peaceful stay in Ireland.
If we can help you to book your next trip, please do let us know.
All the best
Tess
Reply from Shamrock Cottages
Good afternoon Vanden,
Thank you so much for your feedback following your stay in Ireland.
It's wonderful to hear that you enjoyed your stay, and I do hope you'll be returning soon
If we can offer any help with booking your next trip to Ireland, please don't hesitate to get in touch.
All the best
Tess
Lack of warm water and power (showers) in the house
For the most part, the showers had no hot water and lacked power. We have another group staying at this house at the end of August, and something really needs to be done about this! I expect to receive feedback on this.
Further: we enjoyed the house and especially the surroundings!
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you faced some issues at the property you stayed in.
We want to make sure that our properties are always kept well maintained, and we are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
Unfortunately the hot tub was broken…
Unfortunately the hot tub was broken and we were informed one week before so a little late to do anything about it. Beautiful cottage and garden's but needed a thorough clean. Incorrect listing details, check in time was four not two, no dvd player, no microwave . Nice location.
6 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Lisa,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry that your stay did not go as planned.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
A week in The Burren
A lovely area to visit, but disappointed with the quality of the cottage
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Alan,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.
We are happy to review the property details and share your feedback with the homeowner, who can consider your comments to improve the experience for future guests.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
Great communication. Helpful Staff
Great communication. Provided all the necessary details regarding access to property etc., without having to chase.
When I phoned to clarify which credit card details they held so that a damage-reserve payment could be refunded the member of staff was very helpful and polite.
Have used the company on previous occasions and have had no issues whatsoever.
9 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for taking the time to share your feedback about Shamrock Cottages. We're pleased to hear that you found our services and staff helpful!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Easy booking process and friendly staff
Easy booking process and friendly staff
15 April 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
We had great service from the moment we…
We had great service from the moment we booked this cottage.
30 May 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Linda,
Thank you for your feedback following your recent experience with Shamrock Cottages.
It's really nice to hear that you've been pleased with our service, and I hope that you'll get back in touch if we can offer any assistance booking your next trip to Ireland.
All the best
Tess
professional yet friendly manner -
Small technical glitches on my part (used 2 different email addresses) were promptly resolved in a professional yet friendly manner - my first engagement with this company & can highly recommend.
30 May 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Mary,
Thank you for your feedback following your recent experience with Shamrock Cottages.
Although I'm sorry to hear that you had a few technical glitches, it's great to hear that we were able to resolve these quickly for you.
I hope that you'll get back in touch if we can help you to book your next trip to Ireland.
All the best
Tess
Very efficient organization
Very efficient organization, arranged the ferries too.
6 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Simon,
Thank you for taking the time to share your review. We're pleased to hear that you found our services helpful!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Atlantic Haven is a beautiful home from…
Atlantic Haven is a beautiful home from home, set in the most exquisite location. The owners provided such comfort and left us wanting for nothing. We were wrapped in kindness and comfort. We had a beautiful holiday. Thank you!
31 May 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you so much for your lovely review - it's lovely to hear that you had such a great stay at Atlantic Haven. It's a really special place isn't it.
If we can be of any assistance booking your next holiday to Ireland, please don't hesitate to reach out.
All the best
Tess
Not user friendly if sharing with…
Not user friendly if sharing with friends or family. Needs additional living area or at least tvs in bedrooms. Lovely pool but no games or pool toys for children
30 May 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Carol,
Thank you for taking the time to share your feedback following your recent stay. We’re sorry to hear you were unhappy with your chosen holiday property.
We aim to ensure property descriptions and photos are clear and accurate so guests know what to expect on arrival. We are happy to review the property details and share your feedback with the homeowner, who can consider your suggestions to improve the experience for future guests.
To help us identify the property you stayed in, you will shortly receive a Trustpilot request to confirm your booking information. Please respond within the next 3 days.
Thank you again for your feedback. If we can assist with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Holiday cottage in West Cork
The booking process was easy on line, Shamrock Cottages seemed to take several hours to confirm the booking but then we were kept informed regularly regarding our holiday. It seems a long time 5 days before you receive breakages deposit. We had a lovely holiday, wonderful hosts, perfect cottage and an incredible garden.
30 May 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Helen,
Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay and that you found the booking process easy to navigate!
Thank you for the feedback regarding the return of the damage deposit, I'll happily pass this on to the relevant team.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Easily to book
Easily to book and the description of the cottage was as we found it.
31 May 2026
Unprompted review
Reply from Shamrock Cottages
Good morning,
Thank you for providing feedback on your recent trip to Ireland. It's great to hear that the booking process was smooth and that you enjoyed your stay.
If we can help to book your next holiday in Ireland, please do let us know!
All the best
Tess
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